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Fred Haas Toyota World

Spring, TX

4.8
2,971 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 2,971 reviews

July 25, 2015

Finding help in the dark The sales team at Fred Haas enlightened me on my decisions and helped me make the correct choice to suit my needs. I wish the individuals that I met More

by TexasRain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newell Peck, Jim Hearne
Jul 28, 2015 -

Fred Haas Toyota World responded

Thank you for the review! We are happy to hear our team at Fred Haas Toyota World provided you with excellent service. We are also glad that you had a smooth experience with our staff and that we have gained your loyalty. Please come back and see us again (rain or shine)!

July 24, 2015

First vehicel purcahse in 10 years! Bought a two year old Tacoma with low miles. Got a great deal on it. Leonard Carter was the salesman. He was nice and not pushy. Stievens Castro did t More

by JonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Carter, Stievens Castro
Jul 24, 2015 -

Fred Haas Toyota World responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. We look forward to seeing you again. Ashley Williams | Internet Sales Coordinator

July 23, 2015

Courtesy, Respect and Value Finally I spent a week going to every car dealership that was within my driving range hunting for a desperately needed new car. As a single woman who had neve More

by ResearchLady100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Carter
Jul 23, 2015 -

Fred Haas Toyota World responded

Wow, thanks for the great review and the five stars! We take pride in not being like most dealerships. Our dedicated sales staff will go through anything to ensure that the customer has an excellent car buying experience. In your case, Leonard went through extreme heat just to make sure you got all of the information you needed and that you were happy with your decision. This is the norm here at Fred Haas Toyota, and every customer should expect the same treatment. Congratulations on your first car purchase and don’t hesitate to contact us if you have any questions!

July 22, 2015

fast easy and convenient Mr Hutching's was very polite and great with information. He help myself and my family get a full understanding of what I was about to get myself into More

by Frank23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hutching
Jul 22, 2015 -

Fred Haas Toyota World responded

It’s great to hear that Mr. Hutchings was able to be so helpful and positive throughout your car buying experience. Customer satisfaction is our top priority so it makes us so pleased to know that you had a painless and stress-free experience. Enjoy your new Toyota Tundra; I’m sure you’ll get into all sorts of adventures with that truck. Thanks for choosing us, and don’t hesitate to contact us with any questions!

July 20, 2015

Great Experience Anthony was a great sales man and he was very helpful. Never left my side and stayed through the whole sale. Finance manager Noy K was very helpful as More

by vgarcia1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noy K., Anthony Truong
Jul 20, 2015 -

Fred Haas Toyota World responded

Thank you for the great review! Anthony is one of our best so it's not surprise he was able to provide a pleasant and seamless car-buying experience for you. Thank you for recommending us to your friends and family and we look forward to seeing you again soon here at Fred Haas Toyota!

July 20, 2015

Awesome Experience Anthony Truong was amazing! He was informative and helped me find my dream car! We had an exceptional experience. I bought my car with ease and confid More

by Keah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noy , my finance manager was amazing and worked really hard to get me a great deal. See these guys, they will ale you a happy customer for life., Anthony Truong
Jul 20, 2015 -

Fred Haas Toyota World responded

Thanks for the great review, Keah! It's wonderful to hear Anthony was able to provide exceptional customer service and find the perfect car for you. Thanks for your business and please come back to see again here at Fred Haas Toyota World!

July 19, 2015

Trusted the Dealer and got ripped off !!!!! Never been ripped off this bad by a car dealer, customer relations is a joke, not sure if I'll ever buy a Toyota again, try calling finance, leave a m More

by Dptxwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Norman
Jul 20, 2015 -

Fred Haas Toyota World responded

We never like hearing this sort of feedback but appreciate your time in telling me about your experience. We always strive to provide positive car-buying experience for each of our customers, and I assure you what you went through are not the standards we set here at Fred Haas Toyota. With that being said, I'd like the opportunity to speak with you directly about your experience with our sales department. Please reach me at (281) 296-5308 at your earliest convenience. I hope to hear from you. Regards, Joe Salazar Customer Relations Manager

Jul 21, 2015 -

Dptxwalter responded

Your full of it !!!!! I talked to you, you said there was nothing you would do, it's all about selling vehicles, bottom line !!!!! The finance guy made that clear ( we will be #1 in sales) so maybe this helps one person, I hope so !!!!!!!!!!!!!

July 17, 2015

Five Star I had the best car buying experience ever!! My sale associate Miguel Diaz was honest and straight forward. He was so nice and honest. I love his atti More

by JLeveston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Heeth Jr.
Jul 17, 2015 -

Fred Haas Toyota World responded

Wow, thank you for the kind words about our dealership and for the five-star review! We hope to have the opportunity to work with you again here at Fred Haas Toyota World.

July 16, 2015

Great Sales man Robert Hutching was a joy to work with! He was suppose to be leaving at 5:00pm, but he stayed to help us with the purchase. More

by gloryusedhighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hutching
Jul 16, 2015 -

Fred Haas Toyota World responded

Thank you for the review! We are happy to stay open for our customers. We hope to do business with you again!

July 14, 2015

Professionalism Very Helpful Very Courteous Very Caring...They go above and beyond and answer every question that you have...They are very detailed and explain each a More

by happyhunting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydia Farias
Jul 14, 2015 -

Fred Haas Toyota World responded

Thank you for the great review! We're so glad to hear that our customer service went above and beyond your expectations and that you had a comprehensive car-buying experience. Thank you for being a valued customer here at Fred Haas Toyota!

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