
Fred Haas Toyota World
Spring, TX
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Mr. Cedric Rwals was extremely helpful. His product knowledge was outstanding, his strongest asset was the fact that he listen to my request and address my concerns. In no way Mr. Rawls try to over tal knowledge was outstanding, his strongest asset was the fact that he listen to my request and address my concerns. In no way Mr. Rawls try to over talk or over sell me. This was one of the most enjoyable experiences I have had at an automotive dealership. I commend Mr. Rawls on a job well done. More
We had a great experience. We worked with Carlos Benavides and he helped us greatly. We told him what we were looking for and what price range we were looking in and helped us accordingly. We were Benavides and he helped us greatly. We told him what we were looking for and what price range we were looking in and helped us accordingly. We were under no pressure to buy and worked with us to work with our budget. He answered all the questions we asked and gave us different scenarios to find the best fit for us. More
Jim was very knowledgable about the product and worked hard to make sure that I was completely satisfied with my purchase. I ewcommend him to anyone interested in Toyota products. hard to make sure that I was completely satisfied with my purchase. I ewcommend him to anyone interested in Toyota products. More
We went to Fred Haas Toyota because of a terrible experience we had a few days prior with another dealer that we refused to buy from. On top of that, my husband called Tony with some very specific p experience we had a few days prior with another dealer that we refused to buy from. On top of that, my husband called Tony with some very specific preferences and a very short time frame. We had 2 HOURS to buy a car because of my work schedule. He matched our requests to his inventory and had it parked and waiting for us when we showed up. We test drove it, processed the paper work expeditiously with Kirk, and I got to work on time! We left the car for detailing and the next day I finished up a couple things with KJ and I was off to work again! The entire staff at Fred Haas was friendly, helpful, and respectful. We received awesome customer service from sales, financing, all the way to detailing. We will definitely be back! More
Hello, My boyfriend and I visited Fred Haas Toyota Hello, My boyfriend and I visited Fred Haas Toyota World with the goal of only looking at a used Tundra. Sharon Vaughn was referred to us by our n Hello, My boyfriend and I visited Fred Haas Toyota World with the goal of only looking at a used Tundra. Sharon Vaughn was referred to us by our neighbor, who bought a used car from her. Sharon was 'hands on' with us like she came to work that day just for us. Her professionalism, knowledge and personality is why I am writing this review today. We left a proud (and happy) owners of a brand new Tundra. Steven Swad treated us with the same professionalism and personal attention. They listened to our needs, and financial goals. Khai was patient and personable with us in reviewing the book of required paperwork. Pat was extremely thorough and knowledgeble in pointing out all of the truck's features. We are very, very happy with our experience at Fred Haas Toyota World. Mr. Haas needs to know he has 4 top notch employees working for him. We will definitely refer this World Class Dealership! Thank you, David Schafer & Dawn Netzel More
The Fred Haas staff answered every question I asked without any hesitation and did not appear to try to skate around any question or situation I posed about the Prius V I eventually purchased. They we without any hesitation and did not appear to try to skate around any question or situation I posed about the Prius V I eventually purchased. They were very courtious on the phone when I called and worked with for two days with no pressure that I HAD to buy from Fred Haas Toyota. My experience dealing with them was very enjoyable. Phil Whittaker More
TODD IS THE BEST FINANCE MANAGER WE EVER MET !!! HE GAVE US SOLUTIONS AND OPTIONS , A LOT OF INFORMATION AND THE BEST DEAL !!!HE IS VERY PROFESSIONAL AND HE KNOWS TO HANDLE ANY KIND OF PROBLEM OR QUESTION US SOLUTIONS AND OPTIONS , A LOT OF INFORMATION AND THE BEST DEAL !!!HE IS VERY PROFESSIONAL AND HE KNOWS TO HANDLE ANY KIND OF PROBLEM OR QUESTION YOU HAVE .TODD HAS A SENSE OF HUMOR WHICH MAKES IT VERY ENJOYABLE AND MAKES YOU FEEL GREAT!IT WAS A PLEASURE TO DO THIS BUSINESS WITH HIM !!! WE WILL BE HAPPY TO RECOMMEND HIM TO OUR FRIENDS OR RELATIVE ! THANKS TOYOTA AND THANK YOU TODD BAGLEY FOR EVERYTHING !!!I AM SORRY FOR MY ENGLISH , I WISH TO CAN WRIGHT MORE ABOUT THIS EXPERIENCE BUT BECAUSE MY AWFUL GRAMMAR AND ENGLISH I HAVE TO STOP . I AM FROM ROMANIA AND STILL LEARNING ENGLISH :) . More
I had a great experience buying a car here!! the salesman was awesome no pressure just helpful, I will buy here again everyone is very friendly was awesome no pressure just helpful, I will buy here again everyone is very friendly More
Prompt service. Had a call within minutes of my email inquiry, no other dealers called me back at all. Not pressured to buy anything and very courteous, professional service. inquiry, no other dealers called me back at all. Not pressured to buy anything and very courteous, professional service. More
Our experience at Fred Haas Toyota was marred in part by the financial managers (Alex and Stivens) inability to be flexible and willingness to cooperate to help resolve some of the discontentment we had wit the financial managers (Alex and Stivens) inability to be flexible and willingness to cooperate to help resolve some of the discontentment we had with the sales contract. As understanding and reasonable customers, we immediately returned to the dealer the next day to try to resolve this issue but the financial managers made it very difficult to promptly resolve it and kept us waiting for an extended period of time before things anything was done. In addition, when we were searching for the particular car in lot to test drive, we asked a sales consultant (his name was Carlos but I do not recall his last name) for assistance as we were unable to find the car but he was very reluctant to assist us. However, our sales consultant, Lydia s. Farias, made the troublesome experience into a pleasant one. She did an excellent job telling us all the necessary information about the particular model we were interested in purchasing. Additionally, she demonstrated that she genuinely cared about us, not just as customers, but as family. She was readily available to help us while we were trying to resolve our discontent with the financial department. Any questions or doubts that we had, she was willing to answer and reaffirm our confidence in our purchase. Our decision to keep the new vehicle after this complication was influenced by her professionalism, sincerity, and her goal to make the customer leave the dealer 100% satisfied. Lydia portrays these excellent qualities that a sales consultant should have exceptionally well and therefore my family and I will not be hesitant to return to her in the future for our next vehicle purchase. More