Fred Frederick Chrysler Dodge Jeep Ram, Easton

Great Vehicle, Great Deal, Great Sales Rep I loved working with sales rep David Sutton. He was very polite, very helpful and very knowledgeable at all times. I never felt pressured by him at al I loved working with sales rep David Sutton. He was very polite, very helpful and very knowledgeable at all times. I never felt pressured by him at all. I have purchased a lot of vehicles in my 52+ years of driving, and I have never had a better experience in buying a vehicle. David Sutton is super, and I finally got my favorite color with the RAM Laramie that I bought. More

Terrific Service Department I typically work with Victor, but Keith took my call a few days ago when I needed to schedule an appointment. Everything I asked to have repaired was I typically work with Victor, but Keith took my call a few days ago when I needed to schedule an appointment. Everything I asked to have repaired was done, nothing was missed, plus Victor reached out to point out a few other things that needed to be addressed. I can't tell you how happy I am with the Fred Frederick service department. I bought my Jeep at the Annapolis dealership, but was uncomfortable every time I want in there for service, and rightly so. Everyone there always seemed on edge. Despite my specific requests because I have a diesel Grand Cherokee, they often failed to perform necessary service items which eventually resulted in a major problem that Victor was able to remedy. I was even yelled at once by my service manager at the Annapolis service center for a mistake they had made, not me. I can't tell you how nice it is with Fred Frederick to have an organization you can trust. More

Good folks! I have a 2012 Dodge Caravan and it runs like a charm with over 100K on it. Your service dept. is always great, especially like dealing with Keith! I have a 2012 Dodge Caravan and it runs like a charm with over 100K on it. Your service dept. is always great, especially like dealing with Keith! More

Non authorized credit check Went there to price a build for a new Challenger. Specifically told them I didn't want my credit checked until I was ready to purchase. Got the salesm Went there to price a build for a new Challenger. Specifically told them I didn't want my credit checked until I was ready to purchase. Got the salesmans word that they wouldn't and the first thing they did was put a hard inquiry on my credit report. Needless to say they lost my business, how can you trust a dealership that lies to you in the first 10 minutes! They said your credit is so good why are you worried about it... uhm that's why it's good you idiot! I worry about it!!! More

Most painless car buying experience I've ever had This was by far the quickest and simplest car buying experience I've ever had. Minimal paperwork, tag/title work done right there. They had what I w This was by far the quickest and simplest car buying experience I've ever had. Minimal paperwork, tag/title work done right there. They had what I wanted in stock and arranged with their service team to add a few options I wanted. That experience was great too. More

Oil change I’m always please.. thank you guys so much, the car is running like a dream, and Thank Miss Rose for always being helpful and pleasant I’m always please.. thank you guys so much, the car is running like a dream, and Thank Miss Rose for always being helpful and pleasant More

So awesome! Really was a great experience and hassle free! Thank you guys so much for everything I will definitely recommend you guys to my friends and family Really was a great experience and hassle free! Thank you guys so much for everything I will definitely recommend you guys to my friends and family More

My salesman dave Sutton was very good. I will recommend him to anyone looking for a dodge. The salesperson matters more than most other aspects of any dealership in my opinion. I will recommend him to anyone looking for a dodge. The salesperson matters more than most other aspects of any dealership in my opinion. More

Save me thousands! I have a 2011 Grand Cherokee. I live in Cambridge and took it to a service center there to have tires and brakes done. After it was done I started hea I have a 2011 Grand Cherokee. I live in Cambridge and took it to a service center there to have tires and brakes done. After it was done I started hearing a knocking noise from the rear. They told me it was the transmission. So I took it to Fred Frederick for their opinion. They found that the Cambridge service center did NOT tighten the lugnuts! That was the noise..I now know to go to Fred Frederick for all my jeep needs because I can trust them for integrity & Knowledge. More

Great experience Victor in service was great. Honest helpful and timely. He got me in and out and provided helpful information. I’ll be back in the future Victor in service was great. Honest helpful and timely. He got me in and out and provided helpful information. I’ll be back in the future More