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Fred Haas Nissan
Tomball, TX
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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381 Reviews of Fred Haas Nissan
January 27, 2020
The customer service was excellent. Mr Celestine he worked very hard with me and made sure that I was pleased with the vehicle that I purchase.I will be sending anyone that I know that would like to pu worked very hard with me and made sure that I was pleased with the vehicle that I purchase.I will be sending anyone that I know that would like to purchase a car to Mr Brandon Celestine. More
by Carol
Employees Worked With
Brandon Celestino, Linden Collins
Helpful January 25, 2020
Great Job Guys Last week I have a bad experience with a Salesman but I reached out to the General Manager John and General Sales Manager Dwight. These guys both team Last week I have a bad experience with a Salesman but I reached out to the General Manager John and General Sales Manager Dwight. These guys both team up and fixed the situation right away. The fixed the situation by placing me a New Salesmen Jessie Norris. Jessie was a pleasure to work with we never felt pressured or rushed in making a decision,. What a amazing salesman who might want a sale might first wants you happy,. He spent a lot of time which us and though we did not finalize a deal we will be back hopefully in six months to do a deal. Jessie keep dong what you do! God bless you and your Family! More
by Michelle
Employees Worked With
Jessie Norris & Dwight, John Hays
January 09, 2020
Brandon listens to what you are looking for and always has a positive attitude. He is wonderful to work with and would recommend him if you are looking to purchase your next vehicle. has a positive attitude. He is wonderful to work with and would recommend him if you are looking to purchase your next vehicle. More
by kaylaabigail22
Employees Worked With
Brandon Celestino
January 04, 2020
Absolutely the best dealership! We went to 3 other dealerships before ending up a Fred Haas Nissan. So honest! I highly recommended if in the market for purchasing a new car! dealerships before ending up a Fred Haas Nissan. So honest! I highly recommended if in the market for purchasing a new car! More
by Paul
Employees Worked With
Willie Gallegos
December 02, 2019
Bought New Frontier - NO SUPPORT after sale from Dealership Bought a new 2019 Frontier from this dealer. The sales experience was not bad. However, I test drove the truck on the bad roads around the dealership Bought a new 2019 Frontier from this dealer. The sales experience was not bad. However, I test drove the truck on the bad roads around the dealership and experienced a very rough ride. After the sale, I drove more on different roads and discovered the problem is the truck. I took it to their service group and their method of troubleshooting a bad ride is to compare it to another one on their lot. This means no real troubleshooting!!! Jim Blackburn wrote the service report that said all 4 things I complained about were normal. Nissan Corporate could do nothing as their "experts" are the service people. Now I am trying to figure out the rough ride problem without their help. Don't buy a Nissan Frontier from Fred Haas Nissan and expect good service!!! More
by jackieadams75
Employees Worked With
Jim Blackburn
July 24, 2019
New car buying experience It was the best car buying experience. I am a repeat cutomer drove almost 25 miles knowing that I will be treated fairly while have a Nissan dealershi It was the best car buying experience. I am a repeat cutomer drove almost 25 miles knowing that I will be treated fairly while have a Nissan dealership at 2.1 miles from home. More
by Mtsaleem
Employees Worked With
Omer Sharif, Irfan Siddiqui
April 29, 2019
Car Inspection at Fred Haas Nissan Service Center I have bought 3 Nissan Vehicles (2 Murano and 1 Altima) so far; and today, I promised myself that I will NOT buy anything else from Nissan ever again. I have bought 3 Nissan Vehicles (2 Murano and 1 Altima) so far; and today, I promised myself that I will NOT buy anything else from Nissan ever again. I took my Murano 2015 to the dealership for inspection/service as the check engine light has been on for couple days. I have tried to reset the light, but it keeps coming back. Prior to coming to Fred Haas Nissan service center, I took my car to AutoZone and AutoZone scanned the computer and gave me the report of error codes, FOR FREE. The codes were about the Active Grill Shutter malfunction. Then, I took the AutoZone's inspection report to Fred Haas Nissan Service, show it to the service supervisor, he said their tech will take a look. After 1 hour waiting, the supervisor gave me the report which has the same error code/issue that AutoZone's report says. And he asked me to PAY $138 for their diagnose labor. So, they told me what I already knew?!?! They didn't even take out any part for inspection... It is very ridiculous to me that AutoZone can diagnose for less than 3 minutes for FREE and Fred Haas charges $138 with 1hour wait time for the same thing. Very disappointed. More
by galnfolk
Employees Worked With
Jim Blackburn
April 15, 2019
FAIL TO PROPERLY REPAIR A NEW TRUCK WITH ONLY 12,000 MILES WE ARE STUCK WITH A LEMON AND THEY REFUSE TO PROPERLY REPAIR A $68,000 VEHICLE. IT DRIVES LIKE IT WORTH ABOUT $20,000. THIS IS NO JOKING MATTER HOWEVE WE ARE STUCK WITH A LEMON AND THEY REFUSE TO PROPERLY REPAIR A $68,000 VEHICLE. IT DRIVES LIKE IT WORTH ABOUT $20,000. THIS IS NO JOKING MATTER HOWEVER THEY FAIL TO TAKE IT SERIOUSLY!! More
by #Jessicadawn1234
Employees Worked With
Rene Gonzales, Jim Blackburn, Rick Osborne, Melvin Torres, Irfan Siddiqui
April 11, 2019
Starr Norris An amazing experience that was quickly and comfortably expedited by a very professional sales rep! Thank you Starr Norris for everything. You've mad An amazing experience that was quickly and comfortably expedited by a very professional sales rep! Thank you Starr Norris for everything. You've made my life much easier and stress free! More
by BPool001
Employees Worked With
Starr Norris
April 01, 2019
I couldn't be more pleased! Starr Norris listened to every one of my needs and desires and very promptly produced a list of vehicles for me to look at. From there we narrowed it Starr Norris listened to every one of my needs and desires and very promptly produced a list of vehicles for me to look at. From there we narrowed it down to what I could afford and test drove each. I ended up with a truck that not only fit every one of my needs but more than exceeded every desire and was well within my budget! More
by BPool001
Employees Worked With
Starr Norris
