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Fred Mueller Mazda

Schofield, WI

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6 Reviews

320 Grand Avenue

Schofield, WI

54476

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Latest Reviews

October 01, 2021

"My experience with Justin Clairmore at Fred Mueller Mazda..."

- Cardude

My experience with Justin Clairmore at Fred Mueller Mazda was unfavorable. If you chose to work with this dealership be very careful about this dealer call fees, and how those names and prices of those fees get switched or changed to confuse or redirect your attention during the buying process. From the start of my interactions with this dealership, Justin went out of his way to tell me that your dealership would provide a smooth and easy transaction. What transpired was anything but smooth and easy. I asked for an out the door price and was given a price that included all fees. One of these fees Justin characterized as a “service fee”, which I clarified was the same as a “documentary fee” or “doc fee”. Come time to close the transaction, I was given a different pricing and suddenly the “service fee” now became a “documentary fee” on paper, and the out the door price no longer matched the initial pricing. This dealer pulled a classic bait and switch tactic. I reminded Justin about that the pricing he provided to me initially he told me to “Take it or leave it”. An email to highlight this problem the general manager, Joe Mueller went unanswered, which was rather unprofessional and reaffirmed my suspicion that the intent was clearly bait and switch. Avoid these jokers at all costs…

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Employees Worked With

Justin Clairmore

March 26, 2018

"Excellent service"

- Mary1930

Very friendly and courteous; patient and very thorough with explanations about the vehicle; fair price and fair trade-in value; definitely recommend this dealership; love the CX-3.

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Employees Worked With

Justin Clairmore

November 14, 2017

"Body shop"

- Josh

Brian found out we were in an accident and went out of his way to line us a comprable loaner car! Excellent customer service by a top notch salesman! He always puts his customers needs first! Thanks again for another positive experience and making sure our family is safe and comfortable.

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Employees Worked With

Brian Tetzlaff and Steve Rainville

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