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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
328 Reviews

328 Reviews of Fred Anderson Toyota - Service Center

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March 12, 2025

Ryan Stern provided great service. He is very accommodating, nice and efficient. We are glad that he took care of us today. More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Stern
Mar 15, 2025 -

Fred Anderson Toyota responded

Hi Erika, thanks for your praise and kind comments about the team at Fred Anderson Toyota of Raleigh. Until the next time we meet, take care!

March 12, 2025

I’ve been using Fred Anderson Toyota for 10 years and truly appreciate the quality and quickness of their service department. More

by Jake2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WELLMAN MUNOZ
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kerr
Mar 15, 2025 -

Fred Anderson Toyota responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Raleigh! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 12, 2025

Flexible scheduling, courteous and knowledgeable service; quick turnaround and reliable seevice. I highly recommend this dealership, maintenance and repair shop. More

by skserious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Fred Anderson Toyota responded

Hi, we are very happy that the team here at Fred Anderson Toyota of Raleigh could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 11, 2025

I arrived five minutes late for my service appointment but they were prompt, courteous, and very helpful. More

by jcookette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Yarboro
Mar 16, 2025 -

Fred Anderson Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Service Dept. is always top notch. Quick turnaround and customer service is always ready to help. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yarborough
Mar 14, 2025 -

Fred Anderson Toyota responded

Hello Charles, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. We hope you have a great day!

March 11, 2025

They are efficient in getting vehicles in and out. I do feel they try to upsell me on service. Example - They say I should pay for fuel treatment additive at EVERY visit. This was not the case for the More

by bjdavis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Renfro
Mar 16, 2025 -

Fred Anderson Toyota responded

Hi, thank you for letting us know about your recent visit to Fred Anderson Toyota of Raleigh. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you.

March 11, 2025

Only not giving them 5 stars because they take so long for every service. 2 hours for a tire rotation is insane... Need to figure out scheduling. Otherwise, great service location. More

by asm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert
Mar 16, 2025 -

Fred Anderson Toyota responded

Hi, thank you for taking the time to let us know about your recent experience at Fred Anderson Toyota of Raleigh. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

March 11, 2025

Service dept guys are professional and helpful. They will go the second mile to get you the best price for your service. More

by tlschnake
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kerr
Mar 16, 2025 -

Fred Anderson Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! Until the next time we meet, take care!

March 10, 2025

Over the years I've gotten to know many of the people who work there and they are great people. More

by Billstreit63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Fred Anderson Toyota responded

Hi there, we truly appreciate you taking the time to leave a review! Thanks for the positive rating, and we’re so glad to know you had a great visit. We’ll see you again soon!

March 09, 2025

I had a recall and they got it fix in less time then they originally thought was able to get my car back the next Morning they also rotated my tires. I always Get good service when I go to Fred Anderson Toyo More

by mariemartin9162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Mar 12, 2025 -

Fred Anderson Toyota responded

Hi, thank you for sharing your positive experience at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

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