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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
312 Reviews

312 Reviews of Fred Anderson Toyota - Service Center

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April 19, 2025

I have come to Fred Anderson for years and have enjoyed top quality service. I look forward to many more good years of good service. More

by mheurt54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landrove
Jun 07, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 18, 2025

I scheduled an appointment for an oil change and a safety inspection, and was told the wait would be about 1.5 hours. It took almost 4 hours. I will not be returning here for any future service. More

by dedricbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Jun 07, 2025 -

Fred Anderson Toyota responded

Here at Fred Anderson Toyota of Raleigh we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Bryan Newton (Service Director) 919-787-0099

April 17, 2025

Up sold a free oil change, had an appointment and it still took 3 hours. Then told me a bolt was busted and needed to be replaced, charged me 200 for thr fix, then 18 bucks for the bolt. Guess I have 40 More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jun 07, 2025 -

Fred Anderson Toyota responded

We regret to hear that you are displeased with your recent experience at Fred Anderson Toyota of Raleigh. We would like an opportunity to make this up to you. If you are willing, please reach out to us at the following number so we can work towards a resolution. Bryan Newton (Service Director) 919-787-0099

April 16, 2025

It was good. Hannah was straight and to the point. Alittle bit longer wait time but did not bother me. What bothered me was the chair to person ratio. Could use More

by Coldie456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah pitosky
Jun 06, 2025 -

Fred Anderson Toyota responded

Thanks for the awesome rating! We’re so happy you had a great experience with us. We can’t wait to see you again!

April 16, 2025

Best people for great service all around and will give good advice on what needs to be done to keep your vehicle safe on the road More

by rkrfft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAB LUNSFORD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Fred Anderson Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. We do hope we can be of assistance in the future. Take care!

April 15, 2025

The entire team and especially Adrian were great! This was my 10,000 mile check up yesterday on my 2025 Sequoia. They explained everything, communication was excellent while I waited, which was not l More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 06, 2025 -

Fred Anderson Toyota responded

Thanks for the glowing review! We’re thrilled that your experience was a positive one. We look forward to seeing you next time!

April 14, 2025

Geoff my service advisor was great, he informed me before delivering any services, explained the costs and did not push any extraneous items. Customer waiting area provided a spacious, clean area for getting More

by justnico01e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Jun 06, 2025 -

Fred Anderson Toyota responded

Thank you for taking the time to leave a review! We’re so glad to hear that you had a positive experience. We c forward to serving you again soon!

April 14, 2025

All the employees were very friendly and sincere. The interior of the dealership was clean and appealing. More

by lisaelam66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 06, 2025 -

Fred Anderson Toyota responded

Thank you for your kind words and the 5-star review! We’re so happy to know you had a great experience. We hope to welcome you back soon!

April 14, 2025

Danny was great we love bringing our car there because we always know he will take care of us . More

by stewartfriskney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deweese
Jun 06, 2025 -

Fred Anderson Toyota responded

Thank you for the 5 stars! We’re happy to hear that your visit went smoothly. We look forward to serving you again in the future!

April 13, 2025

I was very unhappy with the waiting period of my vehicle being serviced . Appointment was at 10:30 AM and I left from dealership service area at 3:05 PM. All I was informed was due to rain and a shortage of More

by ncsu1850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyron (Last name unknown)
Jun 06, 2025 -

Fred Anderson Toyota responded

We appreciate your honest feedback here at Fred Anderson Toyota of Raleigh. Please reach out to us at the number below when you have a chance so we can address this situation directly. Thank you, and have a great day. Bryan Newton (Service Director) 919-787-0099

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