Fred Haas Toyota World

More then I expected Mr. Kelvin White helped me out about 2yrs ago He was very honest and wasn't just trying to get a sale he actually cared. Just based on how He treated Mr. Kelvin White helped me out about 2yrs ago He was very honest and wasn't just trying to get a sale he actually cared. Just based on how He treated me throughout the process I knew I would go back and refer others if I could. This time I'm speechless. I absolutely love my new car it's way more then I dreamed I would have and once again Mr. White took care of everything. I'm so satisfied!!! Please thank Mr. White again he really works hard for his customers. More

Do what they say Lee-Loi Ta and Leonard Bell were exceptional to work with. No hard sell; no reneged promises; and, when a complication arose which was outside of the Lee-Loi Ta and Leonard Bell were exceptional to work with. No hard sell; no reneged promises; and, when a complication arose which was outside of their control, they made things right as quickly as possible. I'll work with them for my next Toyota purchase and would highly recommend them to anyone. More

Me encanto el servicio de la Sra Gloria. Es la primera vez que visitamos Toyota y hemos quedado muy contentos con el servicio y la atención de la señorita Gloria, es muy atenta, servicial, Es la primera vez que visitamos Toyota y hemos quedado muy contentos con el servicio y la atención de la señorita Gloria, es muy atenta, servicial, súper elegante y conversadora, segura de su trabajo y sabe llegar al cliente, realmente cuando terminas de hablar con ella quedas muy complacido, yo recomiendo su servicio los felicito tiene una excelente persona en Gloria. Me encanto su servicio mi esposo y yo quedamos muy satisfechos. More

Best dealer I ever had She was very nice very helpful and I felt like she was my friend not a sales person she was also very patient I love how she help me get what I reall She was very nice very helpful and I felt like she was my friend not a sales person she was also very patient I love how she help me get what I really wanted she is best car dealer I ever had More

Excellent I couldn't have asked for a better Sales Associate ( Van Lam). He was very attentive to my husband and I and his knowledge of the Highlander we looke I couldn't have asked for a better Sales Associate ( Van Lam). He was very attentive to my husband and I and his knowledge of the Highlander we looked at and bought was outstanding. I would recommend Fred Haas dealership and would also tell my friends and family to ask for Van Lam. More

Persistence I met Jerry Kempenski through internet response to my search for a new 2014 Toyota Camry. I was not inclined to drive across town 30 miles to purchase I met Jerry Kempenski through internet response to my search for a new 2014 Toyota Camry. I was not inclined to drive across town 30 miles to purchase the car, when two other dealerships were within 15 minutes of my home. I felt either of those two dealers could find the car I wanted. But because Jerry was politely persistent - and insistent that he could show my why I should buy from Fred Haas Toyota World - I decided to give him a chance. By the time we met in person at the dealership, Jerry had already lined up the exact Camry I was looking for, had sent me the specs on the car, and the process had moved along easily enough to take a test-drive. I found Jerry to be quite pleasant, not pushy, informative and a good listener. He was comfortable to work with, and I was certain at that point that I wanted to let him handle the deal. After I left Haas - they did not have a Crème Brulee Camry to show me - I answered a solicitation from Joe Myers Toyota. The salesman there had wanted an opportunity to visit with me, so I agreed to it. He also wanted to close a deal - and it was a nice offer - that very night, on a Red or Silver Camry, and not the Crème Brulee I wanted. I told the rep that I would give him the courtesy of a callback once I knew what the price offer would be from Fred Haas. I felt it was certainly fair to myself to see how the purchase prices compared. But I knew all along that I favored Jerry and the complete shopping experience at Toyota World. Once Jerry found the car I wanted, with pricing that was comparable to Joe Myers, I had Jerry close the deal. Again, as a courtesy to Joe Myers, I called the salesman, told him of my decision, and he wished me Good Luck and hung up on me. So much for his sincere interest in me as a customer - and for listening to me about the car I really wanted. I was very pleased and happy to award the purchase to Jerry. He did the work and was thorough and certainly accommodating, and before he could say anything more to me, I told him not to worry about requesting a referral - I was gladly willing to do that anyway. A great guy! A beautiful facility! Just a wonderful shopping experience, and I hope to meet Mr. Haas personally to convey my sincere gratitude for having folks there who "do it right". The whole process came together so smoothly - it was Super! Thanks A Million, Jerry! And thanks to Newell and Mike for taking care of the closing details. You've found a customer for life! (Ken) More

Excellent Customer Service! Mike Kell was amazing sales person!! very pleased with his service and outstanding service! I would highly recommend mike to my friends so they can go Mike Kell was amazing sales person!! very pleased with his service and outstanding service! I would highly recommend mike to my friends so they can go and buy from him!!! AMAZING person to work with!!!!!!! More

Bo Sierra is the BEST!! I came in Sunday (June 21st) to purchase a Corolla. Bo made the process fast,fun, and enjoyable! He went above and beyond for sure, very polite and n I came in Sunday (June 21st) to purchase a Corolla. Bo made the process fast,fun, and enjoyable! He went above and beyond for sure, very polite and non-pushy! I will recommend him to everyone I know! Thanks again,Bo! :) More

Friendly and Honest Lydia Farias is the Fleet Manager at this dealership. I have been coming in test driving used and new cars from Lydia for 15 yrs. Why she never just g Lydia Farias is the Fleet Manager at this dealership. I have been coming in test driving used and new cars from Lydia for 15 yrs. Why she never just gave up on me and told me to hit the door, I will never know. But she has always been friendly and honest EVERY time that I have come in. I have been a Honda person for years, but the Accord and Civic have been getting stiff and jittery in there ride lately.. Needless to say I was shopping for a replacement for my Civic. I went in to see Lydia, she found me a car from the Port of Houston, and it was at the dealership within a week. Lydia price matches from other dealers, and does not pressure you in any way. The car that I got was a 2014 Corolla S... The ride is great, great gas millage, great radio, great looks, great rear leg room, great climate controls, ect... If you are shopping for a Toyota, trust me, Lydia will make your experience a great one!!! Randy Z More

Excellent experience Mr. Lam is very friendly and helpful. We had a very good experience with him. He gave us very detail instructions about the car and paperworks. I hig Mr. Lam is very friendly and helpful. We had a very good experience with him. He gave us very detail instructions about the car and paperworks. I highly recommend him. More