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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
4.6
2,825 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,825 reviews

October 23, 2026

Hunter was very nice and answered all our questions! ! Wish they would wash the car for you instead of having us go through carwash More

by michele.claflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Oct 29, 2026 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your high review! We appreciate your business and we look forward to making your next experience even better!

October 16, 2026

Talked over the phone about a vehicle and was very rude and condescending. Would not recommend. More

by johnstewarts1919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trevor Swain
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2026 -

Fred Martin Superstore responded

Hi There, we were unable to locate your visit in our system to properly address your experience with Trevor. Please email fmcares@fmcars.com with your name so that we may research your call and provide feedback to the salesperson. We apologize this was your experience. Thank you for your comments.

October 14, 2026

Very good experience trading in and purchase. Everyone involved stepped up there game. I recommend More

by Clyde659
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Swain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 29, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! Congratulations on your new Jeep and we look forward to seeing you again!

October 10, 2026

Very friendly service. Fast and efficient. Did a good job of informing me of all that was done. More

by tbajornas001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 12, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team. We look forward to seeing you again!

October 09, 2026

I wish I didn’t have so many problems with the vehicle but the service I received was excellent I’ll give 10’s. For all the deparments More

by Donwancata
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 09, 2026 -

Fred Martin Superstore responded

We are truly sorry to hear about the experience your are having regarding your vehicle, but we're glad our team has been there to be able to make this right. Thank you so much for your support and for your kind, 5-star review.

October 08, 2026

They had our car for a week and didn’t give us a vehicle to drive. More

by Tehart8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Print
Oct 09, 2026 -

Fred Martin Superstore responded

Good morning. We sincerely apologize for the long turnaround time and the inconvenience of not having a loaner vehicle. This recall required extensive labor, including removing the headliner of the vehicle, and strict manufacturer guidelines severely limited our rental car coverage. We truly regret the disruption to your schedule and we thank you for your review.

October 04, 2026

Always treated well. Our salesman, Daylor Neal, has always tried to do his best to take care of us. It’s our 6th purchase from him. More

by Cmagill46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your continued support of Daylor and our Team! Congratulations on your purchase and we look forward to your next visit!

September 30, 2026

Service for Recall! Easy to setup appointment and they had me back on the road in no time. Hunter was excellent! More

by rdudek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Print
Oct 05, 2026 -

Fred Martin Superstore responded

We're happy to hear our team could help! Thank you so much for your 5-star review and for choosing our team! We look forward to seeing you again!

September 21, 2026

Quick, knowledgeable! Very kind, and super thorough. Was shown a few cars and pricing and was able to make the right decision for me! More

by Callie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business. We look forward to seeing you again!

September 20, 2026

We had a great experience while purchasing our new Jeep Grand Cherokee. The staff was friendly, helpful, and efficient. More

by pback73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Craig
Print
Sep 21, 2026 -

Fred Martin Superstore responded

Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to your next visit!

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