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Fred Martin Superstore

Barberton, OH

4.7
2,662 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,662 reviews

July 01, 2025

Seems like a nice dealership and that's a good review from me as I like going to dealerships as much as I like going to the Dr. Office. Was worth the extra drive miles from Pennsylvania, Pennsylvania dea More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Fred Martin Superstore responded

Thank you for your kind words and for driving out! We appreciate your business and hope to see you again the next time you come this way!

June 28, 2025

Called for a remote issue on the Dodge SUV said bring it in tomorrow. We’ll take a look at it. Had it fixed in five minutes thank you very much for getting it in so quick. After Spitzer’s told me I’d have t More

by Richard. Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jul 01, 2025 -

Fred Martin Superstore responded

We're happy to hear our team could get it fixed! Thank you for your kind words and for your business! We look forward to seeing you again!

June 27, 2025

First off I am very pleased with the prices and second off the sales girls Kelli and Lisa were amazing. They were easy to talk with like you knew them your whole life. They knew what they were talking ab More

by Holzy513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Fred Martin Superstore responded

We're happy to hear that Kelli and Lisa were able to provide a great experience! Thank you for your kind words and for choosing our store. If we can help with anything else, don't hesitate to reach out! Thank you again and congratulations on your new RAM!

June 26, 2025

The experience was awesome and refreshing . The service is impeccable!!!! This was my first time for maintenance. Truly a pleasure!! Frank Ferro More

by frankf0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bulgrin
Jun 27, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business! We look forward to seeing you again!

June 24, 2025

My brother had recently bought a new car here and rated the services included with buying from FMS, so I did preliminary research on their website for used cars in my range. The salesman, Joey, was helpful More

by JJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Shean
Jun 25, 2025 -

Fred Martin Superstore responded

We're happy to hear our team could provide you with a great experience! Thank you for choosing our store and congratulations on your purchase! We look forward to seeing you again at your next oil change!

June 24, 2025

Mike Trissel at Fred Martin was such a great help. We arrived to look at one vehicle and discovered it wasn't what we thought it was, and Mike suggested that we look at a different one and it ended u More

by josephellis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Fred Martin Superstore responded

We're happy to hear that, although the first vehicle was a bust, that we were able to find the perfect car for you! Thank you so much for your kind words about Mike and for choosing our team! Congratulations on your purchase and we look forward to seeing you again!

June 17, 2025

Tim was excellent! He was extremely helpful and responsive and helped us get exactly what we were looking for! The dealership was clean and welcoming and the rest of th More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
Jun 17, 2025 -

Fred Martin Superstore responded

We're happy to hear that Tim and our team could get everything taken care of! Thank you for your kind words and for your business!

June 17, 2025

Quick oil change and free car wash. Great service. Fast and friendly. Fred Martin’s got it figured out. More

by Dk45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change crew
Jun 18, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for sharing your experience! We look forward to seeing you again!

June 14, 2025

My 17yr old daughter bought a used car and we purchased the warranty with it. She didn’t have it for 12 hours & the check engine light came on. Took it back to the dealership & they said the power module h More

by jefden03
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Fred Martin Superstore responded

We're sorry to hear this was your experience, however, the vehicle purchased was purchased As-Is, and the extended warranty does not cover this part. We understand the frustration, but this can happen with an as-is purchase. We thank you for your comments.

June 11, 2025

Had my car at a different dealership 3x to correct and issue and it was not corrected. Fred Martin diagnosed the problem and had a game plan to fix it within two hours of my car being on site. Will only u More

by kleinkristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Fred Martin Superstore responded

We're happy to hear that our team could help out! Thank you for your kind words and for choosing us! We look forward to seeing you again!

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