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Fred Haas Toyota World

Spring, TX

4.8
3,132 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,132 reviews

June 16, 2023

Christina is a great salesperson and Esther helped me get the Toyota app working correctly! More

by rmay1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther, Cristina Cedillo
Jun 27, 2023 -

Fred Haas Toyota World responded

rmay1990 - Thank you for sharing your feedback and for the 5-star review! We appreciate your positive comments about Christina's salesmanship and Esther's assistance with the Toyota app. We value your support and look forward to serving you again. Have a nice day, and take care!

June 13, 2023

I bought a used 2020 Dodge Grand Caravan minivan from Toyota World Hass Fred on April 1st,2023 More

by 3drealpen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Sampson
Jun 13, 2023 -

Fred Haas Toyota World responded

Hello 3drealpen, Thank you for your review and for bringing this to our attention. We sincerely apologize for any frustration or inconvenience caused by this issue. It is disappointing that the problem has not been resolved despite our team's best efforts, but we appreciate you contacting our director. Customer satisfaction is our top priority at Fred Haas Toyota World, and we assure you that we take this concern very seriously. Please call (281) 296-5308 and ask for our customer relations manager, Joe Salazar, so we can assist you as soon as possible. We value your business and look forward to hearing from you soon.

Jun 13, 2023 -

3drealpen responded

I am sorry, I misunderstood Director Durrani. He is a great director. After he became aware of the situation, he took good care of me. Once again, Fred Hass Toyota World's Pre-owned department, and its director, Durrani, is the greatest managers I have ever encountered.

Jun 15, 2023 -

Fred Haas Toyota World responded

Hello 3drealpen, We appreciate your review and the high rating. That's great to hear! We're glad our director and the team were able to assist you. Please don't hesitate to reach out if there's anything else we can do for you. Have a wonderful day, and thanks for choosing Fred Haas Toyota World!

June 05, 2023

Fred Haas has not paid off my Ford ranger that I traded in for my tundra. I've already received my bill for the tender for the month and I'm at risk of the Ford ranger going past due because it has not bee More

by tomaslopezramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Morales, Syed Ali
Jun 06, 2023 -

Fred Haas Toyota World responded

Hello tomaslopezramirez, Thank you for your review. We regret the issue you had in contacting our finance department and recognize the importance of your concerns. Our team will be glad to get in touch with you to take the necessary steps to resolve this issue. Please call us directly at (281) 296-5308 to speak with our customer relations manager, Joe Salazar. We appreciate your patience during this process and look forward to speaking with you soon.

May 30, 2023

Free Hass Toyota World is the place to go for your new vehicle purchase. We had the pleasure of working with Ms. Beth. Let me tell you this lady with a beautiful soul made a world of a difference in our c More

by Cecilia B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Elliott
Jun 01, 2023 -

Fred Haas Toyota World responded

Cecilia - Thank you for your five-star review. We strive to provide our customers with a stress-free and enjoyable experience, and we are thrilled to hear that Beth was able to make a difference in your experience. Thank you for choosing Fred Haas Toyota World for your purchase, and we hope to see you again!

May 27, 2023

Great people and dealership to do business it felt like family when i walked in and looking to trade my vehicle. Seamless process, went for a test drive, answered all my questions, and not once did I feel More

by Suleman akbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iran Vaid, Kamran Durrani
Jun 01, 2023 -

Fred Haas Toyota World responded

Suleman - Thank you for your five-star review. We are delighted you received exceptional customer service from our team, especially Imran, Rizwan, and Lee. We appreciate your recommendation and look forward to serving you again. Have a nice day, and we hope you continue to enjoy your new vehicle!

May 22, 2023

I recently purchased my fifth vehicle from Javier Del Angel, salesman at Fred Haas Toyota World, and I must say it was an excellent experience yet again. My salesman was exceptional and made the entire p More

by almanzam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Del Angel
May 22, 2023 -

Fred Haas Toyota World responded

Almanzam - Thank you for your five-star review. It's great to hear that Javier, Nacho, and our team worked to provide exceptional customer service during your recent car-buying experience. We appreciate your recommendation and hope to have the pleasure of serving you again in the future. Have a nice day, and enjoy your new Camry!

May 21, 2023

Service advisor Webb lied of what oil they used which is not mobile one oil. And say their oil was mobile 1 More

by Mobile1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Webb
May 22, 2023 -

Fred Haas Toyota World responded

Hello Mobile1, We value your feedback and apologize for any frustration you may have had during your visit. We strive to deliver the highest level of service to all of our customers at Fred Haas Toyota World, and we are sorry to hear that we fell short of your expectations. We would be happy to address any further questions or issues you may have so we can come to a resolution as soon as possible. Please contact our customer relations manager, Joe Salazar, at (281) 296-5308 so we can help. We appreciate your visit and look forward to hearing from you soon.

May 19, 2023

One of the easiest purchases I’ve made in my life. Robert was a phenomenal sales man. We were wondering around aimlessly and he came to the rescue and helped us find the vehicle we were there to see. More

by E.Berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez, Daniel Montoya
May 19, 2023 -

Fred Haas Toyota World responded

E.Berry - Thank you for your five-star review. We appreciate the kind words about our team and are happy your purchase experience exceeded your expectations. Thank you for choosing Fred Haas Toyota World, and we hope to see you again. Have a wonderful day, and take care!

May 15, 2023

Fred Haas has always taken really good care of me from sales, to financing and service! More

by heidikernes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Doherty
May 15, 2023 -

Fred Haas Toyota World responded

Heidikernes - Thank you for your five-star review. We are delighted to hear that we were able to give you exceptional service in all aspects of our dealership. We appreciate your business and hope to continue serving you in the future. Have a nice day!

May 15, 2023

Michael has been absolutely wonderful and has worked with us to ensure we received a great deal! More

by Veronica03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Doherty
May 15, 2023 -

Fred Haas Toyota World responded

Veronica03 - Thank you for your five-star review. We are delighted to hear that Michael gave you exceptional service and that you enjoyed your experience. We appreciate your business and hope to see you again at Fred Haas Toyota World. Have a nice day!

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