
Fred Haas Toyota World
Spring, TX
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Ms. Robin Nubani got me the nicest Highlander at Fred Haas! Robin is a great salesperson. She is amicable and focuses on her customer needs. She listens and pays attention and above all she always goes the extr Robin is a great salesperson. She is amicable and focuses on her customer needs. She listens and pays attention and above all she always goes the extra mile to do it right. She was by far the nicest person I met at the dealership. Her attention is so good she makes you feel like a friend and family. More
Great service Give him a raise. He had excellent customer service and was very patient. The man in finance that helped us was just as excellent as well. Give him a raise. He had excellent customer service and was very patient. The man in finance that helped us was just as excellent as well. More
Great service as always! My experience for routine/recall service was friendly. I was told ahead of time of the 3 hour time needed for the services when I made the appointment My experience for routine/recall service was friendly. I was told ahead of time of the 3 hour time needed for the services when I made the appointment. When I went in Mr. Baker offered for me to use the complimentary shuttle service if I had a ride back. I chose to wait. There are several conveniences to wait including private business rooms equipped with phone and plugs, play area for children, waiting room with TV and a pleathera of magazines, table and chairs area with vending machines, napkins, coffee, microwave (sometimes I bring in my own food to warm while I wait). There is also complimentary coffee and soda at a bar of sorts. I bring a book or work materials and can always find a comfortable spot to wait. I also choose the complimentary car wash. When my car is ready, it iis sometimes driven out to me or parked very conviently. I own a 2013 Prius. I did not see instructions in the manual or the dvd as to how to program fuel costs so that I could track fuel costs/usage. On a previous visit, Keven Baker programed my car with the average amount I spend per gallon and I've been enjoying this feature ever since. I truly see how efficient this car is on gas. All in all I am very pleased with all 4 Toyota purchases at this dealership and the service for all vehicles. Signed, A very happy Fred Haas Toyota World customer! More
Excellent customer service! I just put purchased a 2014 Toyota Corolla from Fred Haas Toyota World and I could not be happier with my experience. I am a young adult and usually h I just put purchased a 2014 Toyota Corolla from Fred Haas Toyota World and I could not be happier with my experience. I am a young adult and usually have my father with me when making this kind of decision/purchase. I was worried that by going alone someone might take advantage of the fact that I'm not a car expert or experienced in negotiating. But my father was out of town and my mother had to work so I went in alone. I already had a deal worked out with Internet Sales Manager Jimmy Nguyen through email and phone on the price of the car that I wanted and was pre-approved for my loan through another company with an interest rate of 4.75%. Jimmy was extremely nice when I got to the dealership and had my car freshly cleaned with a full tank of gas, ready to go. He never once tried to confuse me or change the deal, but he did ask if I'd be willing to finance through toyota if they could get me a better interest rate. Then I moved on to Finace Manager Newell Peck who helped me to to get financing through toyota at 0% interest! He was very kind and thoroughly explained all my different options for financing and warranties. He didn't even seem irritated that it took me a few phone calls and a bit of time to make a decion on everything. I really appreciate the time he took to explain everything to me and the savings I am going to get by financing through Toyota. Every person that I came across was extremely helpful and kind. I drove all the way there from Pearland because of a great deal they offered me and found them to not only be giving me a much better deal financially, but the staff was also much more knowledgeable and friendly than a previous dealership I had gone to that was closer to home. I would highly recommend this dealer to anyone looking for a new car! More
Purchase of Pre-Owned Car on 3/16/14 Purchased a pre-owned car for my daughter on 3/16/14. Bo and Durrani treated me like family and service was great. Thanks Dan Purchased a pre-owned car for my daughter on 3/16/14. Bo and Durrani treated me like family and service was great. Thanks Dan More
Top notch customer service!!! Mr. Rawls thank you so much for all of your help with our recent car purchase. As usual you went above and beyond our expectations when it came to sea Mr. Rawls thank you so much for all of your help with our recent car purchase. As usual you went above and beyond our expectations when it came to sealing the deal! Our family has purchased a total of 5 vehicles from your dealership (you as our sales person) and we will continue to come to you as long as you are around! We appreciate your undivided attention and your special attention to details when it came to specifications we were looking for in our next vehicle. We cannot thank you enough for your tireless efforts to get our deal done! Fred Haas is definitely fortunate to have employees like you representing them! More
best experience ever. Our first time in fred hass toyota world. My family and i were looking for a used car. Because we wanted to pay less monthly payments. Rene reyes help Our first time in fred hass toyota world. My family and i were looking for a used car. Because we wanted to pay less monthly payments. Rene reyes help us out with everithing. Doing a quick research he realize a used car wouldnt be a good idea for us, plus it was gona be expensive payments. So he found us a brand new 2014 camry se 0%apr for like 6 years. And the payments would whole lot less than what we were paying before.. we were really happy with rene reyes we shared laughs and experiences while shopping our brand new car. He made everithing so simple yet he explained every detail of the car. Making sure we were very pleased. My family and i highly recommend Rene Reyes to help you with your next vehicle purchase at fred hass toyota world. Excellent we felt like he was part of our family. He treated us with respect and kindness, he wants the best for the customers no matter what it takes he will do anithing that he can to help you with your new or used car purchase. Thank you soo much. More
This was the second car I bought from Fred Haas, and the first new one. I had done a lot of research on the vehicle so I was very happy when I did ask questions Anthony was well informed as well. The firs first new one. I had done a lot of research on the vehicle so I was very happy when I did ask questions Anthony was well informed as well. The first time in I was still unsure if I wanted to buy a new car, and did not look the part either. Anthony was so courteous and helpful, not pushy or demanding, two days later I went back with a 90% probability I was going to buy. I made some hard offers and Anthony and his manager made it happen. In less than 2 hours I was driving out in a 2014 Scion and I am VERY happy. Would highly recommend both the dealership and Anthony. More
Fred Haas Toyota World, an excellent Dealer.. You will not have any concern or worry when coming to Syed Ali to buy a Toyota. He is a real customer service professional and willing to go extra mil You will not have any concern or worry when coming to Syed Ali to buy a Toyota. He is a real customer service professional and willing to go extra mile to ensure customer having the optimal satisfaction. More