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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.9
954 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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954 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

October 18, 2021

This was the best truck buying experience I have ever had! No pressure and straight forward information and pricing. Excellent customer service! They have earned a customer for life! More

by Brian Shaffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fletch Gowen
Oct 20, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're so happy to hear this, Brian! Thank you for giving us the opportunity to earn your business. We hope you enjoy your new truck and look forward to seeing you again next time! - The Fred Frederick Chrysler Dodge Jeep Ram Team

October 06, 2021

The service team and sales team are absolutely awesome! I am always made to feel welcomed and the service on my Dodge Challenger is first rate! I will definitely go to this dealership for my purchases and se More

by Mr. Vernon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Ryan, Jenn Conner, Frank Antonelli, Don Webb
Oct 07, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for being a Fred Frederick Chrysler Dodge Jeep Ram customer! It's wonderful to hear that our team continues to earn your support and we look forward to seeing you at your next visit. Take care!

October 06, 2021

This whole dealership has been great to us. Salesmen, Mechanics, Managers, Clerks, The Owner and all others involved in the operation of this dealership have been courteous and provided outstanding servi More

by byteme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson, Tina Flowers, Justin in service and Mike in parts, Jeff Frederick, Don Webb
Oct 07, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you so much for your loyal business! It's been our privilege to serve your automotive needs for the past 20 years, and we look forward to many more! - The Fred Frederick Chrysler Dodge Jeep Ram Team

October 06, 2021

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by docnitrous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Cooper, John Ireland, Frank Antonelli, Don Webb
Oct 06, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thanks for 5 star! -Fred Frederick Chrysler Dodge Jeep Ram

October 04, 2021

The car was towed in Friday at closing but wasn't evaluated till Tuesday. I received no status calls. But the warranty work was completed with no hassles. Staff was helpful in answering my questio More

by jazzteacher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenn Conner
Oct 05, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the review and feedback - we will be passing both along to our team. Take care and please don't hesitate to reach out if we can be of service to you again in the future!

October 02, 2021

My second Ram work vehicle purchased from Fred Frederick. Smooth and easy transaction. Very attentive and friendly. More

by John H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Tina, John Ireland
Oct 04, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for coming back to Fred Frederick Chrysler Dodge Jeep Ram, John! We're so happy we could make your second truck purchase a five-star experience!

September 29, 2021

courteous and professional servicekept me courteous and professional service kept me updated explained things in terms i could understand considerate of my time More

by mabomyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Wagner, Jenn Conner, Matt Hughlett, Don Webb
Sep 30, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your great feedback! We're thrilled to hear that our team worked hard for you! We look forward to seeing you next time at Fred Frederick Chrysler Dodge Jeep Ram!

September 29, 2021

Yes, Very pleased with the service. Justin was great at explaining what was done to my vehicle. He was very good with customer service. I will always bring my vehicle back for future service or repair wi More

by rednose96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Comegys - Service Advisor
Sep 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Your confidence in us makes our day! Thank you so much! - Fred Frederick Chrysler Dodge Jeep Ram

Sep 29, 2021 -

rednose96 responded

Nice job. Thank you

September 28, 2021

Both sales and service go above and beyond to exceed expectations. Their effort is commendable! More

by richard.m.biondi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Fletch Gowen, John Ireland
Sep 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're so grateful to you for leaving us this awesome five-star review, Richard! Thank you for being a Fred Frederick Chrysler Dodge Jeep Ram customer!

September 28, 2021

I took my vehicle there with the check engine light on and alls they did was cleared it and said nothing is wrong More

by l.moaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rian
Sep 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Customer brought vehicle in with check engine light on but no active code. Stored code was for the transmission. This was communicated to the customer. Test drove extensively, did not experience a problem. We did not charge the customer. Vehicle is out of warranty. Any repair recommendation would have been several hundred dollars or higher. Followed up to find out the check engine light came back on at a later date. We offered to look at it again, was told it is at a repair shop with a different failure code.

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