
Fred Haas Toyota World
Spring, TX
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Great Service!! Sean gave us very good service. We wanted Toyota Highlander and he focused what we wanted. He gave us very good advice and he had very good knowled Sean gave us very good service. We wanted Toyota Highlander and he focused what we wanted. He gave us very good advice and he had very good knowledge. Also their after care was great when we went back to replace to leather seats and other things. Everyone was very helpful and nice. We would like to go back to get another car and I highly recommend to go there! More
excellent! Hector was very attentive ,nice and helpful throughout the process of searching for the right car. He suggested many options for us until we found the Hector was very attentive ,nice and helpful throughout the process of searching for the right car. He suggested many options for us until we found the right one.it was the best service we have had so far.Thank you . More
Joe Salazar Joe was amazing to work with. Super helpful & friendly. I hate car shopping & he helped make the process a lot easier for me! He also put up patiently Joe was amazing to work with. Super helpful & friendly. I hate car shopping & he helped make the process a lot easier for me! He also put up patiently w/ my indecisiveness. :-) More
Great Experience as usual Fred Haas Toyota We have 2 Toyota vehicles (2006 4Runner Limited & 2009 Camry LE) and now we can say we own another. We just purchased the 2017 Highlander Limited and We have 2 Toyota vehicles (2006 4Runner Limited & 2009 Camry LE) and now we can say we own another. We just purchased the 2017 Highlander Limited and with the help of Hector Rios. If we had a question; Hector found the answer for us. We have alway used Fred Haas Toyota for our service work and have never been dissatisfied with the whole experience from Sales to Financing and then Service. So glad we are keeping Fred Haas Toyota as our dealership. More
Excellent Service Everyone from the sales to finance provide excellent service. I asked for our salesperson Cedric Rawls. We purchased a car from him last year. He wa Everyone from the sales to finance provide excellent service. I asked for our salesperson Cedric Rawls. We purchased a car from him last year. He was great once again. Doesn't push--gently guides you to the best decision. More
Great Experience would recommend! My car buying experience at Fred Haas Toyota and with Lydia Farias was awesome. I felt as though she was extremely knowledgeable about all Toyota prod My car buying experience at Fred Haas Toyota and with Lydia Farias was awesome. I felt as though she was extremely knowledgeable about all Toyota products and was able to work with me and my budget to find the perfect car. She did not try and push me to buy something that was out of my price range, she genuinely wanted to help find a car that me and my family could love. I would recommend for anyone looking for a new car to start at Fred Haas Toyota and ask for Lydia you will be not be disappointed! More
I got Ripped off by these People! On June 2, 2017 My wife and I went to Fred Haas Toyota in Spring, TX to purchase a new Highlander. The salesman who was also the sales manager on the On June 2, 2017 My wife and I went to Fred Haas Toyota in Spring, TX to purchase a new Highlander. The salesman who was also the sales manager on the deal Steve Soodi decided he wasn't going, to be honest on this day and decided to hide two products in our payment. Gap insurance and tire & wheel protection. The industry term is known as Payment Packing" It works this way. The salesman or manager asks you what payment you want, and they include a few undisclosed products in the payment in order to get that payment and control it by moving the rate or money factor up or down. Very dishonest and deceitful practice. And to make matters worse the FI manager Raoul Melancon colluded with Steve Soodi in the act, and when I reached out the FI Director, Tim Pugh he did nothing to stop it. So, all three managers colluded in this act. I'm going to have fun bring the house down on Fred Haas Toyota! More
Great Service and Quick Buy Bought the new Toyota C-HR 2018 brand new arrived at approximately 5:45pm was out with my new car by 7:00pm not knowing what I wanted. Felt no pressur Bought the new Toyota C-HR 2018 brand new arrived at approximately 5:45pm was out with my new car by 7:00pm not knowing what I wanted. Felt no pressure and service was outstanding More
Top-tier customer service before, during & after purchase Randy was a dream to work with. I first spoke with him on the phone and he made sure to have the vehicle I was interested in ready for a test drive. Randy was a dream to work with. I first spoke with him on the phone and he made sure to have the vehicle I was interested in ready for a test drive. Memorial Day weekend is a chaotic environment at any car dealer but the team at Fred Haas handled my needs very courteously and professionally. Working with Albert in Finance signing all of the paperwork was also a fantastic experience. Albert was able to secure a better finance rate than I'd previously arranged for with my insurance company. After all the excitement of purchasing another vehicle, I neglected to ask if the truck I bought had another set of keys. After speaking to both Randy Sampson and Rizwan Durrani I was assured that another set would be arranged for me once I was able to visit the dealer again. I thank the team at Fred Haas for making the entire process smooth. I'm very happy with my vehicle and look forward to my next visit. More
Exceptional customer service! They gave very personalized service; they made you feel like your business mattered to them. I did not feel like I was being haggled or pushed to They gave very personalized service; they made you feel like your business mattered to them. I did not feel like I was being haggled or pushed to buy. The sales rep., Lorie Lopez, worked with me to find a deal that was right for me. When I went back to pick up my plates she remembered me and greeted me by name. They also had someone come out and show me how everything in my car worked even though it was closing time, and they helped me move my stuff from my old car to my new one! I would definitely recommend this dealership to a friend. More