Fred Frederick Chrysler Dodge Jeep Ram, Easton

Bruce Skinner is the man!!! Professional, polite, prompt, straightforward, and trustworthy. What more could I possibly ask for?! Purchased a new Dodge Ram 1500 from Bruce last mo Professional, polite, prompt, straightforward, and trustworthy. What more could I possibly ask for?! Purchased a new Dodge Ram 1500 from Bruce last month and the experience was flawless. Easily the most relaxed and confident I've ever been when purchasing a vehicle. Truck was immaculate upon delivery. Liz in the finance department was very helpful and friendly as well. Thanks again Bruce for the phenomenal service. More

Friendly and professional staff My husband has been looking for a new vehicle for the last year to replace his 2005 Chevy Tahoe. First he wanted a truck so we test drove all the Am My husband has been looking for a new vehicle for the last year to replace his 2005 Chevy Tahoe. First he wanted a truck so we test drove all the American made trucks and he was really pleased with the Ram, but soon changed his mind and decided he wanted a Chevy Traverse, then he wanted a Ford Explorer, so we test drove those but he still was undecided. Because we have purchased our last two vehicles from Fred Frederick in Easton we headed back there to speak with Charlie Wallace, he sold us our last two vehicles, to test drive a Jeep Grand Cherokee. Charlie is an excellent sales consultant and directed us to a vehicle based on my husbands criteria. We test drove the Jeep and we were both pleased with the performance, but there were things that we did not want so we ended up special ordering the vehicle. Charlie assisted us in the building of our very first Jeep. He kept us updated on the progress of the vehicle. Our pick up was smooth and Charlie went over the vehicle with us so we felt confident with all the new technology. Jeff Frederick, the owner, is also a pleasure to deal with. He definitely has great staff and we always have had good experiences with his dealership and we expect that to continue. Thank You Fred Frederick in Easton for making us feel welcomed. Lisa More

Need Rotors after 13K miles? So after 13K miles, I was told I needed new rotors for my 2013 Durango. There was some confusion as someone thought I drove with one foot on the brake So after 13K miles, I was told I needed new rotors for my 2013 Durango. There was some confusion as someone thought I drove with one foot on the brake, and one on the gas (I'm not Sammy Hagar). After a few phone calls and getting nowhere (and rude service on the phone,From the manufacturer mind you); Leonard Seebach came to the rescue. He took a look at the vehicle, and after a brief conversation, took care of the problem. Thanks to Leonardo, I can now safely drive 55 and stop without a bump and grind coming from the rear of my truck. Fred Frederick Chrysler has gained another loyal customer by recogizing an issue and going above and beyond to take care of it DESPITE this not being the dealer whom I purchased from. Leonard Seebach knows his stuff, and I will recommend his service department over any. More

Outstanding Service Experience on Jeep Although it started with the minor inconvenience of some confusion about appointment time and some missing paperwork at my pickup after the oil change Although it started with the minor inconvenience of some confusion about appointment time and some missing paperwork at my pickup after the oil change, the lady at your front desk (I am sorry I failed to catch her name) and you made this an outstanding experience. She was very understanding and helpful when I was obviously frustrated when I picked the Jeep up after the oil change – she did her best to solve my problem, and volunteered that there would be no charge for the oil change. Although the parts for the broken AC took a while, the owner went above and beyond and called me personally on a Saturday to offer me the use of a vehicle with AC until my Jeep was repaired. I picked up the Jeep yesterday - everything was fixed under warranty, at no charge to me, and my Jeep is the cleanest it’s been since the day I bought it! Kudos to the service staff for winning over a difficult customer, and thanks to the owner for his personal attention given me in buying and servicing a Jeep. Often, what speaks most about a business is how it’s people act when things don’t go perfectly, versus when they do. This dealership was great when it was easy (when I bought the Jeep) AND when it wasn’t as easy. I will gladly recommend this dealership for sales and service to anybody that will listen. More

Excellent Service Thank you to Rusty Steele at Fred Frederick who helped me in the purchase of a truck. He made the whole experience very easy and smooth. Rusty was gre Thank you to Rusty Steele at Fred Frederick who helped me in the purchase of a truck. He made the whole experience very easy and smooth. Rusty was great with communication, found a vehicle in my price range, and answered all questions I had in a timely manner. I was able to find the truck that I had been searching for! I would highly recommend Rusty. More

Best car buying experiance ever!!!!! Ms. Desimone was very pleasant and a pleasure to deal with. She made the whole process painless. I will by my next car from her and fred Frederick!! Ms. Desimone was very pleasant and a pleasure to deal with. She made the whole process painless. I will by my next car from her and fred Frederick!! More

Charlie Wallace Thank you Charlie Wallace for your expertise and for you wonderful service you provided to us today during the purchase of our 2011 Dodge Ram. Thank you Charlie Wallace for your expertise and for you wonderful service you provided to us today during the purchase of our 2011 Dodge Ram. More

Great Salesman Thanks to Charlie Wallace I was able to get the truck that I was looking for, and it was a very smooth transaction. Thank's Charlie Thanks to Charlie Wallace I was able to get the truck that I was looking for, and it was a very smooth transaction. Thank's Charlie More

Thoroughly professional and personalized engagement Thanks to Charlie Wallace, I am a new and proud owner of a 2015 Jeep Wrangler. I met with Charlie three times over the course of about 5 weeks this sp Thanks to Charlie Wallace, I am a new and proud owner of a 2015 Jeep Wrangler. I met with Charlie three times over the course of about 5 weeks this spring, and every engagement was informative, professional, and personable. If there were more in sales like Charlie, I suspect many wouldn't view car buying with suspicion and cynicism. This is my second Wrangler, and I want there to be a third. I very much want Charlie to sell it to me. More

great sales We have bought a dodge truck and just bought a Durango Charlie has been a great help both times highly recommend. Both vehicles very satisfied with We have bought a dodge truck and just bought a Durango Charlie has been a great help both times highly recommend. Both vehicles very satisfied with More