Fred Haas Toyota World

Persistence I met Jerry Kempenski through internet response to my search for a new 2014 Toyota Camry. I was not inclined to drive across town 30 miles to purchase I met Jerry Kempenski through internet response to my search for a new 2014 Toyota Camry. I was not inclined to drive across town 30 miles to purchase the car, when two other dealerships were within 15 minutes of my home. I felt either of those two dealers could find the car I wanted. But because Jerry was politely persistent - and insistent that he could show my why I should buy from Fred Haas Toyota World - I decided to give him a chance. By the time we met in person at the dealership, Jerry had already lined up the exact Camry I was looking for, had sent me the specs on the car, and the process had moved along easily enough to take a test-drive. I found Jerry to be quite pleasant, not pushy, informative and a good listener. He was comfortable to work with, and I was certain at that point that I wanted to let him handle the deal. After I left Haas - they did not have a Crème Brulee Camry to show me - I answered a solicitation from Joe Myers Toyota. The salesman there had wanted an opportunity to visit with me, so I agreed to it. He also wanted to close a deal - and it was a nice offer - that very night, on a Red or Silver Camry, and not the Crème Brulee I wanted. I told the rep that I would give him the courtesy of a callback once I knew what the price offer would be from Fred Haas. I felt it was certainly fair to myself to see how the purchase prices compared. But I knew all along that I favored Jerry and the complete shopping experience at Toyota World. Once Jerry found the car I wanted, with pricing that was comparable to Joe Myers, I had Jerry close the deal. Again, as a courtesy to Joe Myers, I called the salesman, told him of my decision, and he wished me Good Luck and hung up on me. So much for his sincere interest in me as a customer - and for listening to me about the car I really wanted. I was very pleased and happy to award the purchase to Jerry. He did the work and was thorough and certainly accommodating, and before he could say anything more to me, I told him not to worry about requesting a referral - I was gladly willing to do that anyway. A great guy! A beautiful facility! Just a wonderful shopping experience, and I hope to meet Mr. Haas personally to convey my sincere gratitude for having folks there who "do it right". The whole process came together so smoothly - it was Super! Thanks A Million, Jerry! And thanks to Newell and Mike for taking care of the closing details. You've found a customer for life! (Ken) More

Excellent Customer Service! Mike Kell was amazing sales person!! very pleased with his service and outstanding service! I would highly recommend mike to my friends so they can go Mike Kell was amazing sales person!! very pleased with his service and outstanding service! I would highly recommend mike to my friends so they can go and buy from him!!! AMAZING person to work with!!!!!!! More

Bo Sierra is the BEST!! I came in Sunday (June 21st) to purchase a Corolla. Bo made the process fast,fun, and enjoyable! He went above and beyond for sure, very polite and n I came in Sunday (June 21st) to purchase a Corolla. Bo made the process fast,fun, and enjoyable! He went above and beyond for sure, very polite and non-pushy! I will recommend him to everyone I know! Thanks again,Bo! :) More

Excellent Team Left very satisfied and I am very thankful that I chose to purchase at Fred haas Toyota!!! I purchased the gap plan with my truck and I feel great abo Left very satisfied and I am very thankful that I chose to purchase at Fred haas Toyota!!! I purchased the gap plan with my truck and I feel great about it! More

Friendly and Honest Lydia Farias is the Fleet Manager at this dealership. I have been coming in test driving used and new cars from Lydia for 15 yrs. Why she never just g Lydia Farias is the Fleet Manager at this dealership. I have been coming in test driving used and new cars from Lydia for 15 yrs. Why she never just gave up on me and told me to hit the door, I will never know. But she has always been friendly and honest EVERY time that I have come in. I have been a Honda person for years, but the Accord and Civic have been getting stiff and jittery in there ride lately.. Needless to say I was shopping for a replacement for my Civic. I went in to see Lydia, she found me a car from the Port of Houston, and it was at the dealership within a week. Lydia price matches from other dealers, and does not pressure you in any way. The car that I got was a 2014 Corolla S... The ride is great, great gas millage, great radio, great looks, great rear leg room, great climate controls, ect... If you are shopping for a Toyota, trust me, Lydia will make your experience a great one!!! Randy Z More

Excellent experience Mr. Lam is very friendly and helpful. We had a very good experience with him. He gave us very detail instructions about the car and paperworks. I hig Mr. Lam is very friendly and helpful. We had a very good experience with him. He gave us very detail instructions about the car and paperworks. I highly recommend him. More

Quick and Easy Car Buying at a Great Price Using TrueCar.com I found the three lowest price dealers around Houston and Fred Haas Toyota World offered the most competitive price for the car I wa Using TrueCar.com I found the three lowest price dealers around Houston and Fred Haas Toyota World offered the most competitive price for the car I was looking for. Jerry Kempenski contacted me by email and he had a car for me to test drive the next day and we agreed on a great price immediately after the test drive. Jerry is very nice and a pleasure to deal with. He and everyone else at Fred Haas Toyota World that I talked to in the process of taking delivery of my new car were great. This was the best new car buying experience I have ever had and I recommend Mr. Kempenski at Fred Haas Toyota World without reservation to anyone looking for a new Toyota. More

The Robert Hutchings Review We are in our late 50's and have purchased a total of 6 cars from Mr. Hutchings. He is without a doubt, the best car salesman I have ever worked with We are in our late 50's and have purchased a total of 6 cars from Mr. Hutchings. He is without a doubt, the best car salesman I have ever worked with and I estimate we have 2 or 3 more cars left in us. We will purchase them from Robert Hutchings no matter where he goes. His professionalism and outstanding follow-up are uncommon in this business. More

Great Dealership - Sales and Service Depts My first experience with Fred Haas Toyota World was in the service department and it was excellent--thank you Ann Austin! Shortly thereafter, I was i My first experience with Fred Haas Toyota World was in the service department and it was excellent--thank you Ann Austin! Shortly thereafter, I was in the market for a new vehicle and had a similar great experience. I inquired through their website and was contacted within the hour by Jerry Kempenski via email. I was also given a price quote for the vehicle I was interested in and two other options. Once I set up an appointment, the vehicle I was interested in was pulled up and ready for me to test drive. Once purchased, I appreciated the time Jerry took to go through the features and make sure I understood how everything worked. More

New Car Fred Haas was an excellent dealership to do business with. We worked with Mr. Lee-Loi Ta as our representative. He was very helpful and did not try Fred Haas was an excellent dealership to do business with. We worked with Mr. Lee-Loi Ta as our representative. He was very helpful and did not try to sell us a vehicle we didn't want. He also gave us an excellent price for our new car. All in all we were very satisfied with our car buying experience and would recommend Mr. Lee and Fred Haas to our family and friends. More