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Fred Haas Toyota World

Spring, TX

4.8
3,122 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,122 reviews

October 22, 2021

I had a service appointment today at 10 a.m. Unfortunately, it took 3 hours to finish it. Wasting my time. I know it doesn't take more than 45 min to change the oil in a car. I'm wondering why t More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Baker
Oct 22, 2021 -

RB responded

I had a service appointment today at 10 a.m. Unfortunately, it took 3 hours to finish it. Wasting my time. I know it doesn't take more than 45 min to change the oil in a car. I'm wondering why they give appointments if it takes 3 hours. If they don't have enough employees, then they should not give appointments. This is been happening for several times. Really disappointed.

Nov 02, 2021 -

Fred Haas Toyota World responded

RB - thank you for your feedback. We are sorry to hear about this frustrating experience and we would like to work towards a resolution. At your convenience, please reach out to us at (281) 296-5308 and ask for Customer Relations Manager, Joe Salazar. We hope to hear from you soon.

October 06, 2021

I used Bo for my car buying experience and he was on top of it with his knowledge and patience! Pre-ordered 2022 lunar gray 4Runner and I’m in love! I’m sending more people to Bo moving forward! More

by awesomeoscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Sierra
Oct 07, 2021 -

Fred Haas Toyota World responded

Thank you for your kind feedback! We can't wait to see you drive away in your new 4Runner. Until next time, take care!

September 13, 2021

Excelente atención y muy conocedora de todos los automóviles y sus características un excelente trato y preocupada por su cliente. La felicitamos mi hija y yo por que compramos 2 camionetas. More

by Oscar Rincon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celia Nipher
Sep 13, 2021 -

Fred Haas Toyota World responded

Hola Oscar - gracias por compartir su experiencia positiva con nosotros. ¡Esperamos volver a servirle pronto!

Sep 13, 2021 -

Oscar Rincon responded

Celia Nipher fue la vendedora que nos atendio una persona muy profesional Siempre agradecido.

September 04, 2021

El vendedor Fernando fue excelente, tomó su tiempo para replicarnos y ver las mejores opciones que tenía de vehículo para mi. Súper contenta More

by OSMELYS.K.CARBALLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Sale outside
Sep 07, 2021 -

Fred Haas Toyota World responded

Hola Osmelys - gracias por compartir su experiencia positiva con nosotros. ¡Esperamos volver a servirle pronto!

August 01, 2021

Earlier this week my wife and I went in to trade in her Volkswagen for a new Toyota. We worked with Mark in the new cars sale department and couldn’t have been happier with our experience. He is a great gu More

by JessEngland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ragsdale
Aug 02, 2021 -

Fred Haas Toyota World responded

Jessica - thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing.

July 31, 2021

for over 8 years with excellent service, Miguel is the best sales person. We have purchased 8 vehicles. Over $280k in vehicles. Excellent treatment always! More

by mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Castaneda
Aug 03, 2021 -

Fred Haas Toyota World responded

Mary - thank you for this fantastic review! It was a pleasure.

July 28, 2021

On 07 22 2021 Take my Tacoma to do oils change change On 07 22 2021 Take my Tacoma to do oils change change the brakes do the inspection the truck don't pass and the customer services never tell me horr More

by Luis navarrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo Benitez
Aug 03, 2021 -

Fred Haas Toyota World responded

Luis - thank you for your feedback. We are sorry to hear about your disappointing service experience, and we would like to make it up to you. When you have a moment, please reach out to us at (281) 296-5308 and ask for Customer Relations Manager, Joe Salazar.

July 23, 2021

Had a great experience buying a new car from Mark Ragsdale! His boss Noel was super helpful as well. We wanted to buy from Fred Haas since we have had great service from the service department and th More

by kristencmichael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ragsdale
Aug 02, 2021 -

Fred Haas Toyota World responded

Kristen - thank you for this awesome feedback! We hope to see you again soon!

July 21, 2021

Friendly, professional and low pressure! Great knowledge of their product portfolio. My salesman, Mark was excellent and he led me through the process of trading in my existing vehicle. More

by SCOTT.HARMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Palomera, Mark Ragsdale
Aug 02, 2021 -

Fred Haas Toyota World responded

Thank you for this awesome review! It was a pleasure.

July 17, 2021

I recommend anyone I know to come to Fred Haas Toyota World and ask for Bo Sierra for your next vehicle purchase. This was a great smooth experience and I was able to get exactly what I wanted. Bo was ve More

by Joe Guevara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Sierra
Jul 19, 2021 -

Fred Haas Toyota World responded

Joe - we appreciate your kind feedback of Fred Haas Toyota World and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

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