Fred Anderson Toyota - Service Center

The service advisor was a bit passive aggressive while answering my questions. However she was able to address all my questions and requests related to the service answering my questions. However she was able to address all my questions and requests related to the service More

Quick service and documentation. Not sure car was run through the wash after service as requested however. Ryan Sterns is great. Not sure car was run through the wash after service as requested however. Ryan Sterns is great. More

Madde was a great service member! ! Very helpful and nice. I had no issues during this visit. ! Very helpful and nice. I had no issues during this visit. More

Tyrone, service advisor, excellent,, work tech, failed post work clean/detail. Glove compartment, console ,backseat protect in pile in rear cargo . I had left bagged papers in glove box passenger seat. su post work clean/detail. Glove compartment, console ,backseat protect in pile in rear cargo . I had left bagged papers in glove box passenger seat. suggestion- place car items in bags, not in piled. Car seat upside down backseat. Car with windows/ sides, streaking from roof, sunroof flush.& wet debris in hatch drains. More

Very courteous and professional, explaining the process and send video which other dealers don’t and send video which other dealers don’t More

Made service appointment online, took car right in on time and returned in an acceptable time when service was completed. time and returned in an acceptable time when service was completed. More

Was a great experience. Geoffrey was great and kept me well informed. Thanks very much. Geoffrey was great and kept me well informed. Thanks very much. More

Geoff was the best! He greeted us with a friendly face. He checked us in & explained everything thoroughly. Go to Geoff. He greeted us with a friendly face. He checked us in & explained everything thoroughly. Go to Geoff. More

Geoffrey was excellent, kept me informed, honest and always friendly. I had my oil changes done at a different dealer because it was closest when we moved to NC. It was always a hassle, once they forgot always friendly. I had my oil changes done at a different dealer because it was closest when we moved to NC. It was always a hassle, once they forgot an important part which affected breaking which could have landed me dead. Now we are north Raleigh. Very professional. Geoffrey is excellent. Wish they did not have their desks where they hear the garage doors crash down. That has to be hard for the employees all day. The doors are loud! Please change this, not for customers but for employees. We are looking at the plug in Rav 4 next. Very pleased with our hybrid. More

Great service,the agent kept me abreast of work being done,as well as other service I should consider having performed. My only negative was the wait time. done,as well as other service I should consider having performed. My only negative was the wait time. More