Fred Anderson Toyota of Charleston

Fred Anderson made the process of buying my first car stress-free! Andre was phenomenal in listening to my wants and was great at keeping me updated on the status of my car. Marlon did great on the day m stress-free! Andre was phenomenal in listening to my wants and was great at keeping me updated on the status of my car. Marlon did great on the day my car came in and was really personable! I also thoroughly enjoyed working with Ryan and his transparency in finances. More

Badly needed a new car and wanted to buy another Venza. I lucked out with Matt. From sales to financing to leaving with my new Venza, I had an amazing experience. Great financing options, better than the I lucked out with Matt. From sales to financing to leaving with my new Venza, I had an amazing experience. Great financing options, better than the options I had come prepared with. I’d choose Anderson Toyota for my next vehicle. More

Salesman Quandell was straightforward and professional and the manager Matthew was fast and courteous. These two gentlemen made the car buying process as smooth as it gets. Thanks guys. and the manager Matthew was fast and courteous. These two gentlemen made the car buying process as smooth as it gets. Thanks guys. More

Everyone at Fred Anderson was courteous and helpful throughout the process. I never felt pressured and always felt that they were being straightforward with me. throughout the process. I never felt pressured and always felt that they were being straightforward with me. More

Went in to look at a car that was kind of a settling choice, left with a 1st choice vehicle and great warranty. Josh and finance team worked great to help me with first time financing and insurance. choice, left with a 1st choice vehicle and great warranty. Josh and finance team worked great to help me with first time financing and insurance. More

We worked with Matt Gladwell on a new Grand Highlander. We had been on the waiting list with Matt since the announcement of the new model. While Matt was exceptionally easy to work with and maintained go We had been on the waiting list with Matt since the announcement of the new model. While Matt was exceptionally easy to work with and maintained good contact with us. We just happened to be on the lot looking a new arrival that was of a color we didn't want and noticed a new arrived unit that was on our waiting list choices. The Sales Manager's approach to allowing the vehicle to be sold to anyone walking on to the lot while I tried to get my wife over to see this vehicle from 45 mins away was a little off putting. We ended up working something out and was able to purchase the unit, but it does make me wary of the process in the future. More

Great dealership! The salesman, Brandon, was helpful in finding a good deal on a nice truck. Would highly recommend visiting Fred Anderson Toyota dealership and asking The salesman, Brandon, was helpful in finding a good deal on a nice truck. Would highly recommend visiting Fred Anderson Toyota dealership and asking for Brandon. More

It was a great experience from start to finish. Painless car buying at its best. Painless car buying at its best. More

Eddie was extremely helpful! This was my first time buying a car, and as a college student I definitely came into the process with some questions and needing some guidance. Eddie This was my first time buying a car, and as a college student I definitely came into the process with some questions and needing some guidance. Eddie was very clear in all the information he gave, down-to-earth and calming in his personality, and generally a great dealer to work with. More

I wish I could give Fred Anderson Toyota a 0 star rating. We bought a like new RAV4 certified preowned vehicle days before we went on vacation to Kiowa Island. While traveling on I-95 the air conditioning bl We bought a like new RAV4 certified preowned vehicle days before we went on vacation to Kiowa Island. While traveling on I-95 the air conditioning blew out and left us sweltering in the SC heat. The next morning I took the car to Fred Anderson Toyota for repair and when contacted was told that the repairs would cost us over $700 (out of pocket) which included a one day rental of a car that was not as nice as the one we were driving. We had purchased the best warranty available so that we would not have to worry about a situation like this. I had informed the service advisor, Frank DeGrasse, about the warranty coverage on the car, however he ignored our coverage and tried to say that we had encountered a road hazard and the warranty would not cover the repair. Looking at the video we were sent by the mechanic, it was obvious that it would have taken an impact that would have shattered the protective shield under the car to have done what they claimed. The protective shield was not even scratched!!! They pointed to a scrape on the front bumper and said that was evidence of a road hazard. I shared the video with a former Toyota repair technician and other highly experienced mechanics that I know and trust explicitly and every one of them said the same thing, that there was no possible way that the damage that they saw could have occurred the way FAT described. I was forced to pay over $170 to get our car back and drove the rest of our vacation in the June/July heat of Charleston SC. We took our car back to Pinehurst Toyota in Pinehurst, NC where we purchased the car. We were treated with respect and given a very nice rental, while repairs were made at no charge. The service department agreed that the problem was not caused by any road hazard. We can only speculate that Fred Anderson Toyota was trying to take advantage of out of town travelers. Hopefully this will help caution others who may be caught in the same situation. If faced with the same situation in the future, I would definitely make the drive to Savannah Toyota instead, even though the drive is longer. DO NOT TRUST FRED ANDERSON CHARLESTON TOYOTA !!!!!!!!! TRAVELERS BEWARE !!!!! More