
Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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932 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
I have always been very leary of car salesmen, so when I visited this dealership, I really didn't expect to purchase a vehicle that day without first shopping around to confirm any deal they were offering. visited this dealership, I really didn't expect to purchase a vehicle that day without first shopping around to confirm any deal they were offering. I made them aware of my trust issues, and they did everything possible to make me feel comfortable, answering all of my questions and without any pressure. The manager even came over, introduced himself, and asked if there was anything that I was troubled about, because he too had heard of my hesitancy. After some hours of discussion, test drive and working of figures, I felt like they were being totally fair in the trade, discounts and arriving at the monthly payment I needed. Because of this, I saw no need to shop around further, and made the purchase. It was handled professionally and I left feeling good about the whole experience--and loving my new 200! Barring any future problems, I feel certain that I will return to this dealership and salesman for my future car needs. There was a defect in the steering wheel, and they agreed to replace it. I specifically waited until the new wheel was installed before writing this review, because I wanted to make sure they stood behind their product. The wheel was replaced within a week without any trouble whatsoever. They even washed and vacuumed the car while it was in for repair. This was a great added touch! More
Because I am in a wheelchair I was looking for a car that was easy to get in and out of. With enough leg room for the hand controls and still give room for others to drive. The car also need room to carry my was easy to get in and out of. With enough leg room for the hand controls and still give room for others to drive. The car also need room to carry my chair and anything thing else I needed. Charlie helped me check out several until I found the one I liked and at a price I liked More
There was no hassle or them trying to push a vehicle on us that we did not like or want. The salesman Greg Phillips was a pleasure to work with. If we had any questions he would gladly answer them for us. us that we did not like or want. The salesman Greg Phillips was a pleasure to work with. If we had any questions he would gladly answer them for us. Thank You!!! More
Charlie did an excellent job answering our questions pertaining to all the vehicles that I was interested in. Additionally, when it came time to purchase the vehicle, he gave a thorough explanation of pertaining to all the vehicles that I was interested in. Additionally, when it came time to purchase the vehicle, he gave a thorough explanation of all the important paperwork and maintenance of the truck. Charlie gave us a fair price for the truck which allowed me to put more trust in our purchasing experience. I have already suggested multiple people to visit Charlie at Fred Frederick which I am sure he will give them an amazing buying experience as well. More
Charlie is always available when I call and gave me his cell number in case I needed anything while he was out. This is my second Jeep vehicle purchased from Charlie and I would recommend him to anyone in cell number in case I needed anything while he was out. This is my second Jeep vehicle purchased from Charlie and I would recommend him to anyone in the market for a vehicle. More
Great sales experience. Chris was an excellent sales person, very knowledgable about the product, and was friendly with no pressure. I would deal with him and the dealership in the future. Thanks agai person, very knowledgable about the product, and was friendly with no pressure. I would deal with him and the dealership in the future. Thanks again. More
Our experience at this dealership was probably the best I have experienced over four decades of car-buying. Our salesman Greg Phillips was knowledgeable, friendly and most helpful in locating the car that w have experienced over four decades of car-buying. Our salesman Greg Phillips was knowledgeable, friendly and most helpful in locating the car that we wanted. It was a pleasure to deal with an agency that treats its customers with respect and integrity. I will definitely buy my next Chrysler product at Fred Frederick. More
Amazing experience from beginning to end! Fletch Gowen the finance manager was knowledgeable, friendly, non-pushy, and seemed to care more about what was right for me and my family then the bottom line, w the finance manager was knowledgeable, friendly, non-pushy, and seemed to care more about what was right for me and my family then the bottom line, which is rare in the auto business. I honestly can't think of anything that would've improved my car buying experience, Jeff Frederick(The owner) even stopped in to congratulate me and asked if all my needs were being met!! I look forward to doing business with Fred Frederick Chrysler Dodge Jeep for years to come! More
Greg was a pleasure to work with - and he and Jeff were fantastic about getting us unbelievable financing. I have bought cars from three other Dodge/Jeep dealerships in the past and can say without hesita fantastic about getting us unbelievable financing. I have bought cars from three other Dodge/Jeep dealerships in the past and can say without hesitation that Fred Frederick is by far that most pleasant I have ever bought a car from - and Greg was easily the most helpful salesman to work with. If you are looking for a new Dodge/Chrysler/Jeep you would be insane to go anywhere else! More
Fred Frederick was very professional and easy to deal with. We never felt pressured to make a purchase. They made all efforts to get the deal done in a timely manner. Charlie our salesman was friendly with. We never felt pressured to make a purchase. They made all efforts to get the deal done in a timely manner. Charlie our salesman was friendly and great to deal with. I would recommend to anyone that wants to purchase a Dodge. Thank you! More