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Fred Martin Superstore
Barberton, OH
2,788 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,788 reviews
May 10, 2016
Great my husband liked it My husband loved the service but I didn't the salesman was pushy... like begging us to buy a jeep... First they wanted 7000.00 down than all of a sud My husband loved the service but I didn't the salesman was pushy... like begging us to buy a jeep... First they wanted 7000.00 down than all of a sudden 2000.00 down and BAM we re in a jeep. Before we went down there they said I was preapproved and I wanted to know how much they wouldn't tell me till I got down there to look at one... I didn't like it but my husband... I personally wouldn't buy another jeep from there... More
by Janice74
Employees Worked With
David Simon and one other guy
May 07, 2016
Awesome!!! They paid off my JUNK car from Wally Armour, terrible place. I got a 2016 Chrysler 200!I love it! I get free oil changes for three years! I first star They paid off my JUNK car from Wally Armour, terrible place. I got a 2016 Chrysler 200!I love it! I get free oil changes for three years! I first started off chatting with someone online then came in and got Bob Allen who was my awesome sales man!He actually has a personality! I highly recommend him if you plan on buying a car! More
by Jessicablotner1995
Employees Worked With
Bob Allen
May 06, 2016
Jeep Lease My girlfriend from Michigan recently leased a 2016 Cherokee from Fred Martin. I have leased four vehicles there since 2007 and have been very happy wi My girlfriend from Michigan recently leased a 2016 Cherokee from Fred Martin. I have leased four vehicles there since 2007 and have been very happy with the sales team and the service department. Rob Zabel assisted me with the last three of these. Rob is great. He is patient and helpful. He listens to what you want and does not push anything on you. This deal was done over the phone and almost all of the paper work was done when we arrived at the dealership. Rob respects your time. When my current lease runs out, I will be back. More
by Lapaz
Employees Worked With
Joe Lamptman assisted me in my first lease and is now the sales manager.
May 05, 2016
" Don't judge a book by it's cover " My husband and I were ready to buy a new vehicle and we knew the exact one we wanted. I did some research online. I emailed the store and I received My husband and I were ready to buy a new vehicle and we knew the exact one we wanted. I did some research online. I emailed the store and I received a response back with in a hour and got a phone call by the next day. They said they had a car that may fit our needs. I decided to take a trip to the store by myself . I had great service from the day I walked in until the day I walked out with my new SUV. More
by Maria Moorehouse
Employees Worked With
Robert Zabel & Lonnie Murdock
May 05, 2016
new car i was very impressed with the way i was taking care of at fred martin my car was in very poor condition but was still taken as trade , the sales peopl i was very impressed with the way i was taking care of at fred martin my car was in very poor condition but was still taken as trade , the sales people were very friendly and though at first i was very nervous put me at ease,my salesman took the time to find me the perfect car and it was just what i was looking for it was like god sent i am so glad i finally took the chance knowing my credit was not so good kept me at bay for awhile just wish i would have done it sooner. More
by cargirl1214
Employees Worked With
bob allen
May 02, 2016
2016 Jeep Cherokee I live in Northville, Michigan, and bought my Jeep from Fred Martin Superstore. My boyfriend lives in Akron, and has purchased four vehicles in the I live in Northville, Michigan, and bought my Jeep from Fred Martin Superstore. My boyfriend lives in Akron, and has purchased four vehicles in the past nine years from this dealership. Rob Zabel made the purchase process very easy, and had everything ready when we arrived to pick up the vehicle. Thanks to Rob, and the rest of the team there.....Jeremy for the test drives, and Rob for all the paperwork that needed to be signed. More
by judith415
Employees Worked With
Rob Zabel, Jeremy, and Rob.
April 29, 2016
Don't care about customers Purchased a new Jeep from them. I had an issue with the vehicle within hours of taking delivery. They told me tough and wouldn't let me switch to a Purchased a new Jeep from them. I had an issue with the vehicle within hours of taking delivery. They told me tough and wouldn't let me switch to a vehicle that wasn't having issues. They also lied to my wife and I and we will never purchase from them again. Our sales person was fine but management was poor. Stay away. More
by Chris Searles
Employees Worked With
John, floor manager lied over and over.
April 15, 2016
Love this dealer! This dealership seems to find the most pleasant, knowledgeable, courteous people of any dealer we've ever dealt with! We originally leased our Ram and This dealership seems to find the most pleasant, knowledgeable, courteous people of any dealer we've ever dealt with! We originally leased our Ram and then bought it out because we loved it so much. We've used their quick oil change service, their service dept. and of course their sales and finance people. Everyone has been awesome and we always tell people how great it is to go to this dealership. Today Rob Zabel took care of us and everything went smooth as always! More
by oldguy
Employees Worked With
Rob Zabel,
April 14, 2016
AWESOME This is a fabulous dealership! I have bought several vehicles from this dealership.I always use their salesman Rob Zabel. He is great! You won't find This is a fabulous dealership! I have bought several vehicles from this dealership.I always use their salesman Rob Zabel. He is great! You won't find a more honest salesman than this guy.He pulls no punches , tells you the honest truth -not your typical salesman at all! I have never had a bad experience at this plae.Everyone is always friendly ! I highly recommend them! And if they don't have what you're looking for they will find it for you! More
by shelbycrazy1
Employees Worked With
Rob Zabel
April 12, 2016
Great Service I received great service while purchasing my vehicle with Fred Martin Superstore. My sales person and the finance staff was excellent. I would recomme I received great service while purchasing my vehicle with Fred Martin Superstore. My sales person and the finance staff was excellent. I would recommend Fred Martin Superstore to my family and friends. More
by herdyc
Employees Worked With
Bob Allen
