
Fred Haas Toyota World
Spring, TX
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jonatan was very helpful - he covered various options available for myself - discussed cars available - & i walked away w/a nice new car -- mike khaled was very informative re financing. available for myself - discussed cars available - & i walked away w/a nice new car -- mike khaled was very informative re financing. More
Excellent service from both salesmen. They were Courteous, Helpful, Friendly, and took lots of time to explain and be sure we were satisfied with our buying experience. Courteous, Helpful, Friendly, and took lots of time to explain and be sure we were satisfied with our buying experience. More
Carlos was very knowledgeable and helpful. I have always had very good experiences at my Toyota dealership. They take the time to treat thier customers with exceptional customer service. Highly recommended. had very good experiences at my Toyota dealership. They take the time to treat thier customers with exceptional customer service. Highly recommended. More
RYAN WAS GREAT NO PRESSURE. STUCK TO SELLING FEATURES QUOTING PRICE AND INTEREST RATE INSTEAD OF THAT. "WHAT DO YOU WANT YOUR MONTHLY PAYMENT TO BE." JENNIFER WAS A LITTLE AGGRESSIVE ON SELLING OF E QUOTING PRICE AND INTEREST RATE INSTEAD OF THAT. "WHAT DO YOU WANT YOUR MONTHLY PAYMENT TO BE." JENNIFER WAS A LITTLE AGGRESSIVE ON SELLING OF EXTRAS. BUT THAT IS HER JOB. HER FINANCING PORTION WAS PERFECT. All CONSIDERED THEY BOTH DID AN EXCELLENT JOB. I BOUGHT A 2012 COROLLA S. 60 MONTHS ZERO INTEREST. THIS IS MY THIRD TOYOTA AND MY THIRD DEALERSHIP. FRED HAAS IS A NEAR PERFECT 9.5. THE OTHER TWO WERE A SIX AND A ZERO. More
About two months ago, I started searching around for a Corolla S for my son's high school graduation in June. I called Fred Haas Dealership for a price quote and was assisted by Carlos Benavides. I was Corolla S for my son's high school graduation in June. I called Fred Haas Dealership for a price quote and was assisted by Carlos Benavides. I was very impressed with the quality of service that he provided over the phone, and at no time do I recall feeling pressured by him to make a purchase. Last saturday, when I was ready to purchase the Corolla S, I called Fred Haas Dealership and asked for Carlos by name. Carlos demonstrated that he is very knowledgeable about cars, and just as interested in linking me to exactly what I was looking for in a car. Carlos really made me feel like a valued customer when he took the time to demonstrate some of the GPS features on the car. I know my son is going to love this car! Thanks Carlos! More
Jonatan met me as I was getting out of my car. His friendly, "ready to serve" demeanor gave me the assurance that I would receive undivided, competent service. He went the extra mile to over me an ove friendly, "ready to serve" demeanor gave me the assurance that I would receive undivided, competent service. He went the extra mile to over me an over view of not only the cars out front, but to shuttle around to the back to look at the new car inventory. When Jonatan perceived my growing interest in making a purchase, he summoned assistance of his sales manager, Mr. Khbies to answer any financial questions I might have. This demonstrated to me, the team approach...knowing when you have reaached your professional expertise and the wisdom to engage others. Mr. Khbies was equally cordial and projected exemplary knowledge in financial options. both gentlemen were unhurried in approach, not being a "pushy" saleman, which allowed me ample time to make an informed decision in making a car purchase. Once I made a selection, Mr. Khbies invited me to the general sale manager, Nate. I especially appreciated this because their actions showed me they embrace the team concept, not willing to receive recognition as a "solo" salesman. Nate, in his smooth, "GQ" mannerisms extended the same professional and personal courtesy as Jonatan and Rakan. Last, but certainly not least, Carlos assured my comfort as I waited for the final details to be completed with the car. He had great pride for his brother, Jonatan and expressed how pleased he was that Jonatan made a sale. Carlos excorted me to the beverage center and refreshed me with a sprite. Overall, my expereince at Fred Haas was a sweatless victory. I drove away in a 2012 Corolla, completely satisfied with service as well as terms of the contract. The team assured my needs were met before and, indeed...they were. Kudos to the service team at Fred Haas. Janice More
Great experience working with Mr. Syed Ali. This dealership has a vast selection of vehicles. By far the most I have seen in Houston. I bought a Sienna. I will definitely buy from them again. dealership has a vast selection of vehicles. By far the most I have seen in Houston. I bought a Sienna. I will definitely buy from them again. More
Cedric was quick to respond to my phone calls to give information about the car I was interested in. During our visit, he made the process very easy and allowed us to test drive on our own. We were und information about the car I was interested in. During our visit, he made the process very easy and allowed us to test drive on our own. We were under a time crunch and he did his best to get the sale finalized quickly. I like that this was not a pressure situation. More
I truly felt a sense of honesty and integrity at this dealership. Everyone that I worked with, including the sales personel (Bo Sierra) and the finance guys in the back (KJ)truly made my car buying exper dealership. Everyone that I worked with, including the sales personel (Bo Sierra) and the finance guys in the back (KJ)truly made my car buying experience pleasureable. I have purchased cars before at different dealerships and felt like they were trying to haggle me. At Fred Haas Toyota, they truly cured me of my angst that I had towards dealerships. They were honest when a mistake was brought up and they were flexible with me as I tried to decide if I wanted an extended warranty. Thank you so much Toyota World, I will highly reccommend you to friends in the future. There is no other place I will EVER buy a car from. More
Herbie Castillo was my salesman and he made feel very comfortable with my shopping experience. He was friendly, courteous and never presured me. He took his time in helping me find the perfect car I a comfortable with my shopping experience. He was friendly, courteous and never presured me. He took his time in helping me find the perfect car I always wanted. He also offered me a great deal on my trade in and a great deal on my new car. I highly recommend this dealership and Herbie to all my friends and family and anyone looking for a reputable dealership and a great deal without the sales pressure. Herbie did a great job! I was very impressed with him and everybody at Fred Haaus Toyota World. Satisfied Customer Armando Vasquez More