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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
242 Reviews

13483 I-10 West

San Antonio, TX

78260

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242 Reviews of Freedom Chevrolet San Antonio

April 14, 2024

The service tech provided Outstanding service. I was treated with respect and the service was completed in a timely manner. More

by hotchevy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Apr 16, 2024 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

Rogelio was excellent and very knowledgeable in everything service. I didn’t have an appointment and in no time my truck was having its oil changed. As you know anything Diesel is high in price and More

by Duramax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Apr 12, 2024 -

Freedom Chevrolet San Antonio responded

It's fantastic to hear that you had a great experience and that Rogelio provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 12, 2024 -

Duramax responded

I will be seeking all my service needs from Freedom Chevrolet going forward thanks again.

April 08, 2024

Took vehicle in for repairs and was quoted a price. All items submitted were not repaired and $400 quote turned into almost $7000. Needless to say we will not go back for purchase or repair. Yes $7000 More

by Rltj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Apr 09, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I apologize that you are still having some issues with your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

Apr 09, 2024 -

Rltj responded

If you need further explanations and details you should still have my phone number from when vehicle was left at Freedom for repairs.

Apr 09, 2024 -

Rltj responded

There were also emails sent to Tumay Nguyen and Angel Andino regarding our experience. this response & one below is response to your email below. This clock time must be off because CST here is only 4:00 PM so your response below must really have been around 12 noon.

Apr 10, 2024 -

Freedom Chevrolet San Antonio responded

There were also emails sent to Tumay Nguyen and Angel Andino regarding our experience. this response & one below is response to your email below.This clock time must be off because CST here is only 4:00 PM so your response below must really have been around 12 noon.

Apr 10, 2024 -

Rltj responded

this dealer has responded to me by email and by text when they had the vehicle, so they do have my email and phone number.

April 07, 2024

The service rendered was ok, Yael was horrible, Roger was great. Yael needs further training. Every time I called to get information about my vehicle Yael gave me wrong information and even laughed at me whe More

by solojeda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yael, Digital AirStrike, Angel Andino
Apr 09, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 07, 2024

9am appt and was told they wouldn’t be able to do an oil change until 11am. What’s the point of having an appt? More

by Jason5602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Apr 09, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I apologize that your recent service experience took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

April 01, 2024

Found the service advisor be very helpful and kept me up to date and the people there were just awesome More

by hngsatx6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service and Noe in parts , Angel Andino
Apr 05, 2024 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

I made an appointment only to be told having an appointment do not give me a spot and walk in is before me. More

by Gretchenmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike, Angel Andino
Apr 03, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 29, 2024

The service advisor was very professional, and got me in and out the door very fast More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, Angel Andino
Apr 03, 2024 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Frequent updates on my truck that I've been having problems with since December. Thank y'all for your hard work More

by marcr101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereak, Digital AirStrike, Angel Andino
Apr 04, 2024 -

Freedom Chevrolet San Antonio responded

You're welcome! We're glad to hear that you've been receiving frequent updates on your truck and that our dealership's hard work is appreciated. If there's anything else we can assist you with or if you have any further comments, please let us know. We're here to help!

March 23, 2024

WOW is an understatement for excellence in service, value, and integrity. My service advisor, Gabrielle exceeded all of my expectations in every way possible by delivering the highest value of customer More

by gregory1299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle , Digital AirStrike, Angel Andino
Mar 29, 2024 -

Freedom Chevrolet San Antonio responded

We're thrilled to hear about your exceptional experience at Freedom Chevrolet with Gabrielle! Thank you for recognizing our commitment to excellence in service, value, and integrity. We appreciate your feedback and look forward to continuing to provide you with 5-star service and beyond in the future.

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