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Frederick Chevrolet & Certified Pre-Owned
Lebanon (Visit website for Hershey and Lancaster locations) , PA
135 Reviews
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135 Reviews of Frederick Chevrolet & Certified Pre-Owned
March 23, 2016
Best Vehicle Buying Experience Ever! I happened to find the low mileage, used vehicle I was looking for online. Problem was it was seven states away! I contacted Frederick Certified Pre-o I happened to find the low mileage, used vehicle I was looking for online. Problem was it was seven states away! I contacted Frederick Certified Pre-owned of Hershey and hooked up with Tom Zemba. He was very laid back and applied absolutely no pressure. He made sure the vehicle was held while I arranged to fly across the country to purchase it. Upon my arrival, Tom had an associate from the dealership pick me up at the airport. The vehicle was immaculately prepped with the transit tag already attached. After a test drive around Hershey, we sat down and completed the paperwork Tom had already prepared. I have never experienced a more pleasant vehicle purchase - either new or used - in my life. My only regret is that I live so far away that it's unlikely I'll be a repeat customer or refer friends to this dealership. They did right by me and all of the reviews I have read suggest this is how they treat their customers each and every time. I was made to feel as though my business was very much appreciated - on top of getting a fair deal on just the truck I was looking for! More
by Robert B.
Employees Worked With
Tom Zemba
Helpful March 22, 2016
Great Buying Experience Sam Garcia was fantastic to deal with, no pressure and very helpful on our several visits to Frederick while shopping for our new Tahoe. Everyone we d Sam Garcia was fantastic to deal with, no pressure and very helpful on our several visits to Frederick while shopping for our new Tahoe. Everyone we dealt with were freindly and very helpful during the buying process. More
by Milksie
Employees Worked With
Sam Garcia
December 28, 2015
Fantastic Experience!!!! Cheri Kaplan is a joy to work with. Cheri absolutely knows the meaning of customer service! She is definitely my go to person at Frederick! Cheri Kaplan is a joy to work with. Cheri absolutely knows the meaning of customer service! She is definitely my go to person at Frederick! More
by Ray Maillet
Employees Worked With
Cheri Kaplan
November 13, 2015
Happy Customer Cheri, Wonderful to work with, this purchase was our second with her, very happy with her help and knowledge. She makes sure that you are satisfie Cheri, Wonderful to work with, this purchase was our second with her, very happy with her help and knowledge. She makes sure that you are satisfied and the car is exactly as expected. More
by imagine77
Employees Worked With
Cheri Kaplan
November 11, 2015
Cheri is a great sales person I worked with Cheri Kaplan on my recent purchase of a Silverado truck.She is very knowledgeable of chevy trucks. I have always been satisfied with ser I worked with Cheri Kaplan on my recent purchase of a Silverado truck.She is very knowledgeable of chevy trucks. I have always been satisfied with service done at Frederick. More
by silverado
Employees Worked With
Cheri Kaplan
November 09, 2015
Excellent sales person no sales pressure cheri really knows her job on the product she is selling. If she doesn't she will take extra steps to get you an answer quickly. no sales pressure cheri really knows her job on the product she is selling. If she doesn't she will take extra steps to get you an answer quickly. We can't say enough good about Cheri More
by 2015 newtruck
Employees Worked With
Cheri Kaplan
November 09, 2015
transmission went out It was a very pleasent and satisfieing visit vehicle was repaired in a timely fashion and correct. One of the best parts was the purchase with Sheri s It was a very pleasent and satisfieing visit vehicle was repaired in a timely fashion and correct. One of the best parts was the purchase with Sheri she was up front and honest and was concerned that we were satisfied with the complete deal I would and will purchase other vehicles from Sheri when the occasion arrises and will point my friends and family and co-workers to Sheri for their next vehicle purchase with out a doubt!!! More
by buysalot 1961tom
Employees Worked With
Cheri Kaplan
November 07, 2015
Friendly, businesslike, efficient Cheri greeted my wife and me promptly and got right down to business. We were given a test drive right away, while our car was evaluated. When we ret Cheri greeted my wife and me promptly and got right down to business. We were given a test drive right away, while our car was evaluated. When we returned, we were able to work on price right away. George the sales manager joined in, and we reached agreement quickly. This was in sharp contrast to another dealer we had visited that day. Cheri was friendly and responsive from the sale through delivery, a pleasure to work with. I've purchased cars from this dealership previously, and always received good service. I look forward to the renewed relationship. More
by davidh
Employees Worked With
Cheri Kaplan
November 07, 2015
A pleasure to deal with Picking up our Equinox from Cheri was wonderful. Apart from the transaction, she took special care in demonstrating all the vehicle features and conn Picking up our Equinox from Cheri was wonderful. Apart from the transaction, she took special care in demonstrating all the vehicle features and connectivity options, etc which was a time saver in terms of learning and manual reading. Before driving to the dealership, all materials were prepared and ready for us as we arrived. We only wish the dealership was closer to our home. The time Cheri took to explain all features is an important factor, something even luxury salespeople do not often take the time to do. We highly recommend Cheri, and give her an A+. Also, after the sale (day two of ownership), we had a tire issue, which Cheri was willing and able to address immediately. We need more like Cheri! More
by MB EV
Employees Worked With
Cheri Kaplan
November 06, 2015
Amazing Cheri Kaplan and the whole team at Frederick Supermarket of Cars are top notch in customer service. Cheri sat with me and went over me needs and wants Cheri Kaplan and the whole team at Frederick Supermarket of Cars are top notch in customer service. Cheri sat with me and went over me needs and wants in my next car and put me in one that I love-I will be a repeat customer for life. More
by Moonshine15
Employees Worked With
Cheri Kaplan
