Fred Martin Superstore - Service Center

Recall and tire rotation I arrived at my scheduled appointment and my car was taken back promptly and politely.my questioned were noted and the vehicle was serviced and return I arrived at my scheduled appointment and my car was taken back promptly and politely.my questioned were noted and the vehicle was serviced and returned on time More

Very Accommodating My van had an ignition issue which caused it to stop working. It was stranded and I had to have it towed to a dealership. Fred Martin accepted my van, My van had an ignition issue which caused it to stop working. It was stranded and I had to have it towed to a dealership. Fred Martin accepted my van, without appointment, spur of the moment, and had it fixed and back to me in a few days. I appreciate them taking my van in and helping me out. The van is working great now, thanks to their help! Their service receptionist, Brittany, and mechanic, Mike, were very helpful, knowledgeable, and professional. Thanks! More

Great experience We always have the best luck at Fred Martin. All of my family has bought a car through them. Convenient oil change, car wash, and tire rotation right We always have the best luck at Fred Martin. All of my family has bought a car through them. Convenient oil change, car wash, and tire rotation right across the street. Love my Jeep!!! More

Great experience We went for a maintenance check/oil change. Always great customer service, always pleasant and helpful as to what is needed..Would definitely recomme We went for a maintenance check/oil change. Always great customer service, always pleasant and helpful as to what is needed..Would definitely recommend this service department to France. More

Excellent followup When we purchased our van and left, something didn't feel right in the steering (shaking). Took it right back and they got it in a couple days later, When we purchased our van and left, something didn't feel right in the steering (shaking). Took it right back and they got it in a couple days later, balanced the tires and aligned it as well. Everything is perfect now. They said they would fix it and make the vehicle as they should, and followed through. That earned my return business when I replace our other vehicle next year. More

Love this place I have bought 3 cars at this dealer I have been there for many many different reason They are respectful and courteous from the vips to the oil chan I have bought 3 cars at this dealer I have been there for many many different reason They are respectful and courteous from the vips to the oil change crew the people that answer the phones Everyone they really set the bar high For customer service. Always answer all your questions. Fred Martin Rocks More

Best in Class Service First time having my Jeep serviced at Fred Martin and I was very satisfied. The overall experience from the call to make the appointment until I picke First time having my Jeep serviced at Fred Martin and I was very satisfied. The overall experience from the call to make the appointment until I picked up my vehicle was significantly better than any other dealership we've ever used for service. More

Courteous and Professional Good afternoon. I have been pleased with Fred Martin Superstore since my first visit, and subsequent purchase 12/10/17 of my 2017 new Jeep Compass tha Good afternoon. I have been pleased with Fred Martin Superstore since my first visit, and subsequent purchase 12/10/17 of my 2017 new Jeep Compass that same day. They bent over backwards to get the deal done. And last Saturdays oil change, in which I was 2nd in Bay 3, only took from 7:58 am until 8:20 am, when I was done and on my way. Fantastic!! More

Factoy recall. Had a recall on 2017 Chrysler Pacifica. Appointment was made quickly by phone call. I checked in quickly and work was done on time. Service personn Had a recall on 2017 Chrysler Pacifica. Appointment was made quickly by phone call. I checked in quickly and work was done on time. Service personnel were polite, friendly and informative. I'm very satisfied. More

Vehicle Service & Repair Service and repairs were completed on time and as agreed. A recall item was addressed and software updates were completed correcting some minor glitc Service and repairs were completed on time and as agreed. A recall item was addressed and software updates were completed correcting some minor glitches which had appeared. More