Frederick Ford

Mike Miller did an outstanding job in getting me into my new Transit Van, there was no haggling on price, the offer on my trade was top notch, buy here took less than an hour. new Transit Van, there was no haggling on price, the offer on my trade was top notch, buy here took less than an hour. More

Go over your paper work carefully. Purchased a new Go over your paper work carefully. Purchased a new F250 from them last week. First contact was via text where I confirmed the asking price was $ Go over your paper work carefully. Purchased a new F250 from them last week. First contact was via text where I confirmed the asking price was $4k over sticker which is also what was posted on their website (every dealer is charging a premium as trucks are in short supply). Agreed and move forward with a trade value request. I will say they were very accommodating and delived the truck and picked up my trade. There was no mention what so ever about a rebate in our conversations. Just purchase price and trade allowance. After delivery I was notified by Ford that I was entitled to a personal loyalty cash offer which was valid at the time of purchase. I contacted Frederick and they told me that I received the credit for the offer. I was told they receive a list from Ford. My mistake, I was distracted when they guy from the dealership delivered the truck and did not notice that the purchase price they had posted on their website and I had agreed to had been inflated by the cash offer with an offsetting credit at the bottom. Since I was not aware that I was entitled to an addition cash discount yet the net amount looked correct and I signed. It was a plus and minus. Ford was not offering cash/rebates to the general public at the time of my purchase so the price on their website should be true and I have text confirmation of sticker plus 4k. Additionally, the only information that the sales rep had on me at the time I agreed to the purchase price, which again was posted on their website, was my cell phone number. No trade in vin #, name address etc. or anything else that could identify to Frederick of the cash offer had been supplied at this point. So in a nutshell, the net I paid was what I expected not knowing about the loyalty cash allowance Ford was offering. Frederick Ford added it into the deal and made an additional $2,500. More

Fantastic service by salesman MikeMiller. And finance Fantastic service by salesman Mike Miller. And finance manager Saundra went above and beyond to make sure all our needs were met and gave us very hel Fantastic service by salesman Mike Miller. And finance manager Saundra went above and beyond to make sure all our needs were met and gave us very helpful info On warranty options More

Hello all, usually I never write reviews but I had such an amazing experience that I felt the need to share! I’m from NY and was shopping for a Shelby for about 6 mo. Went to 5 different dealerships and no an amazing experience that I felt the need to share! I’m from NY and was shopping for a Shelby for about 6 mo. Went to 5 different dealerships and none of them were willing to work with me or even let me drive the friggen car. Finally I decided I was ready to get one regardless. Frederick has the right car at the right price and upon arrival the car was still in the showroom which was very cool. They had all my info so the paperwork was fairly close to complete they let me take it for a test drive before we even sat down. They filled her up with gas I signed my papers and away I went. There was no surprise charges, no issues what so ever. Then they messaged me a couple times in the following weeks just to make sure I was loving it! The car also had a small defect that was common so I reached out and they told me exactly what to do and then they even followed up with me to make sure everything went well. If I was ever shopping for another ford this is the place I would go to even though Its 5 hours away the people and service there are flat out amazing. More

AMAZING AND QUICK STAFF FROM PURCHASE TO CLOSING THE DEAL , WAS GREAT EXPERIENCE , STAFF IS GREAT AND ACCOMMODATION AND VERY FRIENDLY , PRICE WAS RIGHT AND HASSLE FREE , WOUL FROM PURCHASE TO CLOSING THE DEAL , WAS GREAT EXPERIENCE , STAFF IS GREAT AND ACCOMMODATION AND VERY FRIENDLY , PRICE WAS RIGHT AND HASSLE FREE , WOULD RECOMMEND More

Great experience, friendly and professional staff. The vehicle (2020 Ford 150 Raptor) that I bought was priced to prevent too much back and forth knit picky negotiating tactics. In and out in a short tim vehicle (2020 Ford 150 Raptor) that I bought was priced to prevent too much back and forth knit picky negotiating tactics. In and out in a short time frame. More

Wonderful Experience!!! I drove to Frederick Ford on a Friday night after work to look at a vehicle. I knew when I went what my monthly payment needed to stay under. Unfort I drove to Frederick Ford on a Friday night after work to look at a vehicle. I knew when I went what my monthly payment needed to stay under. Unfortunately, I left Friday night without my car due to the numbers.. BUT I received a call FIRST thing Saturday morning that they were able to get me where I wanted to be. By the time I got their Saturday afternoon, all paperwork was ready to be signed and I was in and out (with my car) in 45 minutes. It was a wonderful experience. Great customer service and extremely friendly! Very pleased with Frederick Ford. More

Great dealing with Ray and all of the staff. Smooth transactions. Everything went as I hoped it would. Purchased several vehicles from Frederick's and I highly recommend them. transactions. Everything went as I hoped it would. Purchased several vehicles from Frederick's and I highly recommend them. More