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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.9
932 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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932 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

January 18, 2021

Frank is an All around great salesman. Made the process very smooth and got me what I needed. I would recommend him to anyone who comes into the store. More

by Ryan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Antonelli
Jan 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are happy to hear that Frank took such great care of you and we thank you for your business.

January 17, 2021

Staff made everything as easy as could be! Love my new Renegade; and my wife cannot wait until she her next vehicle from Fred Frederick! More

by Rian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
January 13, 2021

Everyone at the dealership was helpful and as excited as we were about our new jeep wrangler. I will send everyone I know that is looking for a jeep, Chrysler or dodge to go here. More

by lorir426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Webb
Jan 14, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for taking the time to write a review. We are so pleased to hear about your positive purchasing experience at Fred Frederick!

January 09, 2021

Average, They were quick to take my money as most are but they did not live up to their commitments. I came out of South Carolina to purchase the vehicle (600 + miles) and had set up a appointment to pick t More

by spauldingcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Ireland, Matt Hughlett, Melissa McHenry
Jan 14, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're sorry the buying experience had hiccups leading to a less than perfectly satisfactory experience. Unfortunately, there are times when juggling schedules and multiple customer needs in the service department cause timing delays in expedited requests. Unfortunately, communication is often lost when this happens as well. Beyond just a "sorry", the service department, detail department, and sales department were immediately mobilized to getting the vehicle ready on the date desired with a few hours of delay. While not completed with the efficiency we strive for, hopefully, your overall satisfaction with the vehicle and our dealership is positive.

December 29, 2020

I could not be happier with my decision to work with Matt at this dealerhip. My daughter totaled her car and we had limited time to replace it. After having a, shall we say, not so pleasant experience at S More

by Kari Kullman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ireland, Matt Hughlett
Jan 14, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for taking the time to write a review. We are very pleased to hear that you had your best dealership experience ever with Fred Frederick!! We are also joyed to hear that Matt took such great care of you, not that we expect any less of him, Matt is a true asset to the company.

December 28, 2020

As usual, excellent and courteous service. We have been customers for over twenty five years and do not plan to change. Jeff Frederick has proven to be an outstanding member of our community More

by alsmith0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Jan 14, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your continued business! We truly appreciate your loyalty to Jeff and Fred Frederick.

December 22, 2020

Everyone did an excellent job very friendly and courteous my problem was solved and they gave me a good deal on a new Jeep Grand Cherokee More

by floby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Flowers, Jeff Frederick, John Ireland, Frank Antonelli, Dave Harmon
December 18, 2020

Excellent service, friendly staff and helpful even after the sale. Frank even went out of his way to bring an item I'd left in my trade. .great experience will definately be back. More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina, Jeff Frederick, John Ireland, Frank Antonelli
December 17, 2020

Everything went smoothly had to bring the truck back to get an item that was on was delayed when I came in they put it on quickly even had to go to service one time because of my mirror and they fixed it r More

by drjimgibb
Recommend Dealer
Yes
Employees Worked With
John Ireland, Matt Hughlett
Dec 17, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for sharing your experience and for purchasing from Fred Frederick!

December 17, 2020

Professional, prompt and courteous. The Service Representative was pleasant, I arrived early for the appointment and he was not flustered by that. He had all the paperwork ready, and knew this was More

by abneary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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