
Fred Haas Toyota World
Spring, TX
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I am a fan of Toyota but I dont know if i got the only bad unit that toyota built or the pre delivery inspection system was only just about putting some marks on the piece of paper. i thought buying new c bad unit that toyota built or the pre delivery inspection system was only just about putting some marks on the piece of paper. i thought buying new car will give me a few worry free years but it doesnt look like it. i will make only 3 points here 1. I was back in the dealership the same day with a big scratch on the hood that was never fixed. They never bothered to replace the car. I should have left the car there but I thought its just a scratch 2.They forgot to put in the rock guards which I discovered in the trunk. 3. It was the first time I sat in the latest generation camry and didnt know much about the interior of the car, I saw another car that my cousin bought and came to know that my roofliner is all cut out from front and back. or it was a bad unit from the beginning. they replaced it but now the roof rattles like a mess. i dont know if i should blame myself to go 40 miles away in hopes of getting a better experience or blame the dealerships unprofessionalism Its dont know what big of a mess its going to be once my car is over 3 years old. seriously disappointed!! More
The customer service that we received was excellent. I have been purchasing cars and trucks for over 25 years and I have to say that Bo Sierra is one of the best salesman that I have ever come across. He have been purchasing cars and trucks for over 25 years and I have to say that Bo Sierra is one of the best salesman that I have ever come across. He was very polite and excellent in explaining Toyota products to the fullest. I would recommend Fred Haas Toyota to anybody that want to experience an environment of customer service that is unheard of in todays car buying market. Thanks Bo, Kelvin & Mable Motte More
I did most of the work online which allowed me to do it at my convenience. My salesperson, Jerry Kempenski was exceptional. The entire process was quick, professional and friendly. at my convenience. My salesperson, Jerry Kempenski was exceptional. The entire process was quick, professional and friendly. More
We didn't have anything against the salesman, but there were a few things that the dealership in general could work on to satisfy a customer. It started with our vehicle being considered "certified," there were a few things that the dealership in general could work on to satisfy a customer. It started with our vehicle being considered "certified," but when we got in the finance location it was noticed that it was a month past due to be considered in using the "certified" financing. The finance consultant was able to give us something since we had good credit, but to us it was false advertising. Next, we were welcomed with only having one key to the vehicle AS we were signing the paperwork. We were told that Toyota would not make any money if they just gave out keys. As long as we have purchased vehicles we have ALWAYS been given two sets of keys. I didn't realize that Toyota would go bankrupt over a $70 programmable key. If fact, I think that this should have already been taken care of before it was even was put out on the lot. I would like to say that we would recommend this location to future customers, but I am not sure that I would have the will to do it at this time. More
I purchased 2 vehicles with the guidance of Robert Hutching and I am totally satisfied. He is an honest person working to please the customer! Hutching and I am totally satisfied. He is an honest person working to please the customer! More
I was in the market for a used Toyota Camry with low mileage and a newer model as I had a 2005 Camry, purchased new, from Jimmy Nguy at Fred Haas Toyota. I called Jimmy and told him my requirements and mileage and a newer model as I had a 2005 Camry, purchased new, from Jimmy Nguy at Fred Haas Toyota. I called Jimmy and told him my requirements and he immediately looked thru his inventory and said he had the ideal car for me. He showed me the 2011 Toyota Camry, Sandy Beige Metallic color with low mileage of 45,000 and one owner. My 2005 had 99,000 miles on it. Jimmy had me test drive the Camry and then offered me a very reasonable and fair deal with the trade in of the 2005 Camry. I have purchased 4 vehicles from Jimmy Nguy. I call for him because he is very competent and chooses to please his customers. Everyone at Fred Haas was very friendly, customer service is the best and I had another great experience purchasing another vehicle. I will always keep Fred Haas as my dealership for any vehicle purchases in the future and ask for Jimmy Nguy to be my sales representative as he is the best. Evelyn Welborn Cherry 1-15-14 More
Anthony and his manager was great to work with. They made sure my long ride from Webster, TX was worthwhile. I recommend anyone who likes Toyota to go see those guys there. They will make something happen fo sure my long ride from Webster, TX was worthwhile. I recommend anyone who likes Toyota to go see those guys there. They will make something happen for you!!!! More
I wanted to write a review from the experience I had when I purchased my new car at Fred Haas Toyota World. The employee there who helped was Manuel Gomez. He did an excellent job helping me make up my mind I purchased my new car at Fred Haas Toyota World. The employee there who helped was Manuel Gomez. He did an excellent job helping me make up my mind on the car that was best for me. I really appreciate his patience and friendliness that was given to me from him. The customer service was great! I highly recommend it to anyone who's in need of a new car to come to this location and purchase the car here. More
Very good experience overall, tony gave us an excellent service during our purchase. I would recommend fred hass toyota, and for sure will make my next purchase there. service during our purchase. I would recommend fred hass toyota, and for sure will make my next purchase there. More
WHEN I ARRIVED I WAS GREETED IMMEDIATELY AND TO THE VERY END, LOOKING FOR MY MOTHER A CAR, WAS VERY PLEASANT AND EASY. THEY WERE VERY FAST AND VERY I WAS PLEASED WITH THE SERVICE HERE AND I BEEN USING FRED END, LOOKING FOR MY MOTHER A CAR, WAS VERY PLEASANT AND EASY. THEY WERE VERY FAST AND VERY I WAS PLEASED WITH THE SERVICE HERE AND I BEEN USING FRED HAAS TOYOTA OVER 15 YEARS. I WILL CONTINUED TO USED THEM EVEN THE FRED HAAS TOYOTA COUNTRY. THANKS AGAIN. I WILL BE MAKING RECOMMENDATIONS TO OTHERS TO USE YOUR SERVICES. More