Fred Haas Toyota World

Bo Sierra, awesome guy he previously helped my husband get his first car 3 years ago. My car recently went out and out of the blue Bo called my husband a couple days before my car stopped working with thi get his first car 3 years ago. My car recently went out and out of the blue Bo called my husband a couple days before my car stopped working with this in mind that he has helped us before. We went to dealership with a price in mind and he got us to that price. Excellent customer service ! And made sure to keep in contact through the process. Even saved the car for us due to us having to come back the very next day . He made sure no one took it. Definitely ask for Bo when you get to the dealership! More

I had a great experience working with Dillon Mouser, a sales associate at Fred Haas Toyota World. He was professional, friendly, and helpful throughout the entire process. Dillon took the time to answer a sales associate at Fred Haas Toyota World. He was professional, friendly, and helpful throughout the entire process. Dillon took the time to answer all my questions, explain my options, and make sure I felt comfortable with my decision without making me feel pressured. His customer service was excellent, and he made the whole experience smooth and stress-free. I really appreciate his honesty, patience, and dedication to helping his customers. I highly recommend asking for Dillon Mouser if you're looking to buy a vehicle at Fred Haas Toyota World! More

D Minstry was very helpful . He helped us to find our car .And we very happy with it. He helped us to find our car .And we very happy with it. More

This dealership is happy to talk to you until you've wired your down payment. After that, good luck getting in contact with anyone if you have any issues. I purchased a 2026 Toyota 4Runner Limited f wired your down payment. After that, good luck getting in contact with anyone if you have any issues. I purchased a 2026 Toyota 4Runner Limited from this dealership on 7/31/26. The release of my car for delivery was delayed because the sales rep insisted the documents had to be mailed to me for wet signatures. Days later, I let him know I still hadn't received anything in the mail and that's when he finally checked in with the finance manager and learned that wet signatures weren't needed. My car was held up for no reason at all and it surprised me that the sales rep didn't take it upon himself to investigate the delay earlier. Unfortunately, this wasn't the only issue I ran into here. At signing, the finance manager informed me they were taking care of registering my car for me as I am an out-of-state buyer. 5 weeks post-sale, I still hadn't received anything in the mail from my state's DMV so I checked in with the finance manager via email who assured me their title clerk had sent all the documents and I should be hearing from my state's DMV soon. I decided to check with my state's DMV about my car and they informed me that they have no record of my VIN in their system. My state's DMV asked me to circle back with this dealership to get the tracking number associated with the documents and the mailing address they sent the documents to. At this point, I reached back out to the finance manager to ask for the title clerk's contact info. A week passed and I never got a response. 6 weeks post-sale, I was finally able to get the title clerk's contact info from the sales rep. I sent the title clerk an email asking for the mailing address the registration documents were sent to and the associated tracking number. No response for a week. I followed up via email two more times. Still no response. 7 weeks post-sale I was finally able to reach the title clerk by phone but not after being sent to voicemail more than once. She told me she would email me the requested info as soon as she had it. 8 weeks post-sale, the title clerk still hadn't reached out with the requested info so I sent another email. She finally responded with the tracking info, but no mailing address. I reviewed the tracking number and learned the documents had only been mailed that week. No wonder my state's DMV has no record of my vehicle's VIN. As of writing this, it is 9 weeks post-sale. My car still has not been registered in my state and the title clerk still will not provide me with the mailing address of where the title and registration documents were sent to. My state's DMV cannot help me until I have that information. The lack of response over weeks and the lack of follow through has made me fully lose my trust in this dealership's title clerk. At this point I have no reason to trust that the documents were sent to the correct DMV office and I have very little hope that I'll ever find out where they were sent. I hope that someday my car will finally be registered in my state. If that day ever comes, I will be relieved to know that I will never have to speak to this title clerk ever again. More

The sales associate that helped me was okay Umair Zamir ,we were looking into a toyota then ended up wanting to see a honda car and he then said he wasnt able to get the keys to the vehicle just for my sis ,we were looking into a toyota then ended up wanting to see a honda car and he then said he wasnt able to get the keys to the vehicle just for my sister to call in regarding the vehicle and someone else helping her thats the only way we got those keys. Then he seemed bothered when we finally choose the perfect car for us and i do remember putting down a referral and here we are 4 months later and have not received anything we have been given the run around about it. We have been speaking to the “manager” Jean Moreno he swore up and down we should receive it in july now in September gave them some time and nothing but recognizes who i am as soon as i call. More

Sparky in service is amazing - returns calls promptly, always helpful, courteous, friendly, professional. He’s helped me for many years. Kris has sold me 2 cars & is professional, friendly & answers que always helpful, courteous, friendly, professional. He’s helped me for many years. Kris has sold me 2 cars & is professional, friendly & answers questions immediately, wands to please. More

As a retuning customer we would like to commend Elmer and Esther for the excellent and professional service. Esther for the excellent and professional service. More

Great experience ask for Kris Yoosefi very professional and honest. Attentive salesman who provides excellent customer care. and honest. Attentive salesman who provides excellent customer care. More

ASK FOR BO! He’ll get you right! Best in the business 🙌 Helped us save a lot and got an amazing truck! He’ll get you right! Best in the business 🙌 Helped us save a lot and got an amazing truck! More

I bought a used 2024 Tacoma, and was not made aware of an extra charge of $ 4k security system and $3800 warranty. No spare tire, and only one key, an extra charge of $ 4k security system and $3800 warranty. No spare tire, and only one key, More