
Fred Haas Toyota World
Spring, TX
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Van Lam - Salesman Met Van Lam a year ago when i was considering a Toyota Tundra. I appreciated his easy nature at that time, but 2013 model was not exactly what I was Met Van Lam a year ago when i was considering a Toyota Tundra. I appreciated his easy nature at that time, but 2013 model was not exactly what I was looking for. Decided to wait until 2014's came out then went and saw them and determined it was indeed the one I needed to buy. Called back and asked if Van was still there and he was. Deal took less than an hour to complete. Great experience. More
Joe Salazar Helped Us Purchase Our New 4Runner! Joe Salazar was the BEST salesman we could've used to help us purchase our brand new 4Runner. He is extremely knowledgeable, kind and patient, and he Joe Salazar was the BEST salesman we could've used to help us purchase our brand new 4Runner. He is extremely knowledgeable, kind and patient, and he truly cares about his customers satisfaction. The entire process of purchasing the vehicle was painless, which we absolutely loved. Once the vehicle was detailed and ready to be driven home, Joe took to the time to help explain how to connect our phones to the Bluetooth system in the vehicle and how all the other gadgets and electronics worked in the vehicle. He even inspected the vehicle to make sure it was properly detailed and cleaned to our satisfaction. He is such an asset to Fred Haas Toyota World, and he is the type of employee that will continue to bring business and prosper. Thank you Joe for your GREAT customer service!!! More
Great Car Purchase Experience I generally hate car shopping, especially the hassling portion of it. Lee was able to offer a terrific price and the process of acquisition and financ I generally hate car shopping, especially the hassling portion of it. Lee was able to offer a terrific price and the process of acquisition and financing was painless. More
Best used car salesman experience I never do reviews ... too busy. But in this case I felt the need to. I had a great experience with this dealership but even more so with our salesm I never do reviews ... too busy. But in this case I felt the need to. I had a great experience with this dealership but even more so with our salesman, Robert "Hutch" Hutching. He was very helpful and responsive from the beginning to the end. I live in Austin, and the dealership is in Houston. I found a car online I was interested in, contacted the dealership, and had the pleasure to meet Robert. He was very professional throughout and very helpful and took several extra steps for us to help us. I chose to take a bus to Houston to get this car (check out Megabus ... it was awesome), and Robert met me at the bus dropoff, which was about 20-25 minutes away from the dealership, in the beautiful Avalon I was interested seeing. Nice touch. Gave me lots of time to check out the interior while he drove us to the dealership. It was in as good of shape as he described over the phone, and I was very pleased. Turned out the car only came with one keyless FOB, and we needed two, and he was able to talk to his manager and get us another, and that was after I had purchased the car and was already back in Austin. Anyway, he made this a smooth and very pleasurable purchase. I would recommend him and his dealership any day. More
GREAT!!!! Service was fast and on point. I drove up and Mr. Truong was right there to greet me, VERY PROFESSIONAL, and there was no problems or trouble. He got Service was fast and on point. I drove up and Mr. Truong was right there to greet me, VERY PROFESSIONAL, and there was no problems or trouble. He got me the car I wanted and fits me. He is totally awesome TOTALLY AWESOME. PLEASE KEEP UP THE GOOD WORK. Anyone I know needing a vehicle >> I WILL REFER THEM TO HIM. More
Great experience We had a great experience with Fred Haas Toyota. We requested a quote over the internet. Jerry then contacted us to see if he could help. We arranged We had a great experience with Fred Haas Toyota. We requested a quote over the internet. Jerry then contacted us to see if he could help. We arranged to meet him, and he greeted us as soon as we arrived. The whole time we were treated fairly and respectfully. We would definitely visit Fred Haas Toyota and Jerry again. More
Sales and Finance and Delivery This is my second purchase from Fred Haas Toyota World in Spring TX. Leonard Bell,Delivery Manager, and Alex Saavedra, Finance Manager, are the ones This is my second purchase from Fred Haas Toyota World in Spring TX. Leonard Bell,Delivery Manager, and Alex Saavedra, Finance Manager, are the ones I worked with on the previous deal and will continue to go to them all the time. Quick, Reliable, Honest and get you in and out as quick as possible. Lee-Loi Ta was my salesman this time and got me exactly what i wanted. I will recommend these guys to anyone interested in a new vehicle. More
Great Buying Experience on a new 2014 Toyota Avalon I went to Fred Haas Toyota and test drove the Camry XLE and the Avalon XLE. The Avalon was the better choice for me as it had a softer, smoother ride I went to Fred Haas Toyota and test drove the Camry XLE and the Avalon XLE. The Avalon was the better choice for me as it had a softer, smoother ride. None of the Avalons at the front of the dealership had the color combination I wanted. My salesman, Bob Ruby, told me there may be more on a back lot and he quickly searched his inventory and found one that was first choice on both exterior and interior color. I told Bob I was ready to buy if they would meet my price and I offered a number. Bob came back quickly and said my offer had been accepted. Bob was very professional and knew his product line and my purchase was completely hassle free. I have taken 4 other friends to this dealer and will continue to do so based on their commitment to customer satisfaction. Mr. Newell Peck, in the Finance Office, was also great to work with and helped me with the financing process. More
Make Ready Sales, negotiation and Financing was very smooth. I like the way there was no Finance manager visible and pushing. Finance did a great job looking f Sales, negotiation and Financing was very smooth. I like the way there was no Finance manager visible and pushing. Finance did a great job looking for best financing. Realize Saturday is busy but the Make Ready was below what it should have been. I finished the job when I got home. Miguel saw job and was not happy with it and made comments also. He going to run I t back through but I needed to get on my way. Miguel suggested I could bring it back in at my convenience but it was easier to just finish it myself. Very happy with the vehicle purchase experience. Jim Lang More
Jerry Kempenski Jerry Kempenki worked with my entire family on our Toyota car buying process. All the vehicles that our family has owned were and are Toyota. He helpe Jerry Kempenki worked with my entire family on our Toyota car buying process. All the vehicles that our family has owned were and are Toyota. He helped us get another one added. Not only is it important for agents to understand customer service, they have to live it, Jerry not only made me feel at home. He worked to earn my trust and came up with what was best for my family and price. I am proud of my new toyota car buying experience, but most importantly proud of the agent who made it all happen. Great training Fred Haas! More