Fred Haas Toyota World

Rene us an excellent salesperson to work with Esther was excellent teaching me about my Tundra. was excellent teaching me about my Tundra. More

Big shout out to Bo Sierra at Fred Haas Toyota! ! Bo was incredibly helpful and provided great customer service. I would highly recommend him to anyone that is looking to buy a vehicle from Fred Haa ! Bo was incredibly helpful and provided great customer service. I would highly recommend him to anyone that is looking to buy a vehicle from Fred Haas Toyota. My daughter was able to ride home in style in her new Camry XSE…. More

Best dealership I have seen and experienced. I drive 60 miles just for this awesome sales person especially Mr. Shah, easy to finance and overall service and environment. They have recently reno I drive 60 miles just for this awesome sales person especially Mr. Shah, easy to finance and overall service and environment. They have recently renovated and now it looks awesome! 😎👍 More

I looked all over the Houston area for the Toyota model I wanted and finally found the help I needed and the car I wanted at Gred Hass wanted and finally found the help I needed and the car I wanted at Gred Hass More

Superb salesman we spoke with, Mr Shah. We found the vehicle on the internet, contacted through the internet and phone for a few days. Salesman was professional and trustworthy. He made sur We found the vehicle on the internet, contacted through the internet and phone for a few days. Salesman was professional and trustworthy. He made sure the vehicle was held as soon as we put a deposit on it. The vehicle was exactly as advertised. Would recommend family to purchase from this salesman, and or dealership. I would definitely purchase from this dealership again. Thank you Mr Shah More

I just bought my second Toyota from them last night. Peter in sales made the process very easy and got me a good deal on my trade. Nice to work with Jennifer in finance and Esther in tech again! Peter in sales made the process very easy and got me a good deal on my trade. Nice to work with Jennifer in finance and Esther in tech again! More

Beth was very upfront and knowledgeable and helpful. Esther was very personable, helpful, and understanding. She explained things in a very simple way for me to understand. Esther was very personable, helpful, and understanding. She explained things in a very simple way for me to understand. More

Hector Gutierrez was my salesman’s and did a great job. He was very knowledgeable about the inventory and had great customer service. I highly recommend! He was very knowledgeable about the inventory and had great customer service. I highly recommend! More

On this day, my family visited Fred Haas Toyota World in Spring City, Texas, anticipating a positive experience. As long-time customers who have owned four Toyota vehicles, we recommended Toyota to a family Spring City, Texas, anticipating a positive experience. As long-time customers who have owned four Toyota vehicles, we recommended Toyota to a family member who recently encountered issues with her vehicle after just two years. After conducting our research, we identified a suitable Toyota model at this dealership and traveled three hours from Austin, Texas, to facilitate the purchase. While our initial interaction with the sales representative was positive, the situation deteriorated significantly upon meeting the Finance Manager, Mr. Todd Bagley. His conduct during the financing process was highly unprofessional and resulted in an exceedingly unsatisfactory experience. Mr. Bagley greeted us with a neutral expression and without a smile, which we found acceptable initially. However, throughout the financing discussion, he displayed an unwillingness to answer our inquiries and provided minimal information about the process. His demeanor was notably disrespectful, as evidenced by the dismissive manner in which he handled documents, both in print and via iPad. To compound these issues, he engaged in chewing gum and vaping in our presence, behavior that is entirely inappropriate in a professional setting. Despite the process lasting only thirty minutes, our experience left us with a profound sense of disappointment. As dedicated Toyota customers introducing potential new business to your dealership during challenging economic times, we expected a standard level of service characterized by respect and professionalism. Our expectations were reasonable; we sought nothing beyond the common courtesy that should accompany any customer interaction. Having remained loyal to Toyota for over a decade, we recognize that Mr. Todd Bagley does not epitomize the exemplary customer service exhibited by other finance managers who uphold professional standards. It is imperative to address such conduct when it occurs, as Mr. Bagley's performance today was not only disappointing but also a discredit to the Toyota brand. We strongly encourage Fred Haas Toyota to investigate this matter to ensure that other customers do not endure a similar experience in the future. More

I had the pleasure of meeting and working a deal with Carlos. He did a good job in finding my vehicle even if he had to get it from a different branch. Thank you and I love my new truck. Carlos. He did a good job in finding my vehicle even if he had to get it from a different branch. Thank you and I love my new truck. More