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Fred Haas Toyota World

Spring, TX

4.8
3,120 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,120 reviews

May 10, 2020

excelente muy bueno lo recomiendo sdddd ddddd ddddd ddddd ddddd dddd dddd dddd ddddww wwww wwww wwwwe wwww wwww wwww wwwww wwww wwww wwww wwww www More

by aymicisternas128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
May 11, 2020 -

Fred Haas Toyota World responded

Thank you for the excellent feedback and five-stars!

April 08, 2020

2020 Highlander FAIL - Fred Haas Toyota FAIL New 2020 Toyota Highlander is a big FAIL! Bought 3/9/2020 at Fred Haas Toyota World. My 2020 Highlander started stalling out on the road, while drivin More

by celiammb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan in Sales, Thomas in Service
Apr 16, 2020 -

Fred Haas Toyota World responded

Celia, I sincerely appreciate your honest feedback. Our dealership goes to great lengths to provide a guest experience that’s memorable for all the right reasons, so we take feedback like yours very seriously. I apologize that we missed the mark during your recent visit and would like to personally speak with you to learn more about how we can improve and once again make you a fan. Please contact me at 281-296-5308 so we can remedy the situation as soon as possible. Best, Joe Salazar Customer Relations Manager

Apr 21, 2020 -

celiammb responded

I called you back at the number provided 281-296-5308 and I left a message for you on 4/17/2020. I continue to have problems with my 2020 Highlander and continue to go without a resolution. Feel free to return my call and hopefully you can provide a solution. Thank you.

Apr 28, 2020 -

celiammb responded

Hi Joe, Fred Haas Toyota World, customer relationship manager I called and left a second message for you today, as you instructed on your previous reply. I see that your dealership blocked me from your Facebook page so I can't comment on the postings about my 2020 Highlander. I'm sure you all are wanting to keep that quality issue and specifically the poor customer service issue that I encountered, off of your social media. I have never stated anything that was not 100% truthful and cannot be demonstrated by anyone who gets in my car and touches the steering wheel. Toyota USA has assigned me a case number so we will see where that goes. I am instructed by them to reach out to Mark Woods, Director in your Service Department. I will continue to update, to be 100% fair and accurate.

April 05, 2020

Online Can Be Positive As a busy teacher and single Mom, it was very difficult to shop online for my daughter's first car--a used Prius. It was a race! Even more difficult More

by Mature Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Castaneda
Apr 06, 2020 -

Fred Haas Toyota World responded

Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about Miguel and we hope to see you again.

April 04, 2020

chris he was easy to talk to and very polite at all times, he explained to us the entire process and what he could do to make it as easy as p More

by deusasuservicio777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
Apr 06, 2020 -

Fred Haas Toyota World responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience. We hope to assist you again in the future!

April 03, 2020

This dealership went above and beyond for me...I never thought I could get my dream truck. Fred Haas made it happen . A.C. Collins More

by feliciaowens95
Recommend Dealer
Yes
Employees Worked With
AC Collins, Gio Guzman
Apr 06, 2020 -

Fred Haas Toyota World responded

Felicia, thank you so much for this positive review and kind words about A.C.. We are so happy he helped find the right vehicle for you! Enjoy your new vehicle and we hope to assist you again in the future!

March 30, 2020

Referral Fred Haas Toyota World sales man say they pay for referral I referred my daughter In December and have not received and check in the mail that was fou More

by seg
Recommend Dealer
No
Employees Worked With
sales manger and assistant general manger left memessage for general manger, Peter Cardona, Alex De La Torre
March 30, 2020

Good guy Chris he was easy to talk to and very polite at all times, he explained to us the entire process and what he could do to make it as easy as possible for us. More

by hernandezsebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
Apr 02, 2020 -

Fred Haas Toyota World responded

We are happy to provide an easy buying experience for you, Sebastian. We strive for quality service, and dedicated employees like Chris make it happen! We hope to see you again in the future.

March 29, 2020

Seems like a great dealership everything fine. They have a lot of nice cars and they seem to have good prices. I talked to Chris Wright and he is very knowledgeable when it comes t More

by luis Jesus SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
Mar 30, 2020 -

Fred Haas Toyota World responded

Thanks for the five-star review, Luis! We will be sure to pass along your kind words to Chris.

March 28, 2020

all i can say is, man to man this guy chris wright is awesome. after a long talk with him he was explaining me all the quirks and perks of each vehicle and how could he help me get a better price on each More

by Luis
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
Mar 30, 2020 -

Fred Haas Toyota World responded

Thank you for the excellent review, Luis!

March 27, 2020

good dealership. great cars chris wright made my experience so nice, i really don't know anyhting about cars but i'm glad he guided me and he took the time to explain me and he w More

by ronaldo20choez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
Mar 30, 2020 -

Fred Haas Toyota World responded

Thanks for the five-star review, Ronaldo!

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