Back

Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
313 Reviews

313 Reviews of Fred Anderson Toyota - Service Center

Sort by
May 03, 2025

Good job. Robert' was very good at customer service He attempted to me very well More

by sewawusu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 08, 2025 -

Fred Anderson Toyota responded

Thanks so much for taking the time to rate your experience! We strive to be a dealership you can rely on and we’re glad to see your visit was 5 stars. Take care and drive safely!

May 01, 2025

Service was quick and service rep, Lonnie, was very helpful re-setting Waze for me. More

by isenhourturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Jun 08, 2025 -

Fred Anderson Toyota responded

Hi there, thanks for your review! We're so glad you enjoyed your visit. We look forward to helping you again when the time comes. Take care!

May 01, 2025

Could not be happier getting car servicing from Fred Anderson for my vehicles. Latisha has exhibited that excellent customer service; never failed to amaze me. FA is lucky to have Latisha in your team. More

by Mel De’oldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Fred Anderson Toyota responded

Hi there, we really appreciate your review! It means a lot that you trusted us with your visit. We’ll be here whenever you need us next. Have a great day!

April 30, 2025

Ryan Kerr was very pleasurable, answered all my questions and the service was performed in very timely manner. More

by Frank
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kerr
Jun 08, 2025 -

Fred Anderson Toyota responded

Hi there, thank you for taking the time to leave us a review! We’re glad to hear you had a great experience. We look forward to serving you again whenever you need us next. Take care!

April 29, 2025

Continue to competently service my 10-year old Avalon and keep it operating very well. More

by RDU Head
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Dwyer
Jun 08, 2025 -

Fred Anderson Toyota responded

Hi there, thank you for rating your experience with us! We’re so happy to know everything went smoothly. Take care and drive safe!

April 29, 2025

Excellent routine service today! Michael was very professional , kind and helpful! Service was done in a timely manner. More

by ngates718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Acevedo
Jun 08, 2025 -

Fred Anderson Toyota responded

Hi there, we really appreciate your review! It means a lot that you trusted us with your visit. We’ll be here whenever you need us next. Have a great day!

April 28, 2025

On time. Quick service. Proper services performed for my mileage. Service tech was really good. More

by Ttw1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Jun 08, 2025 -

Fred Anderson Toyota responded

Hi there, thank you for taking the time to leave us a review! We’re so glad you had a great experience. We look forward to serving you again whenever you need us next. Take care!

April 26, 2025

Service department is very good they keep you updated with videos and text. Very detailed information More

by Suvhigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Fred Anderson Toyota responded

Hi there, we’re grateful you took a moment to leave us a review! Our team is always here to help whenever you need us. Wishing you all the best!

April 26, 2025

Thank you as always to Geoff and team for taking care of my vehicle. The process was efficient and seamless. More

by kristenmooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff
Jun 09, 2025 -

Fred Anderson Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. We sincerely thank you for the positive review and look forward to seeing you again soon!

April 25, 2025

Felt like the service center people are just salesmen not customers service for what you need. More

by Lil Redd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lil Redd responded

I got my car back with a warning and was told it was from the calibration on my car windshield and hit okay. Now I am going to have to take it in again after all safety warnings are going off. I was very satisfied with my service until I got it back worse than I took it in. I even suggested it to my son to do his car and now I am reconsidering. We both went in for the same mileage on the cars and his is going to be 400 more than mine. We have the same car just one year older than the other.

Apr 25, 2025 -

Lil Redd responded

Disappointed

...
5
...