
Fred Haas Toyota World
Spring, TX
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Mr.Sampson went above and beyond to get our deal done! I will recommend everyone I know to come to Fred Haas for all their vehicle purchases! Mr.Sampson is #1 in my book! Words can't express how thankful I will recommend everyone I know to come to Fred Haas for all their vehicle purchases! Mr.Sampson is #1 in my book! Words can't express how thankful I am for Mr Sampson!!!!! More
I was in the market for a new Tundra and contacted Fred Haas Toyota World for a quote and was contacted by Beth Elliott and her latest assistant Casey Elles. Beth apparently is a longtime salesman and is g Haas Toyota World for a quote and was contacted by Beth Elliott and her latest assistant Casey Elles. Beth apparently is a longtime salesman and is good enough to have her own gopher which apparently is what Casey is. I ended up buying the new 32K Tundra from another dealership because Beth wasn't responsive/prompt enough in returning emails. I prefer email correspondence as I don't like talking on the phone as I was talking to other dealerships to get the best deal and most quotes. I decided to buy a Prius V for my wife and started another dialog with Beth/Casey. I was looking to trade in an older truck (2000 Tundra with low mileage) for a new Prius V. My wife and I decided to drive the Tundra the hour from my home on a Friday evening to try and make a deal on a Prius V. I consider myself a savvy shopper and know how to play the game and what my Tundra was worth and what the Prius V should go for. I know that Fred Haas is one of the biggest Toyota dealers in the country and that's why I chose them because I knew they would probably have the best pricing in the Houston area. I had originally bought a car from Fred Haas and had a good experience. So I get to the dealership and hook up with the team to talk about a Prius V and tell them what I'm looking for and what I would do the deal for. To be fair I was being unrealistic with what I wanted for my trade in and when she gave me a quote for my Tundra I laughed at her and this probably made her mad because it went downhill after this. She said she could get me a basic Prius V on order that next Friday but then she starts talking about how she needed to get with sales "manager" XYZ and that if anybody could get me the value for my trade I wanted and give me the best price XYZ could but said that he had went home for the day and would contact me the next business day (Sunday) or on Monday. So she let me leave with assurances that XYZ would be in contact after I made it clear I was ready to buy. What dealership lets hot customers walk out? Fred Haas does. Sunday/Monday came and went and no contact. I called a 4 days later asking for a final quote and left voice mail but she never responded. I then decided to take the best deal I had made (I had two lined up, Star Toyota / Classic Toyota in Galveston). I believe she didn't want to deal with me because I was a savvy buyer who she wouldn't be able to make top dollar on so she dropped all contact with me. I would recommend Fred Haas but not Beth Elliott or her team. More
First of all we went to Planet Ford across the freeway and they made no effort to help us in purchasing our first new car. Then we came to Fred Haas Toyota and were greeted by Victor Saadon with a warm w and they made no effort to help us in purchasing our first new car. Then we came to Fred Haas Toyota and were greeted by Victor Saadon with a warm welcome. We told him what we were interested in ( a new 2013 Carolla L). And he went straight to work. He then took us on a test drive in the last one on the lot and while driving we told him we had a baby and needed something reliable as well as something that have us the best return for our investment. Victor didn't hesitate to inform us for just a bit more we could purchase an LE in the color of our choice and get more features we liked. So we went for it and in no time at all we were driving off in our first new car!!! We had heard how stressful buying a car was but this was not the case Victor made sure the process was fast and painless. I would recommend all of my friends to purchase not only from Fred Haas Toyota but to be assisted by Victor!!! I would also like to recognize the financial agent who assisted my wife and I, sadly I can't remember his name but he was an older gentleman who sat in the used car office next to the window closest to the service garage. He was excellent with my wife an I and took the time to break down and explain the finances and processes to us. We are so appreciative of these two gentlemen and their support and excellent service! They have made us in to Fred Haas customers for life!!! More
We have previously had great service at this dealership and specifically the followup service thru Sparky Twyford, our service supervisor. When deciding to trade in our second car on a new car or pre-owned and specifically the followup service thru Sparky Twyford, our service supervisor. When deciding to trade in our second car on a new car or pre-owned car we wanted to use Fred Haas. Bo Sierra was our salesperson. Bo handled us extremely well by listening to our needs and wants, budgeted amount for purchase and purpose the vehicle would serve. He narrowed the field , showed us new and used vehicles and provided just the right information helping us make the decision. We ended up purchasing a new Corolla after discussion of benefits and warranty. Bo provided great guidance without pressure and has been a real professional in every way. We certainly recommend Fred Haas Toyota and Bo Sierra . More
Hello, I would like to take this opportunity to express our experience with Mr. Bo Sierra at Fred Haas Toyota World in Spring, TX. We were just shopping around for either used Rav4 or used Camry. It was our experience with Mr. Bo Sierra at Fred Haas Toyota World in Spring, TX. We were just shopping around for either used Rav4 or used Camry. It was late Friday evening around 7pm. We were greeted very kindly and professionally by Bo. He patiently helped us tour around the car lot to look for the right car with the right price. Bo was very knowledgable about the cars. We finally found the used Camry car and we didn't feel the pressured by Bo. Bo was very helpful from the beginning till we left the financial office around 10pm. Thank you! More
Syed was so helpful! He went above and beyond to make sure we walked out with a great car for us. We almost gave up our search (ready to walk out the door) but he kept on coming up with options for us to sure we walked out with a great car for us. We almost gave up our search (ready to walk out the door) but he kept on coming up with options for us to make sure we were happy. We truly felt like we were important and valued customers. He didn't give up on finding a way for us to be happy with an end result, but not in that annoying salesman kind of way. Even though he works with used car sales, he helped us to find out that a new car was actually a better option for us and even walked us over to the new cars and talked to everyone he could to help us. My husband is very pleased with his new Tundra and I will definitely be back to Fred Haas for a 4Runner in the near future! Thank you so much! Five stars! More
I would like to tank Mr.soodi and I would recommend him to any one who want to buy new or used Toyota. This was my second time and I had a wonderful experience with him. to any one who want to buy new or used Toyota. This was my second time and I had a wonderful experience with him. More
I have bought cars before in the past but buying a car from Fred Haas is hassle free! Joe Salazar made it effortless for me! A family member came up and bought one from him that day too! Fred Haas has an from Fred Haas is hassle free! Joe Salazar made it effortless for me! A family member came up and bought one from him that day too! Fred Haas has an awesome service department. I will only take my car to Gus Garcia. I'm excited about my new 2013 Toyota Prius! From sales to financial dept. I was treated like GOLD! Fred Haas has our Family's business! More
I was given a good deal on a Toyota Prius and the car itself had no problems and it has been a pleasure to drive the car. However prior to purchase we had requested Fred Haas to touch up the scratches on itself had no problems and it has been a pleasure to drive the car. However prior to purchase we had requested Fred Haas to touch up the scratches on the paintwork and the manager had agreed to buff it up but this was not done at delivery. On the day of delivery we were made to wait for quite a long time doing the paperwork after which we drove off in the late evening with the car home only to realise that the scratches hadnt been touched up. I was quite disappointed with this and for this reason I have marked a score of 3. More