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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.9
931 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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931 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

August 03, 2021

This is the second vehicle I bought from Fred Fredericks in Easton their sales person was very professional I would recommend this dealership to anybody I will continue to buy my vehicles from them. More

by Jimcurtice3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Antonelli
Aug 03, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your continued business with us at Fred Frederick Chrysler Dodge Jeep Ram! We're thrilled to hear you had another great experience with our team and look forward to working with you again!

August 03, 2021

timely service with very good results. The backup camera needed to be replaced. I did not receive a call when the camera came in, but I followed up with a call after a few weeks and it was scheduled and com More

by jdaffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hughlett, Melissa McHenry
Aug 03, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your honest review and rating! We hope to see you again for another service visit at Fred Frederick Chrysler Dodge Jeep Ram!

July 31, 2021

Bought many new and used cars over the years. This was the best new car buying experience ever. Kudos to Tina and Frank, they made it easy More

by Brewschill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Flowers, John Ireland, Matt Hughlett, Frank Antonelli
Aug 02, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are so glad to have you in the Fred Frederick Chrysler Dodge Jeep Ram family! Thank you for your continued support all these years, and for leaving Tina and Frank your great five-star review! We'll see you next time!

July 26, 2021

Easy to do business. Frank was excellent. Great service. Did not waste my time. Efficient and personalized services! Thank you for the attention to details. More

by deniseshope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Antonelli
Jul 28, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're so glad Frank and our team made this a five-star experience! Thank you so much for being a Fred Frederick Chrysler Dodge Jeep Ram customer!

July 21, 2021

Great service. Friendly people. They did exactly what they said they would do. They even picked up a sunglasses case that they thought may have come from my Jeep but mine was still in my vehicle. More

by HARDALEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 21, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We really appreciate you taking the time to leave Fred Frederick Chrysler Dodge Jeep Ram this awesome review, thank you!

July 15, 2021

Everyone at Fred Fredericks was a joy to deal with my sales person Frank was very professional I would recommend Frank to all my friends, Don made sure my paperwork went through very fast so I would reco More

by Jimcurtice3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Antonelli, Don Webb
Jul 15, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

This review is so great to see! Thank you for the kind words and generous rating! – Fred Frederick Chrysler Dodge Jeep Ram

July 15, 2021

Between Fletch, Brandon, Tina, and John everything went smooth I’m very happy with my experience and purchase !!! I Highly recommend this dealership to others!!!! More

by Fergusontracy438
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Flowers, Brandon Wilson , Fletch Gowen, John Ireland, Jenn Conner
Jul 16, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

From the entire Fred Frederick Chrysler Dodge Jeep Ram team: Thank you so much for being part of our family! We know Fletch, Brandon, Tina, and John will be happy to read this awesome five-star review! See you next time!

July 13, 2021

The mechanic messed up my interior dash putting in a computer for my vehicle and neither the service manager or owner responded back to my email. No solution as of yet. More

by tiffanymariewills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Jul 16, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

This vehicle is a 2012 with 176,000 miles. The vehicle was towed in. We diagnosed a no start failure at the Powertrain Control Module which is located under the hood. The customer accused us of damaging her dash vents, disabling her air conditioning and damaging her air conditioner control buttons. It is obvious the buttons were damaged from a combination of heat and a spray-on cleaning agent. It did not run so we cannot speak for the operation of the A/C prior to arrival. Other than getting into the vehicle to drive it after being repaired there was nothing done on the inside. This was explained. A corresponding email making unfounded accusations doesn't warrant a response.

July 11, 2021

The radio screen cracked and it was replaced quickly and efficiently. Always pleased with the service at Fred Frederick of Easton! The service department is top notch! More

by Corvette3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clark Wagner
Jul 13, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

It was our pleasure to take care of you! Thanks for trusting the Fred Frederick Chrysler Dodge Jeep Ram service team!

July 08, 2021

All I can say is what great people to deal with. My experience was nothing less than exceptional and Jason was the best. The whole staff was like dealing with friends especially Tina very personable an More

by Jeep999333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ireland
Jul 09, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Jason, Tina, and John will be so happy to hear they've made this a five-star experience for you! Thanks for choosing Fred Frederick Chrysler Dodge Jeep Ram! We hope you love your new ride!

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