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Fred Haas Toyota World

Spring, TX

4.8
3,122 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,122 reviews

December 13, 2012

I lost the manager's card and that of the finance person. They should get a pat on the back too. Tony Garcia was a good salesman; he was informative and kept in touch over two or three days but was not pus More

by donnack1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otoniel Garcia, Stivens ____?, manager (Otar?)
Dec 14, 2012 -

Fred Haas Toyota World responded

Thanks for the review! We are simply thrilled that our team was able to provide you with the buying experience you deserve. The last thing we want to do is pressure you into purchasing a vehicle that is not right for you, or one that is out of your price range. Here at Fred Haas Toyota World, customer service does not stop with the sale of the vehicle. We want to continue earning your business for many years so come. To that end, please do not hesitate to contact us if you ever have any questions or comments! Congratulations once again! Dell Ring Fred Haas Toyota World

December 07, 2012

Luis Pena was nice to deal with, he answered all my questions. He made my 2 kids feel very welcomed there, which is also important to me. More

by Jeffntonya86
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pena
Dec 07, 2012 -

Fred Haas Toyota World responded

Thanks for the comment! We love kids, and we welcome you to bring them along when you are thinking of purchasing a car or coming in for service. I am glad Luis was able to fully assist you. Our staff works hard to remain as knowledgeable as possible on the product we carry. If you have any further questions or comments, please do not hesitate to contact me directly! Dell Ring Fred Haas Toyota World

December 05, 2012

over the fews I have owned 4 toyatos 3 that I have bought from Fred Haas, two that I have bought from salesmen Bob Ruby . I find him to be a freindly and helpfull salesman , and trustworthy , I recomend all More

by bray904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruby
Dec 06, 2012 -

Fred Haas Toyota World responded

We'd like to thank you for your business, your recommendation to your friends and family, and your positive review. Bob is a valued member of our team, and we are happy that we were able to provide you with a great car buying experience. We are excited to work with you again! We are always striving to improve as a business, so if you have any further questions, comments, or feedback, please contact me directly. Thanks again! Dell Ring Fred Haas Toyota World

December 05, 2012

Mauricio Coto was very helpful and very informative about the vehicle we were intereted in and I would recommend Fred Haas Toyota to my friends. More

by Jedowling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio A. Coto , Mauricio Coto
Dec 05, 2012 -

Fred Haas Toyota World responded

Congratulations on the new car! We are always especially appreciative when our customers make a personal recommendation to their family and friends. Our customers are the foundation of our business, and we strive to meet their every need when they choose to visit us. Thanks again for the comment, please contact me if you have any questions or comments! Dell Ring Fred Haas Toyota World

December 04, 2012

We enjoyed our buying experience with George Torres and Ismael Herrera. We visited the dealership on Saturday, having seen a car on the internet and not knowing that the dealership was closed that day. G More

by almapena4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Torres and Ismael Herrera , Ismael Herrera
Dec 05, 2012 -

Fred Haas Toyota World responded

Congratulations on you new car! We are thrilled to hear that we were able to meet and exceed your expectations during your visit. We truly appreciate your business, and we will do everything in our power to keep earning it for years to come. Our desire to provide excellent customer service does not end upon sale-- it will continue for as long as you choose to own your vehicle. If you have any further questions or comments, please feel free to contact me directly. Thanks again! Dell Ring Fred Haas Toyota World

December 04, 2012

Tony Urbina did an excellent job of showing us all the cars that met our criteria with no pressure and a smile on his face. We are pretty demanding and he was patient through the whole experience. I was More

by Tcordova1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Urbins, Tony Urbina
Dec 04, 2012 -

Fred Haas Toyota World responded

Thanks so much for your comment and your recommendation. We are very appreciative of your business, and we hope to continue our great relationship for many years to come. If you'd like to tell us more, feel free to just contact me directly! Congratulations on your new car! Dell Ring Fred Haas Toyota World

December 04, 2012

Bob Ruby at Fred Haas Toyota made the whole process so simple. He listened to what I wanted and made it happen. Love my new Highlander! More

by rebeccabridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruby
Dec 04, 2012 -

Fred Haas Toyota World responded

Congratulations on your new Highlander! We believe buying a new car shouldn't be stressful. Our team strives to make it a fun, invigorating experience. We're pleased to know that we succeeded! Our customer service does not stop with the sale, however-- our service department will always try to do right by you, and we hope to continue earning your business for years to come. If you'd like to discuss anything at all regarding your new purchase, please feel free to contact me directly. Thanks again! Dell Ring Fred Haas Toyota World

December 04, 2012

Greatest Experience Ever!! Randy Sampson is a saleman of his word. Will refer everyone to him. Their whole staff was friendly. I would go there again for any car needs. More

by glynda1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3, Randy Sampson
Dec 05, 2012 -

Fred Haas Toyota World responded

Thanks for the comment and your referrals! We are pleased to know that we were able to meet and exceed your expectations. It is our goal to have you leave our lot knowing that you made the right choice. Unlike other dealerships, we will continue to provide excellent customer service for as long as you choose to come to us for all of your vehicle-related needs. On that note, please contact me directly if you have any other questions or comments! Congratulations! Dell Ring Fred Haas Toyota World

December 03, 2012

The overall service and experience was very good. Sales person Oscar was very helpful and tried to get the best deal since the beginning. We ended up buying a new car right away. More

by ckbrasil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Hernandez
Dec 04, 2012 -

Fred Haas Toyota World responded

Congratulations on the new car! We are happy that you had a great experience with us. We strive to meet the needs of all current and prospective customers, not only for their initial purchase, but for all of their servicing needs as well. We can't wait to see you in again! If you have any other questions or comments, please contact me directly. Dell Ring Fred Haas Toyota World

December 03, 2012

Mauricio was very attentive to my automobile needs and was prompt to follow up with phone calls to answer questions. I have purchased an Avalon from Mauricio in the past and returned to him when I was rea More

by mmaurer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Campos, Mauricio Coto
Dec 04, 2012 -

Fred Haas Toyota World responded

Thanks for the comment! I am pleased that our team was able to provide you with the service you deserve. We value your business, and we hope to continue working with you for as long as you own your new vehicle and beyond. If you have any further questions or comments, please do not hesitate to contact me directly. Dell Ring Fred Haas Toyota World

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