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Fred Haas Toyota World

Spring, TX

4.8
3,120 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,120 reviews

August 09, 2014

Fred Hass comes through again. I would like to thank Kelvin White for going the extra mile to help us get a great deal on a used car. His expertise was outstanding. More

by Shaymitch12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin White
Aug 11, 2014 -

Fred Haas Toyota World responded

At Fred Haas, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. It’s reassuring that Kelvin showed you his commitment to this. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com

August 09, 2014

Fred Haas Toyota World Is Awesome! I would highly recommend Fred Haas Toyota World and my salesman, Mauricio Coto. They carry a huge inventory of used vehicles and especially in the mi More

by leah.k.bradshaw.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Coto
Aug 11, 2014 -

Fred Haas Toyota World responded

Thanks Leah! We’re glad that Mauricio went out of his way to assist you and your son during your visit here. Our team works incredibly hard to exemplify the Fred Haas commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com

August 06, 2014

Great shopping experience! Anthony Truong helped me find a car that met my needs and was within my price range. There was no pressure, and no hassle. He was only concerned with More

by wmartins01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Truong
Aug 07, 2014 -

Fred Haas Toyota World responded

Hi and thank you for this great review! We're very happy that Anthony was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com

August 05, 2014

Very friendly and helpful staff! Everyone was very helpful and friendly! Burt especially, was very focused and helped me find exactly what I was looking for at a really good price. More

by amandaleal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Savage
Aug 05, 2014 -

Fred Haas Toyota World responded

Thanks for having the time to write this review! We're happy to read that Burt helped you find what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com

August 04, 2014

Great Service It was great to have Randy help me through the whole process. He is a really responsible and very reliable and knows how to treat his customers well. More

by Arjun Mukherjee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Sampson
Aug 04, 2014 -

Fred Haas Toyota World responded

Arjun, thank you for taking the time to write a review. We are thrilled you had such a great experience at Fred Haas Toyota World, especially with Randy. He is an asset to our team, and we will be sure to pass along the kind words to him. If you ever have any questions or concerns, please don't hesitate to contact us. We greatly appreciate your business and hope to see you again.

August 04, 2014

Best Car Buying Experience Van Lam was friendly, courteous, knowledgeable, gave me choices and was willing to negotiate. I was really just shopping, but Van and my son-in-law n More

by pykosar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer in Finance, Van Lam
Aug 07, 2014 -

Fred Haas Toyota World responded

Thank you for your feedback. We always enjoy hearing from our customers and are thrilled Van provided you with such a great sales experience. Thanks for your business, and we hope to have the opportunity to earn it again. Enjoy your new car!

August 01, 2014

Incredible!!!! OMG Lydia was incredible!!! This was the fastest, funnest experience ever. She stayed with me through the beginning all the way to the end, she was in More

by Smay323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike khaled, Lydia Farias
Aug 01, 2014 -

Fred Haas Toyota World responded

Thank you Steve for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Fred Haas and it’s great to hear of your business. Lydia and Mike are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com

August 01, 2014

Positive Car Shopping Experience Found a used Highlander online. Randy Sampson held it and had it ready to test drive. Randy answered all our questions, did not pressure us, was frie More

by 3992551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Montoya and Stivens Castro, Randy Sampson, Wes Brinkley
Aug 08, 2014 -

Fred Haas Toyota World responded

Thank you so much for taking the time to leave this great feedback! We're happy to that our team was able to satisfy your needs, and gave you the elite level of customer service that our customers have come to expect. Congratulations on the Highlander, and please do let us know if you need anything further! Best, Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com

August 01, 2014

Great Patience Started working with Jerry Kempenski earlier in the year as I started looking for a 2014 Tundra. Jerry was very professional, knowledgeable, and most More

by dprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2014 -

Fred Haas Toyota World responded

Jerry is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. Our knowledgeable sales team is patient and eager to assist. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com

July 31, 2014

Great Customer Care!!!!!! jerry was extremely timely and professional. He continuously worked with me to get the terms that were suitable for my situation. He was courteous, More

by sonynora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 01, 2014 -

Fred Haas Toyota World responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jerry is a great people person and he strives to create a positive buying experience for every customer. He and Jennifer will be very happy to hear that they were successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Thanks again! Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com

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