Fred Beans Ford of Mechanicsburg

Nickel and dime Made an online appointment to have my vehicle inspected. That part was easy. Arrived early for my appointment and sat in the clean waiting area near Made an online appointment to have my vehicle inspected. That part was easy. Arrived early for my appointment and sat in the clean waiting area near the windows. I kept waiting for my car to be taken back for service. My car was not taken back for inspection until 25 minutes AFTER my scheduled appointment. I continued to wait patiently. Almost 2 hours later I questioned an assistant manager of service about my vehicle. She was attentive and polite I was told that I'd have to see another assistant manager of service for details. When I arrived at his computer station I was told that they wanted to change my oil since the vehicle did not have a sticker indicating the latest oil change. I explained that my husband had changed the oil in the car not two weeks ago and that they would not need to change it. Why assume that an oil change is necessary when I had only scheduled an inspection? This is not the first time they have attempted to perform additional services. I was then told that my car failed inspection due to wiper blades!? Would it have passed it I allowed them to change the oil?! I asked for the vehicle and explained that my husband would change the wiper blades. They said that I would have to come back to finish the inspection. I fully understand that. They also went on to explain that state inspections typically take 2 hours. I explained that the state of Pennsylvania requires a technician to spend 30 minutes inspecting a car, not 2 hours. They quickly offered to replace my wipers free of charge in an attempt to get me out of their building. Apparently service managers don't appreciate knowledgeable patrons. They went on to explain that they were "behind schedule" due to low staffing today. NOT MY PROBLEM. When I arrived I should have been informed that they were behind schedule. Customer service need not be taxing on the customer. I am treated with much more respect by a local Toyota dealership. (They are quick and do not perform unnecessary services looking for additional charges.) More

What they don't want you to know They are friendly but with my experience they didn't want to work with someone that is going to give them a small commission. I am truly disappointed They are friendly but with my experience they didn't want to work with someone that is going to give them a small commission. I am truly disappointed in this place. I heard so much about it. Again this was my experience. Maybe the salesman was having an off day. Won't go back will recommend a few other places. Have a wonderful day More

Go see Bill Jupitz if you are in the market for a new car. I've bought a total of 3 from him and each time he has lowered my payments. I hope McCafferty knows how important he is to their dealershi car. I've bought a total of 3 from him and each time he has lowered my payments. I hope McCafferty knows how important he is to their dealership. More

This was the best car experience I have ever had. Bill Jupitz was wonderful to work with and explained everything. I would highly recommend going to McCafferty Kia and seeing Bill if you are in the Mark Jupitz was wonderful to work with and explained everything. I would highly recommend going to McCafferty Kia and seeing Bill if you are in the Market for a car. More

Bill was a perfect salesman and I will buy every single car in the future from him! I bought a brand new Kia Soul and I have not regretted it for a second. car in the future from him! I bought a brand new Kia Soul and I have not regretted it for a second. More

Wanted to upgrade to a diesel and the were willing to push one on to me. Traded in my 250 for 350. Just got done spending 4000 to fix it after only having it for 6 months and putting 3k miles on it. Th push one on to me. Traded in my 250 for 350. Just got done spending 4000 to fix it after only having it for 6 months and putting 3k miles on it. They stayed that they did a complete inspection of the truck. Well the exhaust fell out and all the fuel injectors needed replaced. Called them and got the response oh well that's your problem. Will never deal with them again. Luckily found a shop who was able to fix the problems More

This was my third purchase with McCafferty. It was awesome to be a cliet on Bill's. During the purchase of my 2010 KIA Soul, we had great general conversations, that we just laughed so much over. He awesome to be a cliet on Bill's. During the purchase of my 2010 KIA Soul, we had great general conversations, that we just laughed so much over. He was such a hoot to work with. He did everything he could in order to make it possible for me to purchase the vehicle. I was fairly desperate to get into a vehicle while I had the money to at least make a decent down payment, and was pretty stressed about the financial part in being able to get financing. Bill was able to help relieve my stress during the process of purchasing my KIA. He is a very personable guy and I would have him as my salesperson again and would definitely recommend him to others. Enjoyed the way he and I understood each other on topics we got into conversing about and enjoyed the endless laughs we had. Bill is an absolute great person to have when purchasing a vehicle. More

I would give 10 stars to Bill if only I could have!!! My husband and I purchased our Ford Focus and had a wonderful experience. Bill was a pleasure to buy from, talk to, and share a few good laughs. I would husband and I purchased our Ford Focus and had a wonderful experience. Bill was a pleasure to buy from, talk to, and share a few good laughs. I would DEFINATELY purchase from him again and recommend him to others. It is always a pleasure to buy anything from someone who knows and enjoys their job, and is friendly and personable. We cannot thank Bill enough for all he did for us. He worked hard to get us our car, and our afternoon spent with him was a lot of fun. Thank you Bill........you are a 10 (not just a 5) in our book!!! More

I had a wonderful experience at mccafferty. Bill was a great salesman and worked very hard getting me the kia soul I wanted. I love my new Soul and have recommend friends to visit mccafferty. Thank you fo great salesman and worked very hard getting me the kia soul I wanted. I love my new Soul and have recommend friends to visit mccafferty. Thank you for making buying my new car a pleasurable experience. Deb lea More

We were very pleased not only with our Salesman ( he's great), but with the overall personnell. Everyone did all they could to make sure that we drove away in a brand new vehicle that was affordable for u great), but with the overall personnell. Everyone did all they could to make sure that we drove away in a brand new vehicle that was affordable for us. Everyone was very effecient, pleasant and easy to deal with. Nathan was a pleasure to work with. Nice personality and good sense of humor. We will recommend this dealership to everyone who is looking for a vehicle. I have had two new vehicles in my life, and they were both purchased from your dealership. Also, the hot dogs served their purpose. More