Fred Haas Toyota World

Review Great experience in speaking with Sam and Mauricio. These gentlemen are great at helping you find the right automobile for your needs and the right pr Great experience in speaking with Sam and Mauricio. These gentlemen are great at helping you find the right automobile for your needs and the right price. More

Fred Haas PreOwned Absolutely outstanding service; couldn't have asked for anything better, wonderful experience. They set the standard of what all dealerships should st Absolutely outstanding service; couldn't have asked for anything better, wonderful experience. They set the standard of what all dealerships should strive for! Great Job! More

Very Helpful and Attention to Details Leonard Dorsey was very help in purchasing a 2014 RAV4 for my daughter via the internet. Leonard did numerous searches for the exact vehicle that my d Leonard Dorsey was very help in purchasing a 2014 RAV4 for my daughter via the internet. Leonard did numerous searches for the exact vehicle that my daughter wanted in terms of colors and options. Leonard also provided several methods to finance this car and because it would be used in the Austin area, he explained about the options about servicing. After asking several questions about my daughter's 2005 RAV4 trade in, Leonard also helped us with a fair "blind" trade in value. Overall the buying experience was very pleasant with Leonard"s help and his extreme attention to all of the details involved. More

Great Job!!!! Thank you Sayed and Paul. Had the best salesman in the world. He was very knowledgeable and very easy to deal with. He was the best. His name is Sayed. Also, had the best f Had the best salesman in the world. He was very knowledgeable and very easy to deal with. He was the best. His name is Sayed. Also, had the best finance person in the world. His name was Paul Heeth, Jr. Thanks again to you both. Will lead anyone that I know that is in the market for a car to you. God bless. Best car buying experience ever. More

A fine experience When the car I had seen online was no longer available, Mrs Robin Nubani found me a vehicle that is equipped better than the one I wanted, and at a l When the car I had seen online was no longer available, Mrs Robin Nubani found me a vehicle that is equipped better than the one I wanted, and at a lower price! I'm thrilled with my new Prius! More

sales VAN WAS GREAT, HE IS A GREAT SALES MAN. I LOVED THAT HE WAS VERY PATIENT AND HE GAVE US EXACTLY WHAT WE WANTED.I WILL definitely refer him to all my f VAN WAS GREAT, HE IS A GREAT SALES MAN. I LOVED THAT HE WAS VERY PATIENT AND HE GAVE US EXACTLY WHAT WE WANTED.I WILL definitely refer him to all my friends and family members. More

Great experience Thanks Robin for a great car shopping experience, we enjoyed working with you. Finding the right car at the "right" price is not an easy task, both m Thanks Robin for a great car shopping experience, we enjoyed working with you. Finding the right car at the "right" price is not an easy task, both my wife and I agree however your approach, the Fred Haas Toyota World approach suited us best. More

Thank you ROBIN and Tim!!! We had a wonderful experience with Robin as our salesperson. She went through so much to insure we got what we wanted and we left being able to afford We had a wonderful experience with Robin as our salesperson. She went through so much to insure we got what we wanted and we left being able to afford what we were getting. NEVER did we feel pressured to buy anything. She was friendly, funny, a joy to work with, and you left feeling like you had a friend and someone you could count on. She also never left you hanging or unsure of how things stand. Sometimes although you don't want to know the truth you need to know the truth and Robin was honest and I valued that! Robin was a true delight and someone I would recommend to anyone. When I buy another car I will be going right back to Robin because she is just great and a good person in general. It was a pleasure being her customer! Tim in finance is fantastic too! I was dreading even the idea of heading to financing but Tim made it a breeze. You feel like you can ask questions with him and get an honest answer. He is funny and friendly and made you feel welcome and valued as a customer. He covered all of his bases which I appreciated. What he said was going to happen did, and that means a lot to me. I was lucky to encounter two great people at Fred Haas who didn't blow me off or make me feel like my time wasn't important! Highly recommend!! -Debra and Amber A. More

Great Experience Great customer service, excellent building, cars, and employees. I bought a brand new 2014 Toyota Corolla, the car was spotless and in great shape. Th Great customer service, excellent building, cars, and employees. I bought a brand new 2014 Toyota Corolla, the car was spotless and in great shape. The employees were very friendly with answers to many questions and catered to what you wanted in a vehicle. They got me my car in a very timely matter. I got a really great deal thanks to Anthony Truong. More

Simplicity was key! I enjoyed working with Jerry Kempinski at Fred Haas Toyota World. I was in the market for a 2014 Tundra and trying to shop as many dealerships as poss I enjoyed working with Jerry Kempinski at Fred Haas Toyota World. I was in the market for a 2014 Tundra and trying to shop as many dealerships as possible without driving all over Houston. Jerry's initial price beat the competition by a sizable margin so I scheduled a test drive. Before my test drive another dealership reached out to see if I was still shopping. I told other dealer the price Jerry quoted and they offered to beat it by a few hundred bucks and throw in floor mats. I decided the right thing to do would be to go to my scheduled test drive and see if Jerry would match. Upon arriving at Fred Haas, my vehicle was ready and I wasted no time in the lobby. In the heat of the moment it was clear Jerry was not happy about the situation and definitely seemed a little angry. I think FHTW strategy is to provide the best quotes and move as many vehicles as quickly as possible. Jerry could have been more understanding of my position and appreciative that I ultimately gave him the opportunity to match. This is the only reason for 4-star vs 5-star. Everything else from start to finish was excellent! I really appreciate the hard-working fast-pace associates at FHTW. I came in at 10am on a Sunday and was out by 12:30. Very upfront and honest dealership. No hidden fees or high pressure tactics. Thanks More