Once again Fred Beans has demonstrated what customer service is all about! From the sales department to the service they are a first class team who knew what it means to be both attentive and customer focused--the reason I will never go elsewhere!
Over my forty year driving career I'm amazed at how few dealerships and salespeople truly understand the most influential consumers--women. Thank you Neil Levine for respecting female customers. I certainly don't have time to waste nor enjoy being patronized. I'm a head of household and an executive, so buying a car isn't over my head! That is why I've purchased my third vehicle with you and plan on many more to come!
Whenever I've needed service for any of my cars purchased at Fred Beans, all of the Service Dept people have been great: friendly, efficient, clear in what they explained, no high pressure for additional service and extremely courteous.
Went to Fred Beans GMC Buick to get inspection and extended warranty, service manager Mike lanzetta took excellent care of me and so did the finance manager. They were fast courteous and professional, and it was a pleasure doing business with them
The service department has been good as we have had our Buick Enclave serviced more times than I expected. No complaints about the dealership. I would not buy another Buick Enclave and I'm not sure I would even consider Buick again. For the money this vehicle cost, there are many many better choices.
This is the second time I have dealt with fred beans for a used car purchase, and this time was far better than my first time. Frank was patient and helpful, and I believe I got a great deal on my 2014 Honda CRV! Thanks Fred Beans, I'll be back!
Purchased a $45k 2013 Buick Enclave Premium in March 2013. Has 56k miles. In for inspection and the front strut is leaking as is the power steering pump. Warranty up at 50k miles. About $1,000 to fix. Wouldn't do anything for me.
I found this dealership online. From the start Cody was very helpful through emails and over the phone. He was super friendly and understandable! Cody was attentive through every step of the process for buying a car, which was awesome cause it's the first time I bought one. I would recommend him to everyone going to this dealership!