
Fred Haas Toyota World
Spring, TX
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they charged me over $600 for nothing It's been years ago but it stills bother me to think about it. It was near closing time, I took my truck in for new brakes I was sitting waiting as I It's been years ago but it stills bother me to think about it. It was near closing time, I took my truck in for new brakes I was sitting waiting as I saw John walk over to where the workers were by my truck and then he walk back and charge me $648. I was right there where I could see my truck and never saw them lift my truck. so I drove home and my truck was still making squeaky brake noise. I took my tires off and looked and found out I still had THE old brake pads. I called him up to complaint and he informed me to bring it back. I didn't take it in because I was traveling too much for my job for months at a time so I never got to take it back. It hurts me to know that they have people like this working there. I'm writing this review to let management know so that it won’t happen to other costumers. I will never trust Fred Haas Toyota again and I've been advising everyone I meet to be aware of Fred Hass Service department. Sincerely, Ernesto Trevino p.s. this was a new truck that I had bought from them a few years earlier. I don't remember John's last name More
Lydia Farias is such a great Saleman. Lydia went beyond the call of duty by looking for two days trying to find the Toyota that we were looking for. We had a 2012 Tundra we purchased thru Lydia went beyond the call of duty by looking for two days trying to find the Toyota that we were looking for. We had a 2012 Tundra we purchased thru Lydia which my husband loved, but because I couldn't climb in the truck easily he contacted Lydia and asked for her assistance to find one that would fix my problem which she did. She has sold us 4 different Toyotas and has been such a blessing. She is one of the kindest and most considered person. She explains everything real clear and easy to understand. My husband and I think the world of her and appreciates how she has handled us. More
Very friendly Mr. Lam was very friendly, outgoing, and helpful for looking for a right car and budget plan. I give thumbs up and suggest you see him if you need an Mr. Lam was very friendly, outgoing, and helpful for looking for a right car and budget plan. I give thumbs up and suggest you see him if you need any type of assistance or information of a Toyota car or a Scion one. More
YESSSSS After months of searching and debating, I FINALLY got a new (barely used) Armada, thanks to Fred Haas Toyota World! Jerry was great to get the ball ro After months of searching and debating, I FINALLY got a new (barely used) Armada, thanks to Fred Haas Toyota World! Jerry was great to get the ball rolling. Leonard took care of my used car inquiry. Wes worked his magic and shocked the BLEEP out of me with financing -- much lower than what I guaged!! Then Paul finalized it all! Everyone had a great, fun attitude! I could not be more pleased! Many thanks to you all!!!... your pies will arrive soon! =-D More
Excellent car buying experience! I spoke with Rusty Freele on the phone at Fred Haas Toyota world and we talked in detail about the car and price and told him if my wife liked the car I spoke with Rusty Freele on the phone at Fred Haas Toyota world and we talked in detail about the car and price and told him if my wife liked the car we would drive 170 miles to see it.On Sunday morning we made the trip and test drove the vehicle and it was everything Rusty had said.I told him if the price was what we had talked about on the phone we would take the car.A few minutes later he came back and we had a deal.The dealer ship was very clean and everyone was busy with a purpose of helping the customer.I met with Albert Castro the finance manager and he explained all the options even if we had are own financing.I only have good things to say about this company and the way they handled this car buying experience so great job guys! More
Cash Purchase of Used Vehicle I already own a 2007 Toyota Highlander. Connie Estes, the Service Manager has been excellent in Servicing my SUV, so when I decided to purchase anot I already own a 2007 Toyota Highlander. Connie Estes, the Service Manager has been excellent in Servicing my SUV, so when I decided to purchase another vehicle cash, I asked Connie to refer me to the very best used car salesperson who was not too Pushy. Mr. Robert Hutching was very patient and kind in assisting me and my sister in selecting a Vehicle we could afford at a cash price. We were happy with the car and price. Thanks. More
Excellent Service at Fred Haas Toyota World in Spring, Tx I went to Fred Haas Toyota World in Spring, Tx to buy a new car and was helped by Joe Salazar. The experience was excellent from beginning to end. J I went to Fred Haas Toyota World in Spring, Tx to buy a new car and was helped by Joe Salazar. The experience was excellent from beginning to end. Joe Salazar greeted us and was very friendly and polite from the beginning. He never made me fill pressured at any point and was very knowledgeable about the cars and what kind of features a car had or didn't have. He understood my price range and was beyond helpful in finding the right car for me. He was always available to answer my questions in person and over the phone. I strongly recommend for anyone to do business with Fred Haas Toyota World in Spring, Tx and when you get there, ask for Joe Salazar and you will have a wonderful, stress-free experience. More
Robert Hutching is who you want to see. Walked the lot after closing Thursday and saw the truck I eventually purchased. Went back Friday AM and just happened to be directed to Robert. He w Walked the lot after closing Thursday and saw the truck I eventually purchased. Went back Friday AM and just happened to be directed to Robert. He was friendly, listened, answered my questions, offered suggestions and fulfilled his role in this exercise while keeping me mentally at ease. (I did not have a good mindset about automobile dealers!) He sold me the truck by helping me understand that it was what I was looking for and a quality product. Not by talking me into it. That last statement in a huge plus for me. Robert's technical knowledge is good and people skills are even better. Another significant factor in my decision to purchase this truck was Robert explaining the Toyota Certified Used Vehicle program. Pricing? It was a fair price. I don't think they got rich on me but I didn't get to them either. Overall, buying this truck was a positive experience and I will be an advocate for Fred Haas Toyota World AND Robert Hutching. More
2014 camry purchase This is my families 3rd car purchase from Fred Haas, Wes Brinkley make the car buying experiance wonderful. He always looks out for the customer to ge This is my families 3rd car purchase from Fred Haas, Wes Brinkley make the car buying experiance wonderful. He always looks out for the customer to get the best deal. When people ask where I get mey cars I would send them to Fred Haas and to Wes. Hamed was a great salesman , he made sure we got the best deal possible and made our wait minimal. Paperwork was complete, car cleaned and ready to go. All we had to do is come in and sign More
good service Tony and Billy both did a good job for us. Appreciated the quality of work from the Service Dept too. Much better than the 249 location. Tony and Billy both did a good job for us. Appreciated the quality of work from the Service Dept too. Much better than the 249 location. More