
Fred Haas Toyota World
Spring, TX
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Shawn was very patient through the whole buying process. We looked at several cars, determining the best colors, options, pricing etc. We both (Shawn and I)were starving after we finished although we fe We looked at several cars, determining the best colors, options, pricing etc. We both (Shawn and I)were starving after we finished although we felt like we had accomplished something productive. This was one of the more pleasant car purchasing experiences I have had. I admire Shawn for his kind, courteous and thorough demeanor. More
My experience began well. Robert was my sales guy and sold me a 2002 Toyota Tacoma. I found it online and called to inquire. After explaining how far I was going to need to drive, I asked him to be hones sold me a 2002 Toyota Tacoma. I found it online and called to inquire. After explaining how far I was going to need to drive, I asked him to be honest with me.... Is the truck really worth it. Robert assured me he had never seen a nicer 02 Tacoma, so I made the almost 1 hr drive. Of course the truck was cleaned nice and it drove well. When I went into negotiations, the sales manager came out and tried to rebuttal my offer showing me that the truck was in tip top shape and completely gone over by the mechanics. He said they replaced tires, winshield and made sure the engine was in tip top shape.... He assured me over and over again. I will take some fault for not taking it to my me mechanic, but seriously, what happened to truth, honesty, and integrity. He was a liar. Less than one month of getting it home, I had to have the timing belt, water pump, and all the other belts on the truck replaced. I was soooo pissed that they lied to me..... Now 1500 later I will never use Fred Haas Toyota or trust used or new car sales from there. I will stear anyone away that I can!!!! These guys are liars and theives..... Proceed with caution! More
Joe was phenomenal, he was very patient with me in my Joe was phenomenal, he was very patient with me in my selection of a vehicle. He was very thorough in searching for the car that I wanted and the co Joe was phenomenal, he was very patient with me in my selection of a vehicle. He was very thorough in searching for the car that I wanted and the color that I wanted. He took very good care of me. Rakan even further took care of me in assuring that I got the car I wanted and for the price I was looking for. He was very diligent in working and giving me the price range I was interested in. Gus made sure my car was taken care of fully fueled, cleaned, and ready to go. Todd put the icing on the cake he would not let me leave until I had the best deal and service plans, Todd managed to get me what I needed and still stay within my price range. Overall I was blown away by the care and the service that I received. I am very proud to announce that I went to Fred Haas Toyota World to purchase my very first brand new car. I am extremely satisfied with my brand new 2012 silver Camry SE!! Thank you Joe, thank you Rakan, thank you Todd, and thank you Gus for taking care of me, I greatly appreciate it! More
I went in looking for a new car, found what I liked. And purchased. Sales person very helpful in every way. As well as Finance Manager Alex Saavedra. purchased. Sales person very helpful in every way. As well as Finance Manager Alex Saavedra. More
Bo did a fantastic job..One of the best i have interacted with..He was very helpful with all the questions i had..He also gave me the best deal i could get. with..He was very helpful with all the questions i had..He also gave me the best deal i could get. More
Bo Sierra provided the best customer service and professionalism during my interaction with your dealership. He was honest, patient and discussed a variety of options. Spending thousands of dollars professionalism during my interaction with your dealership. He was honest, patient and discussed a variety of options. Spending thousands of dollars on any transaction is very important and not taken lightly by most. Without question, Bo is the type of employee that you want to represent your company. His approach is exactly what is needed for new and pre owned vehicles. I pride myself with being able to spot a 'gamer' from a mile away and he is not one. He takes pride in representing your company and in making the best deal within reason, for the customer. As a result of my interaction, I will tell all of my friends and others in the market for a vehicle to visit Fred Haas and ask for Bo. Bo was the positive. I also notice everything about my surroundings and would like to mention another item that may or may not be helpful. There were a number of sales people huddled into groups laughing at customers as the came in. Not a good look. People know when they are being laughed at, whether they tell you or not. Carolyn Wade Customer More
Robert was very helpful, friendly, and polite! I had a great experience purchasing my car! He went above and beyond to take care of me! great experience purchasing my car! He went above and beyond to take care of me! More
Everything came together. We found what we were looking for and the vehicle was in superb condition. Mr. Rawls was very accommodating and congenial . If we ever decide to purchase another used vehicle from for and the vehicle was in superb condition. Mr. Rawls was very accommodating and congenial . If we ever decide to purchase another used vehicle from Fred's World , we will go with Cedric again. Everything moved along as expediently as possible. There was no wasted time in getting things done. We do understand the nature of the game when it comes to paperwork, and fortunately the day was early and there were not so many costumers , although they were starting to build as we were finishing up. As i mentioned, the vehicle looked brand new and that includes under the hood. We were very very fortunate to find this vehicle (knock on wood). And we have done business with Fred & Company before, so we knew what to expect and we got the royal treatment. There are probably more people I should have thanked. Those folks who toil behind the scenes to get a product out on the lot that grabs the eye. I don't know what else to add. We had come by on Saturday while it was closed, but Mr> Rawls was there, and he showed us around, and we saw what hopefully would be a good fit. Then we returned on Sunday morning to kick the wheels and take a test drive. Then it was just a matter of signing on the dotted line and exchanging a check(money) for the keys. If you think I have not answered to your satisfaction, the feel free to have me clarify any misunderstanding . More
Lydia Farias was very helpful in my quest to purchase a new vehecle. I received a good deal and she was thorough in explaining everything I was getting. She was knowledable, friendly, offered me a drink new vehecle. I received a good deal and she was thorough in explaining everything I was getting. She was knowledable, friendly, offered me a drink while I was waiting to speak to a financial officer. She went steps beyond to help me with anything I needed to know to make my car buying experience a positive one. Thanks Lydia and I will certainly recommend you to my friends that are in need of buying a vehicle. diana ybarra More