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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
224 Reviews

13483 I-10 West

San Antonio, TX

78260

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224 Reviews of Freedom Chevrolet San Antonio

February 23, 2024

Went for an oil change and was given an estimate of $70 with my coupon when I picked up car the total was $180. I wasn’t given a receipt and when I called to get one emailed they called back an hour later More

by Nessam0812
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabrielle, Angel Andino
February 17, 2024

Quicker service wait than advisor had originally told me. Spot on Responsiveness and satisfaction inquiries on advisor behalf. More

by saul052647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Digital AirStrike, Angel Andino
Feb 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for the kind words Saul! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Minimal effort to establish a same-day, on-line, while you wait oil change. I am a repeat Customer and my experience is that the service has been consIstently good. My 2016 Sting Ray has only serviced at More

by Steve L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dearek, 2/17/24, Angel Andino
Feb 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you Steve for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 13, 2024

I had an OEM fog light kit installed on a 2021 Colorado WT. This is not standard equipment for the model and the computer had to be flashed in order for the fog lights to function and all of the buttons an More

by nlriggs92
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
February 06, 2024

This dealership is great. Service was excellent. Customer service representative was courteous and knowledgeable. I would recommend them to everyone. More

by JayJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, Angel Andino
Feb 09, 2024 -

Freedom Chevrolet San Antonio responded

We're thrilled to hear that you had a great experience with our dealership! It's wonderful to know that the service was excellent and that the customer service representative was courteous and knowledgeable. Thank you for your recommendation! We appreciate your feedback and look forward to serving you again in the future!

February 03, 2024

We bought our 2005 Chevy Suburban brand new at Freedom Chevrolet. Our salesman was awesome, although he's long since retired. We've kept the vehicle REGULARLY MAINTAINED there AT the DEALERSHIP, as well, More

by jjjjparr
Workmanship
Recommend Dealer
Yes
Employees Worked With
Luis (Mechanic). Other Service Reps were (& always are) very helpful., Angel Andino
Feb 08, 2024 -

Freedom Chevrolet San Antonio responded

We appreciate your loyalty to Freedom Chevrolet and your feedback about the exceptional service you've received over the years. It's great to hear that the service reps, mechanics, and parts staff have gone above and beyond to keep your 2005 Chevy Suburban running smoothly. Thank you for choosing Freedom Chevrolet!

February 02, 2024

I was happy with the deal, the salesman though kinda had a weird stress break down when I told him I would just like the night to think it over, got real frantic and overwhelmed me not understanding the "re More

by cjboyer96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe, Digital AirStrike, Angel Andino
Feb 08, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for sharing your experience. It's important for us to know how our customers feel, and we appreciate your honesty. We apologize for any undue pressure you felt during your interaction with the initial sales representative. We're glad to hear that Mike was more understanding and not pushy. We value your business and are grateful for the opportunity to address your concerns. Thank you for your business, and we appreciate your feedback.

February 01, 2024

Walked in about 8:30am and was told it would take 2-3 hours for an oil change day and waited in the lobby chatted with another older lady there for the same thing and she satiated she has waited longer t More

by tv_robinson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Feb 15, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 31, 2024

I came in with a coupon for an oil change. The gentleman was kind, didn't try to oversell me anything, which is super uncommon. I also was in and out in a little more than an hour. Best experi More

by britt_michele421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Cerda
Feb 02, 2024 -

Freedom Chevrolet San Antonio responded

We're delighted to hear about your positive experience at the service department! It's great that the gentleman was kind, didn't oversell, and that you had a quick turnaround with your oil change. We appreciate your feedback and look forward to providing excellent service in the future!

January 29, 2024

Yael is an excellent service representative. She kept me informed and updated on the repair process of my vehicle. Very helpful More

by mjboehme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yael - very helpful , Angel Andino
Jan 31, 2024 -

Freedom Chevrolet San Antonio responded

It's fantastic to hear that you had a great experience and that Yael provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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