Fred Anderson Toyota of Charleston

Flawless experience Everything went perfect and Jeff was the BEST. He made me feel welcomed and comfortable and pointed me in the right direction from beginning to the en Everything went perfect and Jeff was the BEST. He made me feel welcomed and comfortable and pointed me in the right direction from beginning to the end. More

Thanks for getting us into our new ride!! The last time we went car shopping I ran out of the "other" dealership due to the high-pressure environment and overwhelming nature of the situation. The last time we went car shopping I ran out of the "other" dealership due to the high-pressure environment and overwhelming nature of the situation. I am happy to say that our time at Fred Anderson Toyota of Charleston was different. My family of four (2 kids under 10) went to this dealership early Saturday looking for a used, but newer, Prius. We had an appointment to avoid the weekend craziness and were immediately greeted by a friendly associate (who would later turn out to be our finance rep, Alesia) . A few minutes later we were greeted by our sales person, Benji. Benji was super-friendly and really natural without over-selling or blowing smoke. After the test drive we were able to take the car for a few hours and came back with a definite 'yes to the car.' As Benji helped us through the process the kids started to get impatient and he even sat down at the kiddie table where we filled out our loan request while our children watched Disney and played with blocks. Benji made what could have been an extremely uncomfortable experience more than bearable. We are now the proud owners of a Prius and want thank Benji, Dimitri and Alesia for helping us get into our new ride!!! More

Great Car Buying Experience We spent yesterday afternoon looking at newer used cars and new cars with Ally Stewart. She was so nice! Even though we weren't totally against buyi We spent yesterday afternoon looking at newer used cars and new cars with Ally Stewart. She was so nice! Even though we weren't totally against buying a new car, she showed us some new ones and won us over with a Scion xD! Both her and Alesia Durr were very helpful in getting us financed with a workable plan, and so understanding of our needs. The dealership is very nice, clean and everyone is friendly. It as a great experience. More

Software update The reason for the service call was to update the software for the passenger side. The whole procedure did not take very long. They even washed the c The reason for the service call was to update the software for the passenger side. The whole procedure did not take very long. They even washed the car. More

Fred Anderson Toyota of Charleston review Every person I interacted with was extremely helpful and knowledgable. I look forward to doing business with this dealership again. I would recommend Every person I interacted with was extremely helpful and knowledgable. I look forward to doing business with this dealership again. I would recommend it to anyone. More

VW lover converted I've driven VW's for years but found myself drawn to the Toyota Sequoia for all of the space for my growing kids and all the options for me. I came i I've driven VW's for years but found myself drawn to the Toyota Sequoia for all of the space for my growing kids and all the options for me. I came into the dealership with not a whole lot of time on my hands and a specific budget. My sales rep Kelly Mitchum brought the GM Steven Rhoads to me right away and I shared what my budget parameters were but also what my "must haves" were as well. While Kelly pulled the Sequoia out for me to test drive, Steven worked with the finance manager Bill Utnick to get me exactly where I wanted to be. Kelly gave me a great demo of the Sequoia, she covered it from hood to trunk and really knew everything about the Toyota and the Family Plan that you get at Fred Anderson. I showed the family and we were all sold, especially since they were able to hit my budget. I'm a big fan! I also want to give accolades to Eddie Cooks, he was a sales person that helped set up my iPhone so that I can be a good role model to the kids and use hands-free! . This is a great riding family vehicle and I am glad I tried a Toyota, which brings me to my last point. Toyota has a concierge service that I used this weekend, just dial a number and get directory assistance, dinner reservations and more. Very intuitive and progressive brand! More

Great Customer Service and Follow-up Don Hesher was my primary point of contact. Don turned over my service to Benji Spivey. Although we had a few rough places on prices, I was never pres Don Hesher was my primary point of contact. Don turned over my service to Benji Spivey. Although we had a few rough places on prices, I was never pressured, nor spoken to on a negative fashion. Benji's follow-up was outstanding. He called me when I had questions, he asked what it would take to make a deal without ever being obnoxious. I am recommending Fred Anderson to anyone I know looking for a new or used car. I told Don that young men like Benji, with a great work ethic, follow-up, and persistence without pressure are hard to find. My experience overall was very good. More

Very helpful and easy to work with I bought a 2014 Toyota Camry and it couldn't have been easier. I highly recommend buying from this dealer. I bought a 2014 Toyota Camry and it couldn't have been easier. I highly recommend buying from this dealer. More

Matthew Laurence was excellent! I bought a 2014 Prius from Matt on July 4th. He was so patient and willing to explain everything in great detail. He isn't your typical car salesman w I bought a 2014 Prius from Matt on July 4th. He was so patient and willing to explain everything in great detail. He isn't your typical car salesman which was a pleasant surprise. He did everything he could to give me a very good deal, including an incredible trade in value on my Jeep Compass. His amazing service is very much appreciated and when it comes time to purchase another new car, I will certainly go back to him if he is still working there! I encourage anyone wanting to purchase a Toyota to ask to speak with Matt Laurence. Thank you! More

Justin Myers' customer service is outstanding! Our experience with Justin Myers was nothing short of exceptional. Justin has been patient, friendly and sincere in helping us find a vehicle that me Our experience with Justin Myers was nothing short of exceptional. Justin has been patient, friendly and sincere in helping us find a vehicle that meets our needs. We highly recommend working with him! More