Fred Frederick Chrysler Dodge Jeep Ram, Easton

I just bought my 3rd Jeep from Fred Frederick Easton this weekend, and as with the previouse 2 Jeeps I have purchased, it was a great experience. Jeff Frederick sold me my first Wrangler in May of 1996, turn weekend, and as with the previouse 2 Jeeps I have purchased, it was a great experience. Jeff Frederick sold me my first Wrangler in May of 1996, turning a frustrating day of looking at Jeeps at another local dealership into a relationship that has continued to this day. My parents were so impressed by the service and care that Jeff Frederick extended to me when buying my first Jeep, they have since bought 3 more and leased one themselves. Currently they are enjoying the 2012 Grand Cheerokee they bought at the end of 2011. What truly stands out about Jeff is not just the sale, but that he stands behind his vehicles. Jeff has always been easy to work with. No matter what problem I have come to him with, I always feel like Im returning to see a good friend. The only negative experience to my 2002 Liberty was that it ran so well I didnt have an excuse to get down to Easton from Annapolis very often to catch up with Jeff. I have already had people ask me where I bought my 2012 Wrangler, and I dont hesitate to send them Jeffs way knowing that they will be taken care of. To put my appreciation for the 16 year friendship my family and I have had with Jeff Frederick in perspective I have a couple of things Id like to add before I finish. First there is another Jeep dealership located within 2 miles of where I live, one that was currently running a well advertised sale. In order to get to Jeffs dealership, I have to cross the Chesapeake Bay Bridge, which alone is 4.7 miles long, and costs 4 dollars to cross. Total driving time to get to Jeffs averages around 54 minutes, and is 41.2 miles from my doorstep to his dealership. There was never a question of where I was going. In fact when I told my parents I was thinking of buying a new car, the first thing my father said was, "Time to go visit Jeff then, dont forget to tell him how much we like the new Jeep." Last but not least I want to address the service department and sales staff. EVERYONE is courteous. A warm and friendly greeting along with prompt service is the standard when walking into the showroom or service department. Clearly Fred Frederick Chrysler Easton has its standards set from the top down and with impressive results. Keep in mind, this is not the service or standard that is being set today, this is the same service and standards that started 16 years ago! There is a certain amount of comfort in knowing where I will purchase my next Jeep. I look foreword to another 16 years of friendship and industry standard setting service! More

Salesman Greg was very friendly, knowledgable, no pressure and patient. Have dealt with Greg in the past and had the same experience, but forgot his name and was given another salesman, but they noti pressure and patient. Have dealt with Greg in the past and had the same experience, but forgot his name and was given another salesman, but they noticed I bought another vehicle here before with Greg and out of respect for Greg the other salesman (chuck) gave the sale to Greg, which I thought was great! I certainly will come back when I am ready to purchase again. More

I purchased a 2012 Grand Cherokee. The process was smooth and painless. Everyone was helpful. Communicating on the internet made the entire process easier. Thanks smooth and painless. Everyone was helpful. Communicating on the internet made the entire process easier. Thanks More

Great Buying experience good customer service no pressure located the vechicle we were intrested in buying without forcing us to buy off there lot there was no need for us to have to talk to the sales man located the vechicle we were intrested in buying without forcing us to buy off there lot there was no need for us to have to talk to the sales manager Greg took care of all the details and no pressure with them trying to add to the sale More

Purchased a new 2012 Dodge Ram, my salesman Greg was a pleasure to deal with. Not only was he very knowledgeable about the vehicle, his price was very reasonable. I would not hesitate to purchase another pleasure to deal with. Not only was he very knowledgeable about the vehicle, his price was very reasonable. I would not hesitate to purchase another vehicle from Greg and Fred Frederick. I had some accessories put on my new vehicle by their shop, the service manager Kieth was very helpful and courtious. Thanks everyone for making my buying experience a pleasure! More

Excellent experience. Friendly, honest, and fast service. Found exactly what I was looking for and for the right price. Would definitely recommend this place to anyone. Found exactly what I was looking for and for the right price. Would definitely recommend this place to anyone. More

Excellent service by Charlie both over the phone and in person. Very responsive to our needs and great follow up. No pressure (something I liked). Price quoted was among the best but not the absolute best. person. Very responsive to our needs and great follow up. No pressure (something I liked). Price quoted was among the best but not the absolute best. I also liked the no haggle price right up front (even over the phone). More

Have purchased many cars from Fred Frederick for 40 years with normally a truck and two cars constantly used. Also, seviced cars at Fred Frederick's over all these years where the people are friendly, addres with normally a truck and two cars constantly used. Also, seviced cars at Fred Frederick's over all these years where the people are friendly, address issues the first vist and the price has always been fair/competitive. More

Fred Frederick had the vehicle we were looking for, we're able to do all negotiations via the phone and made the traditional car buying experience a pleasant one. able to do all negotiations via the phone and made the traditional car buying experience a pleasant one. More

We spoke with Charlie earlier in the spring of 2011 and told him we may possibly purchase a new vehicle sometime in the next year. We like the 4 door Jeeps and if we purchase a new vehicle, we would proba told him we may possibly purchase a new vehicle sometime in the next year. We like the 4 door Jeeps and if we purchase a new vehicle, we would probably entertain the Jeep. We kept looking over the next few months but decided to go back to Easton because we want to deal local and one of us used to take our 4 door Cherokee to the dealership and experienced very good service. We liked Charlie because we told him up front we are just looking and do not like to feel pressured as well as give us a good price because we don't have time go back and forth with pricing. We felt Charlie did an excellent job in helping us decide what to do, which ended up ordering a new 4 door Jeep. WE LOVE IT. It came in a little earlier than the 6-8 weeks we expected, which was great. Charlie spent time with us going over the Jeep details and we really did like working with him. We would consider working with Charlie and the dealership for our next purchase which may be awhile. Definitely would recommend him and the Easton location to anyone. More