TERRY UNDERDUE
TERRY UNDERDUE at Fred Anderson Toyota

TERRY UNDERDUE

ASM TEAM LEAD

Fred Anderson Toyota

9101 Glenwood Ave
Raleigh, NC 27617

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5.0
50 Reviews
5.0

50 Reviews

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50 Reviews of TERRY UNDERDUE

October 21, 2026

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Employee Rating

Terry, Service Adviser, has always been helpful in providing service to my car in an efficient way and getting my car’s needs taken care of More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Fred Anderson Toyota responded

Hi Larry - Thank you for sharing your experience with Terry! We appreciate your business and we hope to see you again at Fred Anderson Toyota of Raleigh.

October 02, 2026

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I want to thank Terry,. The technician who helped me with my car, the professionalism and the care that he showed me that he went above and beyond I wouldn’t have known what More

by Antonio Rankin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: ADAM EASLEY, Ken Cobb

Oct 02, 2026

Fred Anderson Toyota responded

Antonio, we're delighted to hear you feel like family with us at Fred Anderson Toyota of Raleigh. Terry and our team are here for you whenever you need. Here's to many more years of happy driving!

September 25, 2026

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Always exceptional service. I trust my service advisor and I have been going to him for years. More

by Vmclaughlin
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Recommend Dealer
Yes
Sep 26, 2026

Fred Anderson Toyota responded

Thank you for supporting Fred Anderson Toyota of Raleigh, we appreciate your business!

May 25, 2026

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Communication was great between service advisor and myself. Was worked in quickly when I had an emergent situation. More

by mmrogerson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: LATISHA NIXON

May 27, 2026

Fred Anderson Toyota responded

We're glad we could fit you in quickly! Thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your support online. We hope to see you again down the road!

May 28, 2026

Fred Anderson Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2026

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Terry Underdue in service is outstanding! He attends to every question and concern. He is a pleasure to work with. More

by perry.moorefield
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Lee

May 08, 2026

Fred Anderson Toyota responded

We're delighted to hear that Terry provided outstanding service! Thank you for choosing Fred Anderson Toyota of Raleigh. We hope to work with you in the future, Perry!

May 04, 2026

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I always get the best care from my advisor and recommendations so Fred Anderson I consider best customer care More

by Estanislao73
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2026

Fred Anderson Toyota responded

We are thrilled to hear our team always takes such good care of you! Thank you for choosing Fred Anderson Toyota of Raleigh! We look forward to seeing you again.

April 25, 2026

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Great personal experience at the dealership, our service advisor, was very friendly and knowledgeable. Wasn’t thrilled about the AI appointment schedule experience as it failed to properly schedule my appo More

by ddstanley1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Landry

Apr 28, 2026

Fred Anderson Toyota responded

Hello, thank you for sharing your positive experience at Fred Anderson Toyota of Raleigh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2026

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Genea was very professional and thoughtful. Great service and fair price. 130k miles and going strong More

by dan4sea
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Recommend Dealer
Yes
Apr 24, 2026

Fred Anderson Toyota responded

Thank you for sharing your experience with Genea! We hope to see you again at Fred Anderson Toyota of Raleigh. Enjoy the road ahead, Dan!

Apr 27, 2026

Fred Anderson Toyota responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2026

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Employee Rating

Great service from Fred Anderson Toyato. Service advisor Terry was great and attentive to the entire process . Great job! More

by Kathryn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Fred Anderson Toyota responded

Kathryn, we're delighted Terry provided such attentive service. Thank you for choosing Fred Anderson Toyota of Raleigh's Service Department and sharing your review!

April 17, 2026

Dealership Rating
Employee Rating

Terry Underdue is the best Service advisor! He has been servicing my cars for 20 years More

by tdevaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Williams

Apr 17, 2026

Fred Anderson Toyota responded

Thank you for recognizing Terry! We are happy he has been able to provide excellent service for you and your vehicles for the past 20 years at Fred Anderson Toyota of Raleigh.

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