Fred Haas Toyota World

Genuine customer care Being in the hospitality industry, I can spot people who actually care about the job they are doing and about the people they are doing it for. Bo and Being in the hospitality industry, I can spot people who actually care about the job they are doing and about the people they are doing it for. Bo and Tony are the epitome of hospitality professionals. They are my go to guys at Fred Haas. They listen and provoke conversation to see what we were looking for and what would be the most bang for our buck. They also kept in touch with us and made sure we were satisfied and happy. Devi was also amazing. I brought the car in with my baby and was fully expecting to be there for 2 hours. we were in and out in 45 minutes. I didn't feel like just a number. Everyone I have had contact with at Fred Haas has been amazing. They add a human factor that falls short from dare I say it "Honda". More

Excellent service Kudos to Sandra Olvera for outstanding service. She was friendly and very professional in executing her duties. She gave no hint of impatience or frus Kudos to Sandra Olvera for outstanding service. She was friendly and very professional in executing her duties. She gave no hint of impatience or frustration when she was dealing with my issues. Thank you Sandra! More

Excellent Customer Service Fred Haas Toyota World initiated contact after my Internet inquiry. They were very prompt in doing so. Mr. Lee Ta was my salesperson, and he offered m Fred Haas Toyota World initiated contact after my Internet inquiry. They were very prompt in doing so. Mr. Lee Ta was my salesperson, and he offered me a great price on the exact vehicle I wanted, plus a few bonus features! The financing portion was easy and very fair. Wes Downey processed my warranty, maintenance and financing. He, too, was very nice and efficient. With both Mr. Lee Ta and Mr. Wes Downey, my experience was exceptional. They were very busy on the day I purchased my car, but the dealership was run very well. I have never been in a busier dealership, and the whole process took less than two hours. I was very impressed with all aspects of my new car buying experience. More

purchase Very friendly and courteous staff. Made my buying experience a pleasant one. I would recommend this dealership to anyone looking to purchase a used Very friendly and courteous staff. Made my buying experience a pleasant one. I would recommend this dealership to anyone looking to purchase a used vehicle. More

Got a great deal on my Yaris! I appreciate the help I got from Lydia! She put me together with the car I needed, and got me the monthly payment I was hoping for! All done with no h I appreciate the help I got from Lydia! She put me together with the car I needed, and got me the monthly payment I was hoping for! All done with no haggling!!! More

Bought My Second Vehicle at This Dealer I bought my first vehicle from this dealer in 2009 March—a 2009 Toyota Yaris—after being referred to Ms. Lydia Farias from a family friend who worked I bought my first vehicle from this dealer in 2009 March—a 2009 Toyota Yaris—after being referred to Ms. Lydia Farias from a family friend who worked at a different Toyota dealership. That went well and I walked out with the new Yaris that night. The Yaris served me well despite being put through stress that I'd imagine no Yaris would be expected to be put through in the form of a commercial vehicle being flexibly driven at high speeds through dense city traffic and long rides every day by a relatively inexperienced driver previously used to low-traffic country roads. Fast forward six years, and I was in the market for a replacement vehicle and, this May, I bought another new vehicle at Fred Haas: a 2014 Toyota Prius v with the top-tier, Five trim. We called up Lydia before driving to the dealership using her old business card, which I had kept, and she said to come on in. She was the same nice person as before with the same familiar face as six years ago except for her hair color. I came in expecting to look at the top-tier of 2015 models, but, within moments, she walked us over to a car on the salesfloor which had, basically, everything I was looking for in a new commercial vehicle: * light paint color: combats the Texas heat * keyless locking/unlocking: a big boon when you're constantly getting in and out * leather-like seats: I didn't care much for cloth in the Yaris, which is hard to maintain * large wheels: these make it less likely your front-end will slam the road on steep roadways/driveways or roads with potholes * on-board navigation: this gives me a back-up GPS in case my phone fails me * other features I'm probably forgetting * features that weren't standard back in 2009, but which I believe are now such as cruise control, day-running headlamps for improved visibility, et cetera Since the 2015 and 2014 models are so similar, I took her up on her offer to, essentially, save some money and time. Plus she mentioned that the car was on sale. I mentioned some manufacturer deals, such as price discounts and zero APR, and she was able to get me those too despite some difficulty since my then-current credit rating didn't quite match a recent credit report—for still-unknown reasons. I was a bit put-out about the APR issues upon first hearing about them, but she persevered and in the end walked me through my options and got me the kind of deal I was looking for. Lydia and I went through a test drive which was smooth despite the significantly different driving behavior of the Prius v. The whole purchase process went fairly quickly despite my lack of preparedness in filling out the paperwork and the finance staffer—an Asian guy with a really short name and a really long name and whom I don't see listed on Dealer Rater's employee list—was able to answer all of my questions satisfactorily after I badgered him for detail after detail. (He deserves high marks too.) The longest part was waiting for the installation of a security device, which I wanted installed then and there so I wouldn't need to worry about it. They got that done while I was having some beef brisket down the street at Rudy's. Lastly, they gave me detailed tour of the car's functionality even after I suggested it wasn't needed. I'm actually glad they insisted (without seeming like it) because the vehicle was a lot more complicated than I thought. Some of the features were basically identical to the Yaris—such as cruise control—so that made things easier. Then I drove off the lot a happy camper. I've been driving the vehicle for roughly a month and it's been a good experience. I'd purchase from this dealer again as they're easy to deal with. They also have one of the nicer maintenance areas compared to other Toyota dealers in the area. (I've been to three Houston Toyota dealers' maintenance areas.) Another reason why I went to this dealer was that they also seemed to have the biggest selection of cars for a given model after comparing all of the Houston dealers, so there's a plus too for those looking for specific colors or trims. And that's that. More

Tundra purchase Anthony Truong was excellent! He easy to work with and helped us find the exact vehicle we wanted. I would definitely go back to Anthony for a vehicle Anthony Truong was excellent! He easy to work with and helped us find the exact vehicle we wanted. I would definitely go back to Anthony for a vehicle purchase. More

Purchase This is the second time I have purchased a vehicle from them. Always a pleasure. Excellent service after the sale as well. All in all very pleased. This is the second time I have purchased a vehicle from them. Always a pleasure. Excellent service after the sale as well. All in all very pleased. More

Great Service at Fred Haas Toyota World I had a great experience at Fred Haas Toyota World, my sales representative Mrs. Lydia Farias was outstanding, very helpful and super friendly. I reco I had a great experience at Fred Haas Toyota World, my sales representative Mrs. Lydia Farias was outstanding, very helpful and super friendly. I recommend anyone looking for a new vehicle to reach to her, with that said this professional sports announcer/ring announcer Loves his new Toyota Rav4! @voiceofhouston More

Always professional My third vehicle I purchased from this dealership. Every time I met by a professional sales representative who is determined to help the customer find My third vehicle I purchased from this dealership. Every time I met by a professional sales representative who is determined to help the customer find what they want. They always help you make sure you are getting the best deal. Thanks to Tony for his help. The first choice was not there but he led me with my other option. More