
Fred Haas Toyota World
Spring, TX
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Outstanding experience! I came in as a Internet purchaser so I already did my homework. Beth did an exceptional job on the original sale on 9/5. She was no nonsense, no high pressure just listened purchaser so I already did my homework. Beth did an exceptional job on the original sale on 9/5. She was no nonsense, no high pressure just listened to what I wanted and made it happen. She had the vehicles I was interested in ready for us when we arrived at the dealership. We test drove a Tan 2009 Camry LE, a Gold 2010 Camry LE and a Teal 2010 Camry LE. The Internet prices listed were already a great deal so we decided to purchase the Tan 2009 Camry LE and the Gold 2010 Camry LE (I've got 4 college bound kids whose late model cars had to be junked). We brought the Gold 2010 home since the 2009 needed a safety inspection. Beth said it be ready for pickup around noon next day. Beth just as promised called us around noon and picked up the 2009. Albert from finance also did an outstanding job. I always dread the finance guy because it always seems like they're trying to sell you more stuff like warranties, etc. Albert was no different in offering the warranty options the difference came in how he made you feel. Again, no high pressure, answered all my questions, made some good suggestions about options. In the end I felt good about the decisions made in the finance office. So walked away on 9/5 feeling pretty good but that's not the end of the story. The Gold was not really a favorite color and we thought it was close enough to the Tan that we could live with but after a day of having the vehicle we decided we really wanted the Teal 2010 Camry. Oh, no, what to do. I though I'll call and see what they say about a swap since both 2010 vehicles had the same Internet price. I made the early morning call to Beth on 9/7 and explained what I wanted to do about swapping vehicles. She didn't hesitate, she said let me find where in the process the other deal is and if the Teal 2010 Camry was still on the lot. I got a phone call back from Beth within the hour and they were ready to accommodate the request... TOTALLY AMAZING! We scheduled time around 2PM. We swapped the vehicles including all the paper work in about an hour as I walked out of the dealership with the swap complete by a little after 3PM. Fred Haas, Beth, and Albert made me one happy customer. Outstanding job. Amazing thing to say that about a car dealership. It's the second positive purchasing experience with the dealership as we bought a new 2006 Sienna from them and experience was very similar. Thanks Fred Haas, Beth, and Albert More
Had a great experience. Shawn Thompson was easy to work with, and I like that you have inventory on the lot. He also walked me through the features in my new car. Thanks!! with, and I like that you have inventory on the lot. He also walked me through the features in my new car. Thanks!! More
Lydia came highly recommended from family and friends as the best salesperson to meet our needs. She took time without any pressure to answer our questions, have us test drive, and negotiate the best possib the best salesperson to meet our needs. She took time without any pressure to answer our questions, have us test drive, and negotiate the best possible deal. She found us the car we wanted at the price we needed and we couldn't be happier. We hope our future experiences with toyota are as easy and pleasant as our time with Lydia! -lindsey v More
Rene Reyes was great. No pressure, no games, just helped us get what we needed. Newell Peck helped us get the financing that met our needs. Both were friendly and helpful. Overall a great car buying exper us get what we needed. Newell Peck helped us get the financing that met our needs. Both were friendly and helpful. Overall a great car buying experience. More
I am a repeat buyer from Fred Hass Toytota and the experience has always been great. I would recommend anyone to this dealership. Robert Hutching has always been very helpful and the experience has al experience has always been great. I would recommend anyone to this dealership. Robert Hutching has always been very helpful and the experience has always been nice. Thank you so much Robert. Janice Johnson More
Cedric was very polite and professional. At all times he seemed very concerned with our desires and concerns while looking for a used car. He was very helpful in answering our questions. I would not hesit seemed very concerned with our desires and concerns while looking for a used car. He was very helpful in answering our questions. I would not hesitate to purchase another car from Mr.Rawls in the future. More
Our car buying experience was a joy. The dealer provided us with up front and direct pricing that we really appreciated. We wish had come here first instead of wasting our time at another dealership. us with up front and direct pricing that we really appreciated. We wish had come here first instead of wasting our time at another dealership. More
We were really impressed with the courteous, informative, patient, and not pushy sales representative, Robert Hutching, as well as other management staff with this dealership. We called ahead of time to make patient, and not pushy sales representative, Robert Hutching, as well as other management staff with this dealership. We called ahead of time to make sure that the car we were interested in was still on the premisis. Robert Hutching, Sales, was able to verify this and had the car ready for us to look at as soon as we arrived at the dealership. We were able to get a great deal on the car we wanted and they made it possible for us to leave with the car and a forever, dealership that we will gladly tell friends and family about and look forward to future buisness with them again! Lori Wilson and Ronald Kevin Paulk Very Satisfied Customers More
Lee, Was very responsive and treated my wife with Lee, Was very responsive and treated my wife with respect when she called in to check on inventory. In addition, we we arrive he was very friendly Lee, Was very responsive and treated my wife with respect when she called in to check on inventory. In addition, we we arrive he was very friendly and polite. More importantly, his product was far superior than any other sales rep at other dealers we visited. Once we decided to buy, the sales process was painless. It actually was a good experience. We walked out and my wife drove home her new vehicle as a happy buyer. Thank you Lee. More