Fred Haas Toyota World

Best used car salesman experience I never do reviews ... too busy. But in this case I felt the need to. I had a great experience with this dealership but even more so with our salesm I never do reviews ... too busy. But in this case I felt the need to. I had a great experience with this dealership but even more so with our salesman, Robert "Hutch" Hutching. He was very helpful and responsive from the beginning to the end. I live in Austin, and the dealership is in Houston. I found a car online I was interested in, contacted the dealership, and had the pleasure to meet Robert. He was very professional throughout and very helpful and took several extra steps for us to help us. I chose to take a bus to Houston to get this car (check out Megabus ... it was awesome), and Robert met me at the bus dropoff, which was about 20-25 minutes away from the dealership, in the beautiful Avalon I was interested seeing. Nice touch. Gave me lots of time to check out the interior while he drove us to the dealership. It was in as good of shape as he described over the phone, and I was very pleased. Turned out the car only came with one keyless FOB, and we needed two, and he was able to talk to his manager and get us another, and that was after I had purchased the car and was already back in Austin. Anyway, he made this a smooth and very pleasurable purchase. I would recommend him and his dealership any day. More

GREAT!!!! Service was fast and on point. I drove up and Mr. Truong was right there to greet me, VERY PROFESSIONAL, and there was no problems or trouble. He got Service was fast and on point. I drove up and Mr. Truong was right there to greet me, VERY PROFESSIONAL, and there was no problems or trouble. He got me the car I wanted and fits me. He is totally awesome TOTALLY AWESOME. PLEASE KEEP UP THE GOOD WORK. Anyone I know needing a vehicle >> I WILL REFER THEM TO HIM. More

Great experience We had a great experience with Fred Haas Toyota. We requested a quote over the internet. Jerry then contacted us to see if he could help. We arranged We had a great experience with Fred Haas Toyota. We requested a quote over the internet. Jerry then contacted us to see if he could help. We arranged to meet him, and he greeted us as soon as we arrived. The whole time we were treated fairly and respectfully. We would definitely visit Fred Haas Toyota and Jerry again. More

Sales and Finance and Delivery This is my second purchase from Fred Haas Toyota World in Spring TX. Leonard Bell,Delivery Manager, and Alex Saavedra, Finance Manager, are the ones This is my second purchase from Fred Haas Toyota World in Spring TX. Leonard Bell,Delivery Manager, and Alex Saavedra, Finance Manager, are the ones I worked with on the previous deal and will continue to go to them all the time. Quick, Reliable, Honest and get you in and out as quick as possible. Lee-Loi Ta was my salesman this time and got me exactly what i wanted. I will recommend these guys to anyone interested in a new vehicle. More

Great Buying Experience on a new 2014 Toyota Avalon I went to Fred Haas Toyota and test drove the Camry XLE and the Avalon XLE. The Avalon was the better choice for me as it had a softer, smoother ride I went to Fred Haas Toyota and test drove the Camry XLE and the Avalon XLE. The Avalon was the better choice for me as it had a softer, smoother ride. None of the Avalons at the front of the dealership had the color combination I wanted. My salesman, Bob Ruby, told me there may be more on a back lot and he quickly searched his inventory and found one that was first choice on both exterior and interior color. I told Bob I was ready to buy if they would meet my price and I offered a number. Bob came back quickly and said my offer had been accepted. Bob was very professional and knew his product line and my purchase was completely hassle free. I have taken 4 other friends to this dealer and will continue to do so based on their commitment to customer satisfaction. Mr. Newell Peck, in the Finance Office, was also great to work with and helped me with the financing process. More

Jerry Kempenski Jerry Kempenki worked with my entire family on our Toyota car buying process. All the vehicles that our family has owned were and are Toyota. He helpe Jerry Kempenki worked with my entire family on our Toyota car buying process. All the vehicles that our family has owned were and are Toyota. He helped us get another one added. Not only is it important for agents to understand customer service, they have to live it, Jerry not only made me feel at home. He worked to earn my trust and came up with what was best for my family and price. I am proud of my new toyota car buying experience, but most importantly proud of the agent who made it all happen. Great training Fred Haas! More

Ms. Robin Nubani got me the nicest Highlander at Fred Haas! Robin is a great salesperson. She is amicable and focuses on her customer needs. She listens and pays attention and above all she always goes the extr Robin is a great salesperson. She is amicable and focuses on her customer needs. She listens and pays attention and above all she always goes the extra mile to do it right. She was by far the nicest person I met at the dealership. Her attention is so good she makes you feel like a friend and family. More

Great service Give him a raise. He had excellent customer service and was very patient. The man in finance that helped us was just as excellent as well. Give him a raise. He had excellent customer service and was very patient. The man in finance that helped us was just as excellent as well. More

Great service as always! My experience for routine/recall service was friendly. I was told ahead of time of the 3 hour time needed for the services when I made the appointment My experience for routine/recall service was friendly. I was told ahead of time of the 3 hour time needed for the services when I made the appointment. When I went in Mr. Baker offered for me to use the complimentary shuttle service if I had a ride back. I chose to wait. There are several conveniences to wait including private business rooms equipped with phone and plugs, play area for children, waiting room with TV and a pleathera of magazines, table and chairs area with vending machines, napkins, coffee, microwave (sometimes I bring in my own food to warm while I wait). There is also complimentary coffee and soda at a bar of sorts. I bring a book or work materials and can always find a comfortable spot to wait. I also choose the complimentary car wash. When my car is ready, it iis sometimes driven out to me or parked very conviently. I own a 2013 Prius. I did not see instructions in the manual or the dvd as to how to program fuel costs so that I could track fuel costs/usage. On a previous visit, Keven Baker programed my car with the average amount I spend per gallon and I've been enjoying this feature ever since. I truly see how efficient this car is on gas. All in all I am very pleased with all 4 Toyota purchases at this dealership and the service for all vehicles. Signed, A very happy Fred Haas Toyota World customer! More