
Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
Filter Reviews by Keyword
By Type
931 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Did what I wanted and timely. Was in for 2 recalls and they did it. I would prefer to not have so many recalls (3). But that isn’t their issue. they did it. I would prefer to not have so many recalls (3). But that isn’t their issue. More
The service team has great diagnostic ability. That is what is all about. And the needed service as conducts promptly by their mechanic team. It works. what is all about. And the needed service as conducts promptly by their mechanic team. It works. More
Outstanding customer service throughout entire purchasing process. From salesman to manager to loan officer and everyone in between. Top notch. Will not hesitate to pass on. process. From salesman to manager to loan officer and everyone in between. Top notch. Will not hesitate to pass on. More
Left car to have two things done. Told to change tire pressure sensor and check AC. Did not hear from them all day. Called just before closing time and they had to call back. My husband was not available pressure sensor and check AC. Did not hear from them all day. Called just before closing time and they had to call back. My husband was not available so they had to talk to me. We’re not very helpful and almost rude. Had done nothing about sensor and had not even looked at the AC. AND did not call us to tell us they had basically done nothing. My husband called them back and Ryan did get the sensor on and they briefly looked at the AC but it was inconclusive. I honestly no longer want to replace my Jeep with a Jeep. They are the closest dealer and lately we have not had very good service experiences. More
the deakership along with Frank(saleperson) listen to mt needs and got me a fair deal with the new truck that I hadbought. I will be using the service department when I need sevice. needs and got me a fair deal with the new truck that I hadbought. I will be using the service department when I need sevice. More
Everyone was so helpful. Brandon was my sales rep and he was very knowledgeable and friendly. They made my purchase worry free. I will highly recommend them to all my friends and family. was very knowledgeable and friendly. They made my purchase worry free. I will highly recommend them to all my friends and family. More
A fantastic experience from beginning to end, with personal and professional service. We highly recommend Fred Frederick Jeep of Easton for your next vehicle purchase! personal and professional service. We highly recommend Fred Frederick Jeep of Easton for your next vehicle purchase! More
They found what I was looking for. No other dealer ship did this for me . Delivered as promised . Polite and friendly and not rush me while explaining . I enjoyed my visit. Ronnie Cain did this for me . Delivered as promised . Polite and friendly and not rush me while explaining . I enjoyed my visit. Ronnie Cain More
We had our dodge truck and jeep compass serviced. the jeep needed a new on/off start battery already and its only a 2018. Hope this isn't a trend and they aren't even covered under a warranty and we purc jeep needed a new on/off start battery already and its only a 2018. Hope this isn't a trend and they aren't even covered under a warranty and we purchased the extended warranty on the jeep. Very disappointed. The jeep was there literally all day!! The dodge truck was fine due to it not having all the new stuff, its a 2016. Wish we had the older vehicles back, they were much easier without all this electronic stuff that costs a fortune for the poor working class person!! These vehicle companies need to help the working class person out a lot more to keep us buying these vehicles. Everybody (employees) at Fred Frederick in Easton were very nice. More
I showed up on the spur of the moment and though it took a little while , traded my old vehicle , test drove multiple Gladiators , found what I wanted and finalized the deal. Sales rep and sales manger wer a little while , traded my old vehicle , test drove multiple Gladiators , found what I wanted and finalized the deal. Sales rep and sales manger were outstanding, I got the deal I hoped for , all in al very happy with the entire experience. More