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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.9
929 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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929 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

July 13, 2020

I bought my own parts instead of calling me and telling me they didn't recommend the parts I bought they used theirs instead of calling me to confirm the repair unprofessional More

by BIGDEASY
Recommend Dealer
No
Employees Worked With
Justin
Jul 18, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We regret this situation. The customer called and made an appointment, brought the vehicle in. Did not indicate that he would bring his own parts. The parts were not correct. We used manufacturer recommended parts, discussed with customer, and adjusted the pricing in an effort to resolve the concern.

July 13, 2020

New 1500 Bighorn Dodge Ram Great 1st time experience with this dealership. They answered all my questions. They showed me how to work the many new gadgets on the dashboard. Look More

by Wes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Matt Hughlett
July 11, 2020

Overall great to work with, pricing was fair and they were very willing to make a mutually agreeable deal to sell me my new Jeep! More

by nj_disalvo21
Recommend Dealer
Yes
Employees Worked With
Jamie (not sure of last name), John Ireland, Melissa McHenry
July 02, 2020

I’m a repeat customer of this dealership. As always, I’m a repeat customer of this dealership. As always, they had what I was looking for and put me into my upteenth wrangler ! The one new breath More

by Doa1031
Recommend Dealer
Yes
Employees Worked With
Matt Hughlett, Greg Scairato
Jul 02, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your honest review! We will be sure to make sure Matt sees this. Also thank you for your continued business!

July 02, 2020

Went for a recall. Dealership was clean and well laid out for Covid protection. Personnel were good about updating me on the progress of the work being done, Would recom More

by D53ROSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serice mgr.
June 26, 2020

Staff was eager to listen to me Everything went as planned. They seemed to take care of all my concerns and I'm sure I'll be back the next time I need service More

by BSHARPE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names
June 26, 2020

I’m so grateful for Dave Harmon’s help in getting me out of my leased vehicle and into the perfect car for me and my family! We’ll be back again!! More

by JackieHorvath
Recommend Dealer
Yes
Employees Worked With
John Ireland, Dave Harmon
June 26, 2020

Always great customer service! Justin Bodman explained everything my car needed in detail. Richard Marders and Jeff Frederick are always great with dealing with my car needs as well. More

by irishkissdean
Recommend Dealer
Yes
Employees Worked With
Justin Bodman, Jeff Frederick, Rick Marders
June 25, 2020

Amazing experience at Fred Frederick. Simple no hassle car purchase. All other dealerships should take notes on how to treat customers. I will definitely return for my next vehicle needs. More

by Next level carpentry
Recommend Dealer
Yes
Employees Worked With
John Ireland, Rusty Rostien, Dave Harmon, Melissa McHenry
Jun 25, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your honest review, we apricate your business!

June 18, 2020

Good Job! The service was quick and seemed to be well done. I was actually finished and on my way in about 30 minutes. Everything was good. More

by APPLEJC1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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