
Freedom Chevrolet San Antonio
San Antonio, TX
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398 Reviews of Freedom Chevrolet San Antonio
Great Dealership Best experience in car buying we have been involved with. Thanks to Joseph aka the sauce and the rest of the team !! We are very happy with our 2015 e Best experience in car buying we have been involved with. Thanks to Joseph aka the sauce and the rest of the team !! We are very happy with our 2015 equinox.We will definitelyrecommend your dealership to are friends. More
Great Sales and Service from Freedom Chevrolet When I was shopping for a Volt, I knew what color and package I wanted. I searched, and talked to all the local Chevrolet dealerships - one of which i When I was shopping for a Volt, I knew what color and package I wanted. I searched, and talked to all the local Chevrolet dealerships - one of which is within walking distance from my home, and none of them had what I was looking for. Freedom Chevrolet is the only dealership that was able to find the Volt I wanted, and had it shipped from Houston to San Antonio for me. All of the service work has been great (and they fully charge the car, too!), and the service team is very accommodating. I am a very happy Freedom Chevrolet customer! More
air bag recall I bought a Traverse elsewhere and started having air bag issues, the recall work was done by this dealer, it took some investigation to find this out. I bought a Traverse elsewhere and started having air bag issues, the recall work was done by this dealer, it took some investigation to find this out. When my current dealership looked into it, every time the light came back on it was a different type of issue with the repair that was supposed to be done by Freedom. CAUTION It was such a hack job my current dealer could not believe it. Three months later my vehicle is properly fixed. More
Absolutely great Experience when Buying at FreedomChevrolet Great experience at freedom Chevrolet - absolutely great customer service. on top, I was already pre-approved with my bank but Freedom offered me a mu Great experience at freedom Chevrolet - absolutely great customer service. on top, I was already pre-approved with my bank but Freedom offered me a much better financing option - I recommend Fredoom Chevrolet to all potential car buyers! - GR More
Great Customer Service I purchased a Colorado. Walter Koch walked me through the steps of ordering the truck directly from the factory. Walter kept me updated throughout t I purchased a Colorado. Walter Koch walked me through the steps of ordering the truck directly from the factory. Walter kept me updated throughout the process of building the truck. Walter and the rest of the staff were superb customer service ambassadors. Walter reviewed the order and also demonstrated every feature that came with my Colorado. Freedom Chevrolet is lucky to have an employee like Walter. It was my best car buying experience in over thirty years. Great Job! More
Great service experience. While traveling though the area, we had a breakdown. We live in Wisconsin and knew no one in the area so we call AAA. Eagle One (Gilbert) arrived wi While traveling though the area, we had a breakdown. We live in Wisconsin and knew no one in the area so we call AAA. Eagle One (Gilbert) arrived with a truck that towed our pickup and 5th wheel. The next morning Gilbert found the only Service center who promised to look at the truck before Tuesday- Freedom Chevrolet of San Antonio. The service consultant (Paul) called later that day and promised to squeeze it in as soon as possible. Paul and his assistant Debbie kept us informed of the progress. Paul contacted our extended warranty carrier and later wrote them a letter and called them to help us get a settlement. Paul and Debbie were respectful, polite, caring and understanding of our situation. Thanks to them our truck was repaired and we were back on the road Tuesday. I can not say enough good things about our experience with Freedom Chevrolet. I can in good faith say I highly recommend service consultant Paul at Freedom Chevrolet of San Antonio, Texas. More
Awesome I purchase a 2014 Chevrolet Malibu, I couldn't believe it, when other dealership's didn't approve us Freedom Chevrolet did, the services was fantastic I purchase a 2014 Chevrolet Malibu, I couldn't believe it, when other dealership's didn't approve us Freedom Chevrolet did, the services was fantastic they make you feel at home & the staff was really helpful. What a team! More
My Perfect Traverse On a whim one Saturday, I reached out to express interest in trading in my Sonata for a Traverse. Walter Koch immediately responded to me,& after find On a whim one Saturday, I reached out to express interest in trading in my Sonata for a Traverse. Walter Koch immediately responded to me,& after finding out more about my motivation behind my interest in a Traverse, we set up a time later that day for a test drive. Upon arriving to the dealership, Walter had a white (color of my Sonata) Traverse cleaned, up front & ready to test drive! My daughters & I never had to deal with "walking a the lot" -- 1st class service! But the white one wasn't quite equipped the way I would want, so I ended up test driving a Black Traverse with EVERYTHING we could possibly ever want! Unable to complete signing due to time of night,( kids were hungry ) I was allowed to take the vehicle home. Which gave me time to think.... the white one wasn't enough of what I wanted, but the one in my garage was Much Too Much of a Traverse for me to feel comfortable with purchase. So, regrettably, somewhat embarrassed & reluctant I told Walter- it was just too much. I still wanted a Traverse- but I didn't want THAT one. Walter was very understanding & graciously took the time to locate my PERFECT TRAVERSE & the dealership sent for it, & I couldn't be happier with it!!! I was never pressed or rushed to make a decision, Walter was understanding & supportive of me wanting a different one, Walters' Boss & the finance personnel I met during the experience were all very nice & easy going. If ever anyone was troubled by my changing my mind throughout the entire process- I never knew it. Great experience over all. :) More
Love Freedom! Sonja and Walter were amazing! Walter was very helpful in getting me into service and made sure they even washed my car! Sonja is my preferred advisor Sonja and Walter were amazing! Walter was very helpful in getting me into service and made sure they even washed my car! Sonja is my preferred advisor, she's honest and accessible. I've had my car serviced twice since purchasing it, and both times Sonja gave me helpful tips, things to look for, and I never leave feeling hustled for things I don't need. I wish more people had the customer service skills of these two!! More
freedom chrvtolet Called asked for salesman talked to jeff told him i was interested in a few trucks but one particular. Told him i was coming then he called back after Called asked for salesman talked to jeff told him i was interested in a few trucks but one particular. Told him i was coming then he called back after i left the house to say a deal was working on the main truck i wanted. Told jeff i was coming anyway to look at that truck or another one. He went home right after we spoke i have some text to back it up. Me and my son get to dealership ask for jeff and wait for 25-30min and cody is walking by and i ask him about jeff and thats when i find out he's gone. Then cody steps up and makes your dealership look great. He does the deal like a seasoned pro.I come back the next dsy finish the dealcody and jeff even drop off the truck st disc. Tire with me for all terrain tires. Then the problems start i feel a knock in the front end on the way home. Call cody the next day he tells me to bring it in. I bring it in and am told the lift kit that was on the truck messed up the front end and i am responsible i said no its certified and within 3 days.I have been at the dealershp for 21/2 hrs in the aftrrnoon when i went to work at midnt so more misery 3 hrs later management figures out yall should pay and they almost let me drive off with truck to be brung back later. That part could have broke and boom no steering but , they came to their senses and gave me loaner. Service friday did not answer the phone with a person or return calls all day but on saturday no problem. I dont expect perfection just effort sooo if the truck gets fixed hopefully monday and yall stand by the truck and work i will be happy and will buy my next truck at freedm. Quicker decisions on simple things that are your responsibilty and somebody to let me to call me back to say if and when work is being done. Would be nice. Cody is the only grat service constant in this situation. Thanks andy bloodworth ...multiple truck buyer from freedom More