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Fred Martin Superstore

Barberton, OH

4.7
2,387 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,387 reviews

April 19, 2024

First time car buying a car very helpful loved the salesman dude kicked butt very good More

by Seth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Fred Martin Superstore responded

Hey Seth! We appreciate the kind words about Matt and our team! We noticed the review was less than 5-stars. If there were any issues during your visit, please reach out to us at Fmcares@fmcars.com and let us know! Thank you again for your kind words and for your business!

April 18, 2024

Everyone was very friendly. They were excellent to deal with on pricing. I would recommend Fred Martin Superstore store to everyone... 💯 More

by mmckim515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cachat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our team and for your business!

April 16, 2024

First time buying a car from a dealership, was super nervous David made me feel at home and confident with my decision and made the process super easy More

by Akp94272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cachat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Fred Martin Superstore responded

We're happy to hear David and our team could give you a great experience! Thank you for giving us the opportunity to make your first dealership experience a great one. If we can help with anything else, please reach out and let us know. Thank you again and congratulations on your purchase!

April 16, 2024

Kelli was extremely helpful with all the questions that i had, and made this the best car buying experience i’ve ever had! Definitely would recommend! More

by oshellautumn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Kelli and for recommending our team! Congratulations on your purchase and we look forward to seeing you again!

April 15, 2024

Timmy made the entire process easy to get through, even though it took a lot of work. I’d recommend Fred Martin to anyone because of that experience. More

by jjor03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Jamison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for the kind words about Timmy and for the 5-star review! Congratulations on your purchase and we look forward to seeing you again!

April 15, 2024

I am pleased by the way I was treated from the start to finish. Their sales staff is professional, courteous, truthful, knowledgeable, and eager to help answer all questions. They listened to my concerns More

by letianichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Young
Apr 16, 2024 -

Fred Martin Superstore responded

Thank you so much for the kind words about Trey, Amber, and the rest of our team! We're happy to hear we could give you a great experience! Congratulations on your purchase and we look forward to working with you again on the next one!

April 15, 2024

Fred Martin made the entire process easy. From the sales experience through financing everyone was professional and friendly to work with. More

by Jim_dippel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for the kind words and for choosing our team, Jim! Please reach out if there is anything else that we can help out with. Thanks again and congratulations on your purchase!

April 14, 2024

They did awesome - thank you both :-) (Trey and Joe) always a pleasure doing business and would recommend More

by Kstewart74oh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Boughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda
Apr 15, 2024 -

Fred Martin Superstore responded

Thank you for the kind words about our team and for your business! If we can help out with anything else, please reach out and let us know. Thank you again and congratulations on your purchase!

April 12, 2024

My vehicle had some erosion that developed over time, Fred Martin Super store got me right in and repaired all erosion, they did a beautiful job More

by Catfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

April 12, 2024

I appreciated the timeliness of the work performed on my vehicle and the professionalism of the service advisor, Scott. I am concerned that with only 21000 miles this car has already had multiple recalls, w More

by Brent
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Fred Martin Superstore responded

Hi Brent. Thank you so much for your high rating and for your kind words about our service department! Please reach out if we can help with anything else. Thank you again!

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