Fred Martin Superstore

Fred Martin has repaired my vehicle a few times and does great work. A slight communication issue this last service but was completely corrected and made right great work. A slight communication issue this last service but was completely corrected and made right More

I purchased a car here and when I mentioned it had issues with the engine missing when I was test driving, the guy told me that it was the way it drove but I am still having issues with the engine missing an with the engine missing when I was test driving, the guy told me that it was the way it drove but I am still having issues with the engine missing and it’s only gotten worse the three months I’ve had it due to a transmission issue. Will never go here again and they also sold me the car and had me sign before I knew it was being sold as as. More

I went for a lube, oil, filter, and tire rotation. It was super fast, I didn’t need a reservation, and I probably received more feedback from the technicians at Speedy, than I would have taking it int It was super fast, I didn’t need a reservation, and I probably received more feedback from the technicians at Speedy, than I would have taking it into a shop anywhere else. They use cameras, explain everything about your car check up, and the best part is, you never even get out of your car! It’s the fastest way to keep your car on the road. Thanks Speedy! More

Rob was one of the most helpful sales people I have worked with. You need to buy him a cup of coffee. worked with. You need to buy him a cup of coffee. More

Do not buy a car here. Placed a deposit and made an appt with Chris for 8/1 for the following Sat after my deposit. Drove 2 hrs for the appointment to test drive the car th Placed a deposit and made an appt with Chris for 8/1 for the following Sat after my deposit. Drove 2 hrs for the appointment to test drive the car that I placed a deposit on. Get there, says our last name (Brown) on their white board with the car info and the date 8/1. I believe it was Richard said Chris was on a drive and would be back in 15 min. We walk around lot looking for the car, don't see it. Walk in and ask where the car was, HE SAYS WE SOLD IT!!! Said Chris called us. We have no missed calls. However, we have a dozen text and emails about the car and receipt of deposit. Apparently text, emails, or even a carrier pigeon wasn't an option to make sure we didn't waste our time driving 2 hrs. Said the deposit was sent back, however it was not showing being put back in our account. Waited a very long time for proof of the refunded deposit, which they couldn't provide at the time being a Saturday. Richard offered to fill my tank with gas for our wasted drive, no thanks. Asked if we had any interest in another car. Obviously not since we put a deposit on this one!!! Wouldn't even look into buying anything from this dealership now anyway. What's worse is this car was going to be my son's first car, who road with us and was so excited for this car. So watching our son get completely let down by a bunch of men was infuriating. I put a 2 star bc, I understand it's harder to remove a 2 star. And, Chris never once made an appearance. So, if you purchased a 2015 Ford Fusion from Fred Martin on Barberton week of 7/27, we had a deposit down, bc they also tried to say it was sold shortly before they took our deposit and they didn't know. Update: funny how I get an email today saying a refund has been started on 8/3. Which means they lied!!!! Money is still not in my account. More

Excellent service, easiest two cars I have ever purchased. Joe Van Jura and Mike Rutherford are both great guys to work with. 10 out of 10 will get my business again purchased. Joe Van Jura and Mike Rutherford are both great guys to work with. 10 out of 10 will get my business again More

Bill King is amazing! He is professional and very professional. Really like having him as our salesman. Second vehicle we bought from him. He is professional and very professional. Really like having him as our salesman. Second vehicle we bought from him. More

Communication was very poor. Drop my car off at 7:45 AM. It was expecting an update mid afternoon but ended up having to call and mechanic had not even looked at my car would cal Drop my car off at 7:45 AM. It was expecting an update mid afternoon but ended up having to call and mechanic had not even looked at my car would call me back with status of jeep. After I got off of work I went up there around 5:20pm same day and a mechanic came out and said did you drop off and I said correct he said when you drop off 2 to 3 day wait as if someone explained that to me when I dropped off early that morning.But they looked up my phone number in system after I told them I called multiple times an no one picked up and seen that the reason they hadn’t received my text messages/ phone calls because it was under another person‘s name but the guy I spoke to on the phone said he would call me back to give me an updated, but that never happened. They did keep my vehicle-another day and it was worked on early that next morning and done by noon that day. Just felt like the communication could’ve been better very frustrating. More

Outstanding support. Verizon pay expired after 45 days had to be re-issued cause a little bit of a hiccup, but not too much inconvenience. Would’ve been nice to get a he Verizon pay expired after 45 days had to be re-issued cause a little bit of a hiccup, but not too much inconvenience. Would’ve been nice to get a heads up prior to it expiring that they wasn’t gonna meet the deadline. More

A great place to get great deal. Especially with Rob Zabel. It's my 4th vehicle lease with him. Especially with Rob Zabel. It's my 4th vehicle lease with him. More