Fred Frederick Chrysler Dodge Jeep Ram, Easton

Average, They were quick to take my money as most are but they did not live up to their commitments. I came out of South Carolina to purchase the vehicle (600 + miles) and had set up a appointment to pick t they did not live up to their commitments. I came out of South Carolina to purchase the vehicle (600 + miles) and had set up a appointment to pick the vehicle up. On my way to the dealership I received a call stating my vehicle would not be ready until the following day....this was 30 minutes before my appointment. I told them that was not acceptable and that I need the vehicle that day.... I spent my entire day waiting for the vehicle and all I got was a “ sorry” from the GM. Also, after I picked up the vehicle I had the vehicle inspected and found out that 2 of the 4 tires did not pass inspection and allegedly the reason for the delay was so they could inspect the vehicle. Over all I don’t think they respected my time or my wife’s time. They just seemed to be interested in the sale..... More

I could not be happier with my decision to work with Matt at this dealerhip. My daughter totaled her car and we had limited time to replace it. After having a, shall we say, not so pleasant experience at S at this dealerhip. My daughter totaled her car and we had limited time to replace it. After having a, shall we say, not so pleasant experience at Safford in Salisbury, I called Fred Frederick and was connected to Matt Hughlett. He not only beat Safford's price, but was super easy and pleasant to deal with (as were all the staff there). It was the best dealership experience I have ever had.....anywhere. Our Jeep Compass is beautiful and the price was right in our budget. Thank you to all at Fred Frederick. More

As usual, excellent and courteous service. We have been customers for over twenty five years and do not plan to change. Jeff Frederick has proven to be an outstanding member of our community customers for over twenty five years and do not plan to change. Jeff Frederick has proven to be an outstanding member of our community More

Everything went smoothly had to bring the truck back to get an item that was on was delayed when I came in they put it on quickly even had to go to service one time because of my mirror and they fixed it r get an item that was on was delayed when I came in they put it on quickly even had to go to service one time because of my mirror and they fixed it right away of no charge I was pleased More

Everyone was very friendly I was in an out very quickly I will return when I need my next service done on my vehicle the prices are excellent will return when I need my next service done on my vehicle the prices are excellent More

Jennifer was very knowledgeable in commercial sales and helped me find the perfect work van for my company. The entire process couldn't have been any easier. Thank you!! helped me find the perfect work van for my company. The entire process couldn't have been any easier. Thank you!! More

Matt did an outstanding job. He was available for every call and made the purchasing experience pleasurable. I would recommend him to anyone. the dealership had exactly the vehicle I wanted. call and made the purchasing experience pleasurable. I would recommend him to anyone. the dealership had exactly the vehicle I wanted. More