Fred Frederick Chrysler Dodge Jeep Ram, Easton

Recent Dodge Truck purchase. I normally do not write reviews but I feel that I would like to share this with anyone looking for a vehicle and wants a nice experience. My son aske I normally do not write reviews but I feel that I would like to share this with anyone looking for a vehicle and wants a nice experience. My son asked me to help him trade in his Jeep Wrangler for a Dodge Truck. We went into Fred Frederick Chrysler, Dodge, Jeep, Ram, in Easton last Saturday. We were greeted by Joe Garrity and within a couple of hours were headed home with a beautiful previously owned Dodge Ram 1500. It was a great overall experience, Joe was wonderful to my son and I, he was very knowledgable and took us through the entire experience. We met the guys in the shop, the owner and the nice young lady up front and it was how buying a vehicle should be. Not only did Joe sell a truck last weekend but he earned two new customers that will be going back to him, and telling our friends to go see him when they need a vehicle. Thanks again Joe, two thumbs up from Charlie and John! More

Buying a new Grand Cherokee I was casually shopping for a new vehicle and I was leaning toward a GMC Acadia. I had gone to both the DC and Baltimore Auto Shows and had looked at I was casually shopping for a new vehicle and I was leaning toward a GMC Acadia. I had gone to both the DC and Baltimore Auto Shows and had looked at the Grand Cherokee, but was intrigued by the cargo space available in the Acadia. I stopped in to test drive the Acadia at the GM dealer in Easton MD and was not impressed with the handling. I stopped at Fred Fredericks to take a look at the Grand Cherokee wkere Bruce Skinner introduced himself. Bruce is a young man who had just recently joined the dealership, but you could tell he had done his homework. He knew a lot about the Grand Cherokee and he seemed to understand that I was not going to buy that day. He was attentive and respectful of my time. Over the next few weeks Bruce and I communicated and I stopped in the dealership for several test drives. Again Bruce was all about my schedule. When the time came to make an offer, he was there to answer my questions and did not put me under any pressure. What I liked the best about the financial part of the transaction was that Bruce handled the entire process from initial sales to purchase. He handled the finances and the explanation of the vehicle features. This is not the way other dealerships operate. On recent car purchases I had to wait for a a Finance Specialist to complete the transaction once the price and trade in value was agreed to. I real pain in the neck. I was so happy that Bruce handled everything. Since purchase, I have called on Bruce to ask questions about the vehicle and he has been fgantastic, a real personal touch not found at other dealerships. I would recommend Fred Fredericks Chrysler, Jeep, Dodge to anyone interested in a Chrysler product and especially Bruce Skinner. I was considering comparing prices at other Chrysler dealerships in the area, but Bruce made the decision to stick with Fred Fredericks. More

new jeep purchase i shopped around, by far the best deal. i went to the big dealers in the baltimore washington area, and char lies deal was by far better especially t i shopped around, by far the best deal. i went to the big dealers in the baltimore washington area, and char lies deal was by far better especially the trade in value, with much less pressure. i will tell all my friends and families. More

Charlie was great to work with Charlie provided great customer service. The overall experience was great, no pressure or "sales talk". Was able to buy the Durango within an hour o Charlie provided great customer service. The overall experience was great, no pressure or "sales talk". Was able to buy the Durango within an hour of making my decision. Great experience from start to finish. More

Buying a Car-A Beautiful White 2014 Dodge Durango Buying a car can be a gut wrenching experience. (We were ready to trade in our beloved Pacifica and we wanted a new car with at least six seats to acc Buying a car can be a gut wrenching experience. (We were ready to trade in our beloved Pacifica and we wanted a new car with at least six seats to accomodate our growing family, i.e. the grandchildren.) Charlie Wallace made our quest a very pleasant one, answering all of our questions and trying his best to please us. That included finding the exact car we wanted in VA and having it flat bedded in for our approval and purchase.We look forward to continuing our relationship with Keith and the guys in service and of course, with Jeff Frederick. Now we just need another college degree to learn all the new electronics ;-) More

Great Salesman GREAT PEOPLE TO WORK WITH!!!!Fletch is very easy to work with. Make buying a car easy. I would highly recommend this Saleman and dealership.... GREAT PEOPLE TO WORK WITH!!!!Fletch is very easy to work with. Make buying a car easy. I would highly recommend this Saleman and dealership.... More

Best Vehicle Buying Experience Ever Our experince at Fred Frederick and with Fletch Gowen was the best vehicle buying experience ever! The process could not have gone smoother! Will abso Our experince at Fred Frederick and with Fletch Gowen was the best vehicle buying experience ever! The process could not have gone smoother! Will absolutely go back for our next car need! More

Fantastic experience My experience started with Fletch as I was purchasing a new Ram Truck for the Galena Vol Fire Co. Fletch was extremely Helpful throughout the purchase My experience started with Fletch as I was purchasing a new Ram Truck for the Galena Vol Fire Co. Fletch was extremely Helpful throughout the purchase and made sure we ordered the right truck for our needs. Since then, my parents bought another Ram pickup and friends of mine bought a new van. All of our encounters with Fletch and Fred Freferick CJD have been fantastic. The no hassle pricing and fast work by Fletch have made purchasing a breeze. More

Great exerpience I have been dealing with Fletch Gowen at FFDCJ for many years. He always goes out of his way to provide the best experience possible for his customer I have been dealing with Fletch Gowen at FFDCJ for many years. He always goes out of his way to provide the best experience possible for his customers. Not only has my wife and I purchased multiple vehicles from him, but my friends and family have as well. I always recommend him to everyone. More

We decided on the spur of the moment to stop at Fred Frederick in Feb. We are so glad we did, and so lucky that Bruce Skinner was the sales rep that greeted us. He was exactly what we needed after an un Frederick in Feb. We are so glad we did, and so lucky that Bruce Skinner was the sales rep that greeted us. He was exactly what we needed after an unfavorable experience at another semi-local dealership. He was the exact opposite of what we had just experienced. Bruce is knowledgeable, and professional. He used no pressure tactics or colored magic markers!!! He was patient with our numerous questions, and clearly explained everything we needed to know. If he wasn't sure of an answer, he made sure to obtain the info for us. The usual painful pricing negotiations were handled effortlessly with much respect for our intelligence. We got just the vehicle we wanted, a 2012 Dodge Grand Caravan, for the price we wanted to pay! He has since followed up with several phone calls to make sure that all is Ok, and we even received a hand written thank you note. We highly recommend Bruce Skinner at Fred Frederick. More