Fred Martin Superstore

Brandon was very helpful and brought options to the table that we did not consider.I was pleased with my choice and look forward to the free oil changes. that we did not consider.I was pleased with my choice and look forward to the free oil changes. More

I rated this Dealer with a very good performance because he was very friendly and helpful to me, and took his time to explain everything to me. It was cold that day so he got us a golf cart to make it quick he was very friendly and helpful to me, and took his time to explain everything to me. It was cold that day so he got us a golf cart to make it quicker. He never pressured me into buying any of the cars, I hope he's still there next time I need a car. Sincerly Brenda Brown More

Cory Evans was great to work with. He made sure that all of my questions were answered and that I was happy through the entire process. I will gladly be a return customer. Thanks! of my questions were answered and that I was happy through the entire process. I will gladly be a return customer. Thanks! More

Drive from west side of Cleveland. Well worth the 45 minute drive. Bought my second Jeep from the superstore. Will.continue to bring my business down to Fred Martin. salesman will help you in every way minute drive. Bought my second Jeep from the superstore. Will.continue to bring my business down to Fred Martin. salesman will help you in every way to buy the vehicle you want at the price you want. More

This is our second Town and Country and Dave was great meeting our requirements, nothing pushy to get a higher price on the vehicle and very patient. Explained every detail, 2 test drives and even came in meeting our requirements, nothing pushy to get a higher price on the vehicle and very patient. Explained every detail, 2 test drives and even came in on his day off so we could pick up the vehicle.A very comfortable experience and will recommend Dave and the dealership to anyone. More

I found a vehicle on line that I was interested in. As I was driving over an hour, I wanted to make sure the vehicle I was interested in was available. When I arrived I waited 20 minutes to find out that s was driving over an hour, I wanted to make sure the vehicle I was interested in was available. When I arrived I waited 20 minutes to find out that someone had put a deposit on the vehicle 3 days before. He tells me, "Certainly I could consider another vehicle." Talk about bait and switch! This was totally disgusting customer service and very poor business practice. Look out for these guys! More

My sales person Cindy was very knowlelable, and never once tried to push ann vechile on me. She went as far as to look up some cars on the websight and even ones that were not on you're site. She even pu once tried to push ann vechile on me. She went as far as to look up some cars on the websight and even ones that were not on you're site. She even put up with me. The finance dept. and other persons I talked to were graet also. No complaints from this customer so. I would and will recomend you're place to anyone that is looking for a new or used vechile. More

One of the best new car buying experiene i have ever had. I have purchased many vehicles in the past and this was by far the best experience. Noah and Rob were both very knowledgable and extremely helpful. I have purchased many vehicles in the past and this was by far the best experience. Noah and Rob were both very knowledgable and extremely helpful. I cannot say enough about new car sales manager Joe Lamtman he worked very hard to ensure that i had the best possible deal. My wife and I had some serious issues with our credit over the past few years due to job loss and we have been working our way out of debt. The " car guys" at Fred Martin were able to get the deal done when other dealers could not. Thank you More

Recently purchased my second new vehicle from Fred Martin, first was a Challenger in 2009 and now a new Ram 1500 in 2012. Received top notch treament from the sales staff and got the best price aroun Martin, first was a Challenger in 2009 and now a new Ram 1500 in 2012. Received top notch treament from the sales staff and got the best price around on both vehicles, both below invoice. As long as Fred Martin continues with great service and low prices I will continue to buy all future new vehicles from them. More

My first experience with Fred Martin was not favorable and it was 10 years ago. The salesmen I spoke with didn't seem like they wanted to be bother by me. Their former attitude made me feel like Fred Mart and it was 10 years ago. The salesmen I spoke with didn't seem like they wanted to be bother by me. Their former attitude made me feel like Fred Martin only wanted to sell new cars to people with credit for the higher commissions. However upon going back to Fred Martin I have found that they no treat all customers the same. They don't care if I'm dropping $3500.00 or $35,000.00, they treated me just like a man in a suit. In the past I have seen sales people judge the book by the cover, and loose a sale because they went for the better dressed. Not everyone puts on leisure clothes to go buy a car, furniture, or appliances. I drove the company dump truck, I'm talking a full size 10 tire could have been a semi dump truck the lenders office to buy my house because I was at work and made arrangements with the boss to take a "lunch" break to sign the paperwork. Since then I have become disabled and living on a fixed income. I went to Fred Martin with the thought that I was wasting their and my time but it was something to do on a Saturday afternoon. I was greeted but the man I had an appointment with was busy, so I was handed of to a pleasant woman who took my statistics and returned with what I thought was a security man in case I went ballistic. I was ready for her to tell me that there was nothing that could be done for me, when instead she said This is Ty Davis and he is going to find you a mini van yo can afford. It took a while crunching numbers and figuring my meager down. Ty Davis got me in a 2008 Dodge Caravan with 3 years free oil changes, 24 month powertrain warranty, and free roadside assistance. Being disabled and living on a fixed income, this is more than I ever imagined. Fred Martin has taken a rolling road roach also know as a "Rolls Kanardly" or a term we used for a unroadworthy vehicle, and put us in luxury! Thanks Fred Martin and Ty Davis, You're more than just car guys, Your car guys that help people. Getting me out of my former vehicle not only helped me, but you also helped the public and the environment, That car was unsafe. I only drove it because it was all I could afford at the time. Fred Martin also does public service like getting those road roaches off the road. Maybe they just felt sorry for me finding me driving a vehicle in that condition. More